Luxury Hotels in Cairns

"My overall stay at the hotel was excellent. The room was clean and tidy, with no strange odors, and the hygiene was top-notch. The facilities were relatively new, the bed was comfortable, and the soundproofing was good, ensuring a peaceful stay. The staff were very welcoming, and both check-in and check-out were smooth. The hotel had informed me in advance that slippers and toothbrushes weren't provided, so I brought my own, which didn't detract from the overall experience. It's great value for money and highly recommended."

"Old rundown property. We stayed in a suite that was falling apart. Cabinet door to mini fridge was stuck and needed a lot of effort to open/close. Shower taps were faulty and could not shut the water completely. Water was dripping from shower head throughout the day/night. Housekeeper was not attentive to details. Did not replenish items at the vanity counter in the bathroom after being used. Like facial cotton pads and cotton buds. Floor neither swept nor vacuumed throughout our stay. Curtains in the room was torn on one side. Curtains seemed to be too short and had big gaps in between. We chose a non-smoking room. Other guest were allowed to smoke from their balcony? Couldn’t enjoy the cool air outside at our balcony due to constant inhalation of 2nd-hand smoke. What a shame as the room actually had a wonderful view of the marina. Annoying. Breakfast at the restaurant and VIP lounge were repetitive and we had the same items over our 7-day. Plus point is the location of the hotel. Overall, dated hotel that really needs to be upgraded."

"This hotel boasts a fantastic location, right downstairs from the night market. Their beef noodles are a real highlight, providing comfort for Chinese palates. The hotel's convenient location also means it's just a 10-minute walk to the cruise terminal and very close to the waterfront promenade, which is great for a stroll. The hotel's own bar is super chill, with live music in the evenings – perfect for a drink and a chat."

"I chose the Pullman Hotel for my Cairns trip this time, and overall, my stay was quite pleasant. The hotel's location is very convenient, close to the pier and major attractions in the city, making dining and shopping incredibly easy. The tropical garden design gives it a real vacation vibe, and the pool area is lovely; lounging by the water during the day, enjoying the breeze, was incredibly relaxing. The room was spacious, bright, and well-designed, making for a comfortable stay. However, minor hiccups are sometimes unavoidable during travel. We encountered a small issue during our stay: an item went missing from our room after housekeeping. I was indeed a bit anxious at the time, as losing something while traveling can definitely dampen one's mood. Thankfully, Manager Lin from the hotel was very attentive upon hearing about the situation. She followed up promptly and efficiently, handling the matter with sincerity, and the issue was quickly resolved. This kind of timely and thoughtful service made us feel very reassured and highlighted the hotel's commitment to guest experience. Overall, the Pullman's environment, facilities, and service are all top-notch. Although there was a minor setback, it was handled expertly, which in a way made the experience feel more humane and personal. Cairns is already a relaxing place, and staying here made the entire journey even more perfect. I would definitely choose to stay here again on my next visit to Cairns."

"Although the hotel has been open for a while, the rooms are well-maintained and don't look old or dated. It's only about a 5-minute walk to the Reef Fleet Terminal, which is really convenient for taking a cruise to the Great Barrier Reef – you can even sleep in a bit longer in the morning! Since breakfast wasn't included with the room, we added it for two days when we checked in. It was around $40-something per person. I have to say, the breakfast was pretty mediocre, both in terms of variety and taste. Even the tables and chairs weren't as well-kept as the rooms; the chair I sat on was wobbly. Overall, the hotel is pretty good. The location is convenient, and the rooms are comfortable. There's a decent Italian restaurant on the way to the terminal too."

"Great location, just across the road from the beachfront promenade. I really loved the modern, minimalist style of the hotel. However, room cleaning needs improvement. The Asian woman at the front desk was very cold and gave me a low-floor room, claiming all rooms were full. Later, I realized that Asian guests were generally assigned to lower floors. 😤"

"Easy convenient check in friendly staff comfortable and clean room and one of the best hotel to stay in Cairns"

"We stayed in a 3-bedroom room with 5 adults and 2 children. There was a washing machine, detergent, and kitchen supplies, so we had a very comfortable stay. We arrived early in the morning, but luckily we were able to check in at 9:30, and the staff were very friendly and it was great. If I had to point out a negative point, it would be that there were some bugs, but they were small so I don't think it was a problem unless you really hate bugs. If I have the opportunity to come to Cairns again, I would definitely stay here."

"The location is very good with a view of the sea, and it was about 20 minutes walk from Cairns central station, so it was good to be able to walk home. The room was large and clean. When I went to the pool, the entrance and parking lot were specifications that would not open without the touch key that the guests had, so I was able to spend it with peace of mind in terms of security. I am very satisfied with the smooth check-in etc. because the reply has been returned to the correspondence of additional guests and the self check-in method!"