Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Aug 14, 2026|Classic Harbour View Room Twin
Anonymous UserI chose the Pullman Hotel for my Cairns trip this time, and overall, my stay was quite pleasant. The hotel's location is very convenient, close to the pier and major attractions in the city, making dining and shopping incredibly easy. The tropical garden design gives it a real vacation vibe, and the pool area is lovely; lounging by the water during the day, enjoying the breeze, was incredibly relaxing. The room was spacious, bright, and well-designed, making for a comfortable stay.
However, minor hiccups are sometimes unavoidable during travel. We encountered a small issue during our stay: an item went missing from our room after housekeeping. I was indeed a bit anxious at the time, as losing something while traveling can definitely dampen one's mood. Thankfully, Manager Lin from the hotel was very attentive upon hearing about the situation. She followed up promptly and efficiently, handling the matter with sincerity, and the issue was quickly resolved. This kind of timely and thoughtful service made us feel very reassured and highlighted the hotel's commitment to guest experience.
Overall, the Pullman's environment, facilities, and service are all top-notch. Although there was a minor setback, it was handled expertly, which in a way made the experience feel more humane and personal. Cairns is already a relaxing place, and staying here made the entire journey even more perfect. I would definitely choose to stay here again on my next visit to Cairns.
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Price per night from:$164
Posted on Jun 9, 2026|Guest King Room
Asha92Cannot recommend Doubletree and it's staff enough. After spending several months in hotel accommodations throughout the cairns region, this hotel takes first place by a long shot.
From the warm cookie at check-in, to the stunning gardens and presentation, the room was spacious and very clean. Every staff member was friendly with truly standout customer service (a rarity nowadays)
The manager on duty Luse went above and beyond to assist us, we will be raving about her and her staff to everyone we know for a long time. Not a single fault, and we will most certainly be returning as soon as we can. Thank you to Luse and the staff for a memorable and standout experience, if I could select more than 5 stars I would.
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Price per night from:$184
Posted on Jul 8, 2026|Horizon Club King Room With Marina View
Shirley PeimingThe Executive Seaview Room was excellent value for money. The room had ceilings over 3 meters high, which made it feel incredibly spacious. The breakfast and dinner, along with all-day tea, snacks, and evening drinks, were all of a very high standard. We stayed for 3 nights, and there were no repeated dishes. The Executive Lounge is on an exclusive floor, so there were no other guests to disturb us, making it quiet and the restaurant uncrowded. The hotel also thoughtfully provided complimentary champagne and chocolates packaged from Cairns. Furthermore, the hotel's location is superb, within walking distance to the pier, city center, and night market, which is extremely convenient.
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Price per night from:$194
Posted on Apr 22, 2025
Guest User
Great location in CBD, short walking distance to Wharf for most activities, restaurants and food outlets.
Apartment is quite spacious, 1 bedroom with ensuite and extra bathroom and equipped with all kitchen appliances, dishwasher, washing machine, dryer, iron etc.
Service was ok as reception/service was mostly not available due to public holidays, didn't need much of service as such.
An unpleasant experience when found dead cockroach on arrival and live cockroach few times during the stay, otherwise apartment was quite clean.
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Price per night from:$307
Posted on Jul 3, 2025|Suite
XiaoxiaoxingyunjinliThe suite is excellent for families. It's spacious, with balconies in both the living room and bedroom. It directly overlooks the children's playground across the street, and you can enjoy views of the sea and sunrise. A kettle, microwave, and tableware are provided, but note there are no cooking utensils. The front desk staff were all very friendly. They provide bath towels at any time during your stay; whether you're heading out to the Great Barrier Reef, playing at the water park across the street, or using the public pool, you can always pick up fresh towels from the front desk. The popular cafe directly across the street offers a discount if you show your hotel key card. The bathroom is internal (without a window), and the beds are quite soft.
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Price per night from:$124
Posted on Mar 31, 2024
Guest User
I stayed during my child's spring break.
First of all, you should not mistake it for understanding that this is not a hotel, but an apartment.
It's a very nice place if you can prepare your own things and buy them as needed.
Good access to Cairns shopping centers and major facilities, no problem with rental car parking spaces, the pool is only for guests, so you can use it almost for charter, and you can use the veranda freely. Above all, I liked the owner's friendly greeting and wanted to stay more.
We booked from the day before arrival because the flight from Japan was early in the morning, but we were able to tell us how to enter the room in advance by email, so we took a shower and rested and played well from the afternoon I was able to!
What I'm glad I brought with me was body soap and soft tissue, and what I wanted was a tephron-processed frying pan? I can't think of anything in particular ...
Basically, you can buy anything at the supermarket or the object shop opposite!
Have a nice trip!
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Price per night from:$275
Posted on Feb 18, 2019
YINGThe hotel room is large, the indoor facilities are complete, very close to the sea, although there is no beach, but you can take morning exercises along the coast. The city of Cairns is small and there are not many people, but every morning, many people who run in the morning on the beach will feel that their life is very pleasant. The hotel is not too far from the duty-free shops in the city center, and shopping is quite convenient. The service staff of the hotel was very good. We didn't arrive at the hotel when we arrived at the hotel, but we found us with a vacancy and gave us instant noodles for breakfast. It was very considerate. Overall praise!
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Price per night from:$425
Posted on Feb 22, 2026|Deluxe Room with Shared Bathroom
Guest UserFirst of all, this is not a 5* Hotel and is not trying to be. This is a budget place to stay and with that in mind, I thought it was great.
The rooms were large enough, had a table and chairs, kettle, fridge, microwave, cutlery, the most amenities so far in 4 months of travelling.
On top of that, there is a modest pool and a large cooking area that has utensils which was really useful for us budget travellers.
The location is as good as we could have got, 30 mind walk to the train station and harbour, an hour walk from the airport.
The place also has parking.
Although
- it was a little dirty and rusty in places
- there were lots of tiny roaches which comes with the territory, but still worth mentioning
- there were 3 floors in our block, each with a toilet, our toilet was cleaned but no toilet paper replenished for the 3 days we were there
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Price per night from:$55
Posted on Feb 17, 2018
Guest User
Overall it was a good hotel. Recommended for sightseeing. The facility was very clean and comfortable. I think the staff are very nice.
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