Pujut Hotels with Gym

A perfect stay! The scenery was, of course, breathtaking; everything felt so comfortable. There were a lot of mosquitoes in the mountains, and even some monkeys on the swimming pool! I brought mosquito coils, but we used them all. The restaurant chef was different every day. One day was a disappointment, but the other two were fantastic. The oldest chef cooked the best food. The staff were all excellent—friendly, lovely, and well-trained. They weren't haphazard; they were all very respectful. My husband noticed that many of the staff were disabled. The luggage porters were incredibly nice, always smiling. The hotel gave these hardworking people a chance, which was wonderful! If I have the chance to visit Lombok again, I will definitely stay here!

Nothing but good things to say about Kalea Villa. Their manager, Fani was very attentive, she had contacted me prior to check in to ensure the room would be ready in time, i informed that i would be a little late and they waited for me to settle in. The staffs were also friendly they suggested us places to go for food and sunsets which was very helpful since we didnt detail out our plans here, we just wanted to do whatever for the day. They also helped to arrange motorbike rentals and airport transfer at a reasonable price. The villa was perfect, it was beautiful, private, clean, as expected from the pictures. And their services just made the whole stay very enjoyable for us.

Fantastische villa met private pool. Ver van Kuta, je moet een behoorlijk eindje over jl. Mawun met de scooter om bij Olea villas te komen. Maar je komt wel thuis in een heerlijke villa met fantastisch zwembadje. Het personeel is super vriendelijk. Ontbijt ( wat overigens heerlijk is ) komen ze brengen bij de villa, scooter kan je via hun huren tegen prima prijs ( wij hadden een 125cc voor 100.000 pd ). Ze doen de was voor 20.000 per kilo. Echt top! De eerste avond hadden we 2 dikke spinnen in de kamer, die hingen in een hoek boven bij de gordijnen. Niet goed gecheckt dus tijdens schoonmaak. Verder zijn er veel rupsjes in en om de villa. Je zit een beetje op een berg en met veel groen om je heen, dus je ontkomt er niet aan. De laatste dag hadden we een aap op onze muur. Prijs kwaliteit is dik in orde. Laatste dag konden we laat uitchecken, vervoer van/naar airport kan ook voor 250.000. Alles gaat via whatsapp, reactie komt altijd heel snel en is keurig. Al met al dik tevreden hier. Aanrader.

For the last few days of my Indonesia trip, to escape the crowds of Bali, I came to Lombok to slow down and recuperate. I stayed one night at the Sheraton in Senggigi, and the service was so attentive, detailed, and thoughtful that it was unforgettable. Arriving at this hotel, there was a huge drop-off in experience right from the moment we walked in. First, it was very unusual for them to take us to our room with our luggage to check-in. They led us to a small room on the second floor in a corner of the backyard. It was so tiny that there wasn't even space to open our suitcases. After completing the formalities, they opened the curtains and told us they were sorry, but there was construction going on at a neighbor's site outside the window, which might be disturbing. I said that wasn't right; I had clearly booked a mountain view or garden view room, which was also larger than this. This was obviously not the room I booked. My husband spent a long time discussing it with the check-in staff, and they agreed to change our room. They showed us a larger room and said we'd have to pay extra, which we didn't accept. We insisted on a room with the same conditions and price as our original booking. We then had to wait in the courtyard for a long time again. Finally, we were moved to a room that was more or less comparable to what we had booked. It felt like there was a clear差別待遇 (differential treatment) between Chinese tourists and Caucasian tourists; if you don't argue your case, you'll be assigned the worst rooms that don't meet booking standards. After that, the service attitude was still acceptable. However, the next day, I asked the housekeeping staff for two extra bottles of water. When I returned to the room, I saw a trash can filled with two bottles of water placed on the bed. I don't know what that meant. I originally wanted to be more eco-friendly and not change the bedding, but now I had no choice but to ask them to change all the linens. The hotel's location is quiet yet convenient. The design style and interior space are quite good, and the breakfast at the restaurant has long serving hours and decent taste. It's not far from the beach, and it's convenient for shopping and dining nearby, but the overall prices are a bit high.

Hotel itself, location and facility are good. But the service is really bad. Hotel was leaking on stairs and bathroom when raining. The main entrance was flooded when raining. All lights along the main entrance were not working, walking was dangerous at night. We need to tell the staff more than twice just to get the wet towel replaced due to rain, and to have our room cleaned. The staff did not know our entitlements by saying our rooms did not include breakfast, and we had to argue and showed proof of purchase. The entrance door to the villa was difficult to open.

We had a wonderful 5 night stay here, great location, staff were very friendly and helpful, loverly afternoon treat were brought to our apartment delicious, would recommend.