Read genuine traveler ratings & reviews to find your perfect stay.
Guest User
The room was clean, tidy, and comfortable, with a great design. The staff were all very warm and attentive. The restaurant and lounge areas were quite small, and the room itself was much smaller than it appeared in the photos. Overall, it was still very good.
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Price per night from:PHP 2,550
Guest User
The best hotel in Dalat! The hotel itself is very beautiful as well as outside and inside. The lobby is just wow!, very stylish and once you get there it’s inviting you to sit, relax and have some drinks there! The hotel located in very quite area, so if you are light sleeper like me it’s a perfect choice. Many nice hotels in Dalat are located next to the busy roads and do not have soundproofing (even if they say they have it), so it’s very hard to sleep there. Mercure is soooo quiet! All the rooms located in the villas at the backyard of the hotel ( behind the main building). All villas are designed in the French style, so once you step there it feels like you ve been teleported in the old France, though all the buildings are new. The nice little thing that makes you feel very relaxed is the French music (chanson) playing on the territory. The room was quite big and very nice decorated in the French- indochine style. It made me feel very comfortable like I m not in the hotel, but in my granny’s house☺️ In the evenings with the lighting the hotel looks very romantic. The bed and pillows are super comfy. The problem of the most hotels in Dalat in rainy season - the humidity. Unlike many hotels Mercure has air-con in the rooms, so there is no humidity. Breakfast has a lot of options - Vietnamese and Western food. You wont stay hungry. Also I d like to highlight the hotel staff and management. They work by high European standards providing the best service. The only sad thing about my stay - 2 nights in this amazing place were not enough to enjoy my time there. If I ever come again to Dalat, I ll choose Mercure.
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Price per night from:PHP 6,332
Posted on Aug 31, 2026|Royal Superior Room
Guest UserWhen I booked the Royal Superior room, I wasn't aware that this room type only offered a street view. Trip.com didn't provide accurate information. The room assigned to me had a broken phone, a broken heater, a faulty shower waterproofing, a broken bathtub drain stopper, and a few other issues. It felt like the hotel assigned me the room everyone else avoids. I even wondered if I was discriminated against when I first arrived, as I was dressed very casually due to the heat in Hanoi just prior. Nevertheless, some staff members were very friendly. The breakfast was decent, and the afternoon tea was quite good. The view from the hotel lobby is beautiful. It's a nice place for taking photos, but not so great for staying.
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Price per night from:PHP 5,903
Posted on Jul 22, 2026|The Cosy Room
pin_lovetostayinthehotelCicilia Dalat, Good hotel indeed!
Hotel looks small but good interior inside :)
We were welcomed and accommodated through the stay by Ms Anh and we are grateful with her service mind, thanks to Ms Anh!
Room are best! Room are tidy, clean, cozy and good condition. In the night room are quite. We have had good rest here.
Breakfast i might give 4 stars for this. The table was not as clean as it could be and the buffet line has bot been refilled well on some morning
Car park is limited.
Overall is still on recommendation compare to price and my expectation:)
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Price per night from:PHP 2,665
Posted on Aug 30, 2026|Family Room
Annie Ho YFWe booked a 2BR w kitchen n living room however kitchen was not functional at all, its empty but staff support to get our food warmed up was efficient. Was a little disappointed that the onsen spa was not ready too, it’s not updated in the hotel website. Overall nice hotel with good service provided by the staff. Amenities need improvement.
Submitted by Annie Ho (I booked & stayed in this hotel, not sure why the name cannot be changed)
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Price per night from:PHP 3,830
Posted on Mar 2, 2025|Superior Twin Room
TomHousemanLovely hotel in a great location. Room was clean and the beds were comfortable, the shower was also lovely although I forgot to take a picture, our only issue was that we booked a room with air conditioning and all we had was a ceiling fan that was quite loud but we only stayed for two nights so didn’t feel the need to change rooms.
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Price per night from:PHP 745
Posted on Feb 8, 2026
Alexzan
I have mixed feelings about this hotel.
Cons: We booked an attic room because it was the only one available with two beds and a city view. You could only stand up straight near the door; everywhere else, you had to crouch or crawl. The phone didn't work, and the porter just shrugged his shoulders. Only 2 out of 8 outlets were functional. There was no heating, and large ventilation gaps under the window made sleeping uncomfortable when it was 12°C outside, though thankfully the blankets were warm. A lot of things flew in through these gaps during the day, from mosquitoes to various bugs. By the way, there's no air conditioning for summer, just a fan. The bathroom was tiny, about 1 square meter, with the toilet and shower in the same small area (it reminded me of conditions on submarines). So, after showering, the floor was wet, and all the water flowed into the room, which had tiles instead of carpeting. Everything was old, including the faucets and toilet, which were from the last century and constantly leaked, so you'd have to sleep to those lovely sounds. Regarding food: on the first day, there was a promised buffet, albeit meager. On the second and third days, we waited 15-20 minutes for our even more meager breakfast to be brought to us. The slow elevator didn't even go to our floor. There were also renovations happening, with tiles being replaced somewhere in the hotel, so the sound of the jackhammer added to the excitement.
Pros: The location – its proximity to the central streets. If you're a fan of antiques, this hotel will appeal to you. The working fireplace in the breakfast room alone is worth it. The entire building, from the facade to the interior, is designed in the style of the past one or two centuries. There are many different devices and items from those eras; you can even find old cars and motorcycles.
Summary: The hotel doesn't even deserve 3 stars, let alone 4. You could stay for one night if you love historical artifacts and are willing to sacrifice comfort, but nothing more.
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Price per night from:PHP 1,767
Posted on Jul 22, 2026|Deluxe Room
Anonymous UserThe hotel's main advantage is its location. Apart from that, the hotel feels quite old. There is no elevator at the hotel, the receptionist carried our luggage upstairs when we checked in. However, when we checked out, we had to carry our luggage downstairs ourselves. The bathroom had an unpleasant smell, and the water pressure in both the sink and the shower was very weak, making it inconvenient to use.
My stay at this hotel ended up being a very unsettling experience. The room door has a partially frosted glass panel, so I could clearly see the shadow of anyone standing outside. A man stood in front of my room several times, and I could see his shadow lingering there. I also saw him reaching for the door handle. It happened around midnight, and I was terrified. I was literally shaking when I reported it to the reception.
The receptionist told me he had spoken to the man and said the man was ”just smoking” in the balcony. However, based on what I personally witnessed, it did not seem like someone who was simply smoking. I repeatedly saw his shadow outside my door as he stood there, checking my room. This made me feel extremely unsafe. What made the situation even worse was that there was no additional security latch on the inside of the door, so I did not feel adequately protected. I could barely sleep for the rest of the night.
I hope the hotel takes guest safety more seriously by improving room security and ensuring guests feel safe during their stay.
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Price per night from:PHP 611
Posted on Jan 12, 2026
ROMAN SHAPIRO
Расположение в конце узкого и длинного переулка. Парковка на 2 машины всего.
Виды на теплицы)
Завтрак делают под заказ: не наешься как в привычном шведском столе.
Полотенца нормальные можно попросить - принесут.
Кондиционер только охлаждает, отопления нету никакого. Одну ночь было +6, нам принесли доп одеяла по просьбе.
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Price per night from:PHP 1,519
Guest User
The night market is a 10-minute walk away, and there are Korean restaurants in front and behind, which is great. The downside is that the bar in front is noisy. It's good that there's a balcony for smoking.
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Price per night from:PHP 3,457