Boutique Hotels in Milan

"The hotel is quite new. The room was comfortable and it had what we needed. It was close enough to the metro so it make it easy to get around, yet not super close to the center, but it was fine. Breakfast was nice. The staff was okay. Unlike many showers in Italy, the showers were a nice size. Most other hotels we stayed at had tiny cubicles as showers. The onky downsides are that the lifts in Italy are very small so a big family with bags will need to make more than 1 trip. It is also hard to find hotels with gyms around Milán and Venice."

"The hotel room looked very new and clean, and the front desk staff were friendly. Although the breakfast area was small, the food was good. The location is convenient, right across from the train station. The only downside was the lack of complimentary bottled water, and the tap water quality was concerning; I wouldn't even dare to drink it after boiling. Luckily, I had some mineral water left from the plane, otherwise I would have had to buy the hotel's overpriced water."

"Well... It's a great idea to create affordable, remotely controlled apartments by local standards, with good finishing and amenities. The finishing and amenities are good. But there's no response to any problems that arise. There's no internet (a cable issue) and it's been two full days since they've fixed it. Upon check-in, I barely received the code for the entrance, room, and parking (it's the same), but I couldn't enter the building or open the parking gate—nothing! It's impossible to contact the operator!!!!!! I barely made it into the building with random hotel residents and, through a housekeeping woman (also a random encounter), managed to get through to a live person from the administration. It was resolved in 15 minutes. My inquiries about the situation through the app were answered the next morning (!). One of the elevators broke down while we were there—nothing has been done for three days, and the future is also unclear. The company's website is very crude. I tried to extend my stay—I would have been better off moving somewhere else. Do I have to fill out all the forms and take photos of documents again? Why? And after emailing them through the app about the logic behind it, they said I didn't have to. There's no logic to it at all. I'm giving the service a 1 because I can't give it a 0. Otherwise, the rooms are good. The only downside is there's no clothes dryer and the lighting isn't optimal."