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"The staff were very helpful and welcoming upon arrival, always willing to assist with anything we needed. However, when we first entered our room, there was a very strong smell of paint. We were told it had just been painted, but the odor was so intense that staying there would likely have caused discomfort, so we requested a room change. They accommodated our request, although the only available option was a smaller unit. Another point worth noting is that Trip.com indicates the hotel accepts a cash deposit, but at check-in we were informed that only card payments were allowed, which was inconvenient. Additionally, the room had some constant noises throughout the day and night — I couldn’t identify the source, and they continued even with the air conditioning turned off. There is also a vending machine right at the hotel entrance, but it was not working properly. I inserted money and did not receive the products; however, the front desk staff promptly assisted me and helped resolve the situation, which I appreciated. Aside from these issues, the hotel offers good value for the price, and the location is excellent, making it easy to get around and access nearby attractions."

"The hotel with the fastest deposit refund abroad."

"We had a great stay at this apartment. It was very clean, comfortable, and had everything we needed. The location was excellent, with plenty of restaurants, cafes, and shops within walking distance. It was very convenient to reach the city centre and many popular tourist attractions. We especially appreciated the early check-in, which made our arrival much easier. Thank you for your hospitality and for providing such a wonderful place to stay. We would gladly stay here again."

"地點方便，往Pacific Center，waterfront，gastown都是步行可達。 服務好，可以幫打印，對於到地方了才開始做攻略的我，着實幫了大忙。 房間乾淨整潔。空間頗大，有很大的衣櫥，還有單獨衣帽間。廚房餐具杯子一應俱全，洗衣機乾衣機也好用。床兩個人睡擠，還好有沙發床。 可惜床單被套有褶印，似乎沒更換，沙發床的毯子也略帶灰塵。床墊太軟睡得腰疼。"

"The staff is very good and the rooms are very good. Complete and hygienic. Security is terrible!! Just behind that poison friend street!! The people sucked in the street and were scared in groups like **!! Back to the hotel, they all rolled and ran! ! Please think twice about booking this!! Remind everyone."

"It was very good. The room was very clean and well-maintained. The room was also very spacious and excellent. If I had to nitpick, it would have been nice to have bottled water. Other reviews mentioned that the walls were thin and it was noisy outside, but it seems that has been improved, as earplugs were provided, so I was able to sleep without any problems. The location is good, but there are many homeless people, so I wouldn't recommend going out late at night. I made sure not to go out after 8 PM, so I had no problems. I will definitely stay here again when I visit Vancouver.☺︎"

"It was much better than I expected after arriving than I thought while booking on the Trip.com app! First of all, within 20 minutes walk from Gastown, there is a convenience store and restaurant street right in front of you, and the bar next to the hotel lobby is really ok. The accommodation was in good condition and I couldn't use it because it was raining, but the terrace is also elegant! The staff were friendly and went to Halloween and even the cute chocolate event... Real cost-effective, clean and nice! 💕"

"Well located near Stanley park but bit of walk to harbour area for food, although smaller eaters are close by just not on water. Very clean, but despite air con unit room was very hot… was on sunny side of building. Could do with some machines for snacks and drinks. reception very nice and friendly"