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"Hefei Somerset Swan Lake Serviced Residence | Three Families Traveling with Kids – Super Satisfied, Unexpected Upgrade + Perfect Experience! Three families traveling together booked a three-bedroom apartment, and the front desk was incredibly thoughtful, giving us a free upgrade to a deluxe three-bedroom suite. The 108 sqm space was spacious and airy, with 3 bedrooms, a separate living room, dining area, and a fully equipped kitchen. It easily accommodated 6 people without feeling cramped, offering both privacy and a comfortable space for gathering. The room was spotless and tidy, the bedding was comfortable, and the bathroom was clean and fresh. The kitchen was fully equipped with utensils, a refrigerator, microwave, and washing machine. This was a lifesaver when traveling with kids, allowing us to heat up food and do laundry – it really felt like a home away from home. The location is absolutely fantastic, right in the heart of the Government Affairs District. Swan Lake is just across the road, perfect for walks, taking the kids out, and enjoying the scenery. Major shopping malls like Wanda, Intime, and MixC are all within walking distance, making dining, shopping, and leisurely strolls incredibly convenient. Getting around was a breeze. The service was warm and attentive. The front desk was responsive and had a great attitude. With 24-hour reception and secure access control, we felt very safe and secure. The apartment also offers amenities like an indoor pool, a children's play area, and a gym, ensuring everyone in the family found something enjoyable to do. This is definitely our top choice for family trips or friends traveling together. The space, service, and location are all excellent, and the value for money is outstanding. We'll definitely stay here again next time we're in Hefei!"

"The room is spacious and well-equipped. It is very convenient to go downstairs for meals. The hygienic condition is worrying. There are traces of spit on the edge of the bed. The bedding on the bed feels damp and very uncomfortable. The room smelled like toilet and had an unexplainable smell. It is recommended to expose the bedding to the sun. The surrounding environment is very good. The forehead service at the front desk is very good. There is a charge for bottled water."

"The room was very comfortable, and the smart assistant was really convenient; it controlled the lights and air conditioning with voice commands, and even the curtains opened and closed automatically. The bedding was just the right firmness, and I slept very soundly. The overall design was simple and clean, suitable for business travel. I would definitely choose this place again next time. 💡🛏️✨✨"

"I had a great stay for three nights in Hefei, the room was well equipped (fridge, washing machine and a projector to watch movies if you wish so), large and clean. I wish towels would have been a bit thicker, they seemed kinda cheap. Also the floor drain lr shower was sucking water kinda slow so you need to take quick shower or you are gonna stand in a deep water after a while. 🤣 Overall pretty good place to stay in Hefei, for the current price it is a great deal."

"The hotel loft boasts a superior environment, situated in the heart of Hefei's government center, beside Swan Lake. The loft's layout is commendable, offering a warm and comfortable atmosphere. The owner provides enthusiastic and attentive service."

"During my stay at the hotel, I had an excellent experience. The rooms are clean and comfortable, well equipped and well maintained; the service staff are warm and thoughtful and respond promptly. The quality of the catering is stable and the breakfast is rich. The overall environment is quiet and pleasant and the transportation is convenient. Comprehensive consideration, the hotel is cost-effective, suitable for business and leisure travelers, recommended five stars."

"The hotel impressed us by its cleaniness and convenient location, as it’s a newly built one. Staffs are friendly and treated us nicely, although they cannot speak English well but still try their best efforts to explain to us. We booked a room for three people and only 2 breakfast offered in the original booking, but when we reached at the hotel the receptionist told us we can all enjoy the breaskfast without paying for one more. Very supportive and a big plus to the customer service. Breakfast offers various dishes with both Chinese and Western styles. This hotel would defenitely oan ideal choice when we come back to Heifei in the future."

"🏠 Perfect stay experience beyond expectations! Very satisfied with this stay, far beyond expectations! The apartment environment is fresh and elegant, the design is warm and stylish, and it is as comfortable as going home. The room is clean and tidy, with complete facilities (kitchen supplies, WiFi, laundry equipment are all very useful), and the view outside the window is also great. The butler responded promptly and the check-in guidelines were clear. The surrounding area is quiet and convenient, walking distance to the supermarket. Will definitely recommend it to friends, will choose here next time!"

"The homestay is only a few steps away from the subway station. After leaving the station, you can easily find it along the sign. This is a boon for me who is dragging my luggage. Whether it is to go to popular attractions in the city or explore the surrounding customs, you can easily take the subway to arrive, saving a lot of time and energy. What surprised me more was that the hotel was downstairs in the lively snack street. At night, the lights were on, and the snack street was instantly surrounded by the aroma and lively atmosphere of food. A variety of authentic local snacks are gathered here, from spicy barbecue, fresh pancakes, to sweet sugar gourds, everything is mouth-watering. Being able to go downstairs and taste such a variety of food at any time during a busy trip really satisfies my expectations of the trip."

"Clean and tidy, good service, call if you have something, you can call."