The Yida Hotel is a great choice for guests looking for accommodation in Heihe, having been recently renovated in 2024. Traveling to the hotel is easy with Heihe Railway Station located approximately 2km away and Heihe Aihui Airport roughly 17km away. Guests will find Heihe Small and Micro Museum Cluster, Mosque (Central Street) and Mother's Square just a short distance from the hotel. This hotel makes a great place to kick back and relax after a long day of sightseeing. This Heihe hotel offers parking on site. According to our guests, the location of this hotel is one of the best around. This hotel is a popular accommodation for guests traveling with families.
"## Amenities:
The mattress was comfortable, two types of pillows were provided, a smart toilet, a TV with screen-mirroring capabilities, and the internet speed was very fast! The slippers were the thickest and most comfortable I've ever encountered in any hotel.
## Cleanliness:
The shower drain wasn't clean and was a bit clogged; I had to deal with it myself while showering.
## Ambiance:
I had requested a high floor, but was only given the 7th floor, so my view was ultimately blocked by the tall building directly in front. Additionally, the room was right by the elevator entrance. Luckily, there were no noisy tour groups blocking the elevators that day, so it was relatively quiet.
## Service:
Almost non-existent. During check-in, there were two front desk staff. The male staff member was warmly smiling and assisting another group, while the female staff member gave me a cold reception. When I asked about the floor, she simply said my room type wasn't available on the 9th floor. Normally, one would expect something like, ”This room type isn't available on the 9th floor, would you like to consider an upgrade to a different room type on the 9th floor?” She offered no smile and was very curt. After she simply stated my room type wasn't available, I didn't feel like pursuing the conversation further. *Sigh*.
▶ There are self-service drinks in the lobby on the first floor, but the staff didn't inform me. I only found out about them after seeing it online.
▶ Upon check-out, there's supposed to be a farewell gift, but the staff didn't mention it. Long after I had left, I received a message on the Ctrip app saying there was one, meaning I would have had to inquire at the front desk myself. *Ahem*.
▶ I didn't book the hotel's buffet breakfast, but the restaurant allows you to order items à la carte. My companion and I spent 20 yuan and were completely full. (The fried rice was delicious!)
● Overall, in terms of value for money, it's really good! It just falls short on the details. (I wonder if this has anything to do with booking a discounted room? 🤔)"