Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Aug 29, 2026|Hilton Deluxe King Room
Guest User
This hotel was the best I stayed at during my trip to Australia. Although the overall exterior of the hotel looks a bit old, it's still fantastic.
The location is the best, right by the bay in Cairns. When you open the window, the fresh sea breeze washes over you, and you can see the coconut trees swaying outside from your bed. I never wanted to come inside when sitting on the balcony every day.
The room facilities are also quite complete, although the bed is a bit soft. It would be perfect if it were a little firmer.
The hotel's breakfast restaurant is on the first floor, where you can enjoy the beautiful scenery outside the window while having breakfast. There's a wide variety of breakfast options, and the egg burrito is delicious.
If I come to Cairns again, I will definitely choose Hilton Cairns again.
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Price per night from:€150
Posted on Aug 14, 2026|Classic Harbour View Room Twin
Anonymous UserI chose the Pullman Hotel for my Cairns trip this time, and overall, my stay was quite pleasant. The hotel's location is very convenient, close to the pier and major attractions in the city, making dining and shopping incredibly easy. The tropical garden design gives it a real vacation vibe, and the pool area is lovely; lounging by the water during the day, enjoying the breeze, was incredibly relaxing. The room was spacious, bright, and well-designed, making for a comfortable stay.
However, minor hiccups are sometimes unavoidable during travel. We encountered a small issue during our stay: an item went missing from our room after housekeeping. I was indeed a bit anxious at the time, as losing something while traveling can definitely dampen one's mood. Thankfully, Manager Lin from the hotel was very attentive upon hearing about the situation. She followed up promptly and efficiently, handling the matter with sincerity, and the issue was quickly resolved. This kind of timely and thoughtful service made us feel very reassured and highlighted the hotel's commitment to guest experience.
Overall, the Pullman's environment, facilities, and service are all top-notch. Although there was a minor setback, it was handled expertly, which in a way made the experience feel more humane and personal. Cairns is already a relaxing place, and staying here made the entire journey even more perfect. I would definitely choose to stay here again on my next visit to Cairns.
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Price per night from:€148
Posted on Jul 5, 2026|Deluxe Two Double Room
Anastasia.TThe rooms were clean, but very small with low ceilings. Upon arrival, there was only one small carton of milk in the fridge, perhaps because the room was prepared earlier, for which I'm very grateful to the front desk staff. A big plus is the hotel pool, which has a sandy entrance on one side. However, the pool is shallow, so adults need to be careful not to scrape their feet on the rough bottom. Late check-out is available for an extra fee, which is very convenient if you're traveling with children and have a late flight. The airport is just 10 minutes away. Cairns Aquarium is nearby, and there's a large shopping center three blocks away. The promenade is two blocks away. Overall, it's good value for money, but don't expect perfect cleanliness or service.
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Price per night from:€135
Posted on Dec 14, 2025|Standard Queen and Single Room
J小米I accidentally booked this hotel and found out it was non-cancellable when I tried to cancel, so I had no choice but to stay. Overall, it was okay; the room was a bit small but quite tidy and clean. The front desk staff were very friendly. The restaurant was under renovation during our stay, so we were given vouchers to have breakfast at the hotel across the street. Clearly, for an extra AUD$80 a day, we could have stayed somewhere much better. The hotel hallways had no air conditioning and were very stuffy and hot. However, there was a free coffee machine downstairs with complimentary coffee. The swimming pool looked dirty though, and no one was using it. The location is a bit far from the Reef Terminal, about a 17-minute walk.
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Price per night from:€108
Posted on Aug 29, 2026|Superior King Balcony Room
miho1005The location is excellent, about a 5-minute walk to the ferry terminal. There are also many supermarkets and restaurants nearby, and both the Kuranda Railway station and the weekend market are within walking distance. There were two Japanese women at the front desk when I was there. They were very kind and helpful, which made me feel at ease (though they might not always be there). The lounge space on the second floor was also great for taking a short break or organizing my luggage before leaving. I had a room with a balcony and could see a beautiful sunset. The facilities felt a bit old, but overall, I think it was a good stay. For Australia, it offered great value for money and contributed to a wonderful trip.
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Price per night from:€133
Posted on May 11, 2026
Guest UserStayed at Mantra Trilogy and honestly had such a good experience. The location is perfect — right in the middle of everything and only a short walk to the lagoon, night markets, restaurants, and clubs. The rooms were clean, modern, and spacious, with amazing views and a really relaxing vibe. The pool area was definitely one of the highlights, especially for chill afternoons before going out at night. Staff were friendly and helpful throughout the stay, and the overall atmosphere felt safe, comfortable, and perfect for a girls trip or little getaway. Would definitely stay here again when I’m back in Cairns!
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Price per night from:€122
Posted on Jul 14, 2026
Guest UserThe hotel isn't in the city center; it's located along the main road. Check-in was remote – they sent us a code for the main door and a safe containing our key. The rooms are a bit dated, and the cleanliness isn't top-notch, but overall it's okay. In the bathroom, the shower door was wobbly.
Regarding breakfast, the hotel description states that vouchers are only for weekends, but in reality, they're available every day. Perhaps this is just for the winter period, I'm not sure. They provide AUD 20 per person for breakfast at a neighboring building. And let me tell you, that breakfast is divine! It's an à la carte menu, and we tried many things over three days, and everything was delicious. Of course, we paid extra, but it wasn't a huge amount. One day it was AUD 11, another day AUD 15, and for the one in the photo, AUD 24. Water is complimentary, coffee is AUD 6 – so you can definitely stay within budget if you skip the coffee. Also, behind the café building, there's a laundry service where you can wash and dry your clothes. It's AUD 6 per wash or dry.
Nearby, there's a 'Night Owl' convenience store that was open when we arrived late, and a pizzeria next to it was also open, so you won't go hungry. The room really could have used a microwave. There was crockery, but we had to wash it in the bathroom sink, and no dish sponges were provided.
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Price per night from:€100
Posted on Jun 22, 2026
Salted BroadbeansThe unit is adequate for my family of six for a 3-night stay. Basic necessities are generally met, and the overall stay was acceptable. However, there were several maintenance and usability issues that affected comfort. Some air-conditioning remotes were faulty or missing batteries, requiring us to swap between rooms to find working ones. The telephone/RJ45 connection head was also broken and left dangling, with wiring not properly connected, which gave a poor impression of upkeep. In terms of sleeping comfort, the beds are quite soft and the pillows offer very little support. The positioning of the electrical wall outlets behind the bed also made it inconvenient, as we had to shift the bed forward to access the sockets. For kitchen use, it would be helpful to provide basic dishwashing supplies such as a small bottle of dishwashing liquid and a sponge, especially when only a few items are used in the dishwasher. On a positive note, the bathroom facilities are in good condition. Water pressure is strong and hot water is consistently available, which made showers comfortable. Overall, the stay was acceptable, but there is clear room for improvement in maintenance and basic guest amenities.
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Price per night from:€166
Posted on Jul 21, 2024|Standard Room
califragile
The room facilities are relatively old and the lights are dim.
Slippers and toothbrushes are not provided. Shower gel and shampoo are of poor quality.
The room was on the first floor and there was noise. It should be the sound of the air conditioner engine or other machinery.
The breakfast is simple and does not provide the delicacies of various countries. It only has bread, fruits and some drinks.
A separate deposit of 50 AUD is required upon check-in, or 100 AUD in cash.
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Price per night from:€102