Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Sep 5, 2026|Premium King Room Oceanfront
Guest User
Hardware Facilities: The room was indeed newly renovated, but it was very small, especially the bathroom, which was extremely tiny. The shower, toilet, and sink were all crammed together, making it impossible for two people to move around simultaneously. The shower was inside the bathtub, and getting in and out of the tub was very slippery. The sea-view balcony was also very narrow, barely fitting a person. The air conditioning dripped water when set to a lower temperature. The bath towels were dirty and stiff. The pool was small, the beach was narrow, and there was nothing interesting to see while snorkeling in the sea in front of the hotel; it was quite barren. The price was not much different from the Hyatt next door, but the Hyatt's rooms are much larger, and their toilet, shower, and bathtub are all separate.
Service: The customer service was terrible. Even with a platinum card, after booking a sea-view room, there was no upgrade. The customer service representative claimed that upgrades to sea-view rooms are only given if you book a standard room, implying that if you pay for a sea-view room, you don't deserve any upgrades. In short, I would not recommend this hotel to anyone.
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Price per night from:£90
Posted on Jun 18, 2026
Anonymous UserThe response time on WhatsApp wasn't very prompt. When I asked for a bottle opener to enjoy a Corona, they told me it wasn't available via WhatsApp. However, when I took the bottled Corona to the front desk and asked to borrow an opener, they opened it for me on the spot. I imagine others might feel the same way about the WhatsApp service. But, since a King Suite was available and I was upgraded, it wasn't a big deal. I got to drink my beer after all. And the acai bowl from the deli was delicious.
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Price per night from:£175
Posted on Jan 13, 2026
Nalanipps
I like this place and often book for the infinity pool but I was a bit bummed with this recent booking. The weather wasn’t great, not the hotels fault so I didn’t swim but still enjoyed laying in the pool area. I had upgraded my room this time thinking the beds would be better since they all seem outdated and the higher priced room wasn’t any different. Just had a beach view that I liked. My major is issue was upon check in and how very unnecessarily slow the process was. I’ve worked at hotels before, no one should take this long to check in their guests, especially when the entrance doesn’t turn on their AC for their guests. On top of that I had important dinner plans that were delayed bc I couldn’t get ready in a timely manner due to the outlets being broken and broken hair dryer. I had to blow dry my hair over the toilet. I was happy the manager spoke to be next day she seemed very sweet and I am hoping I am somehow compensated in the near future. I was very disappointed that I booked this stay and hope the hotel can redeem itself.
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Price per night from:£94
Posted on Aug 11, 2026|Deluxe Ocean Front 2 King Beds
Anonymous UserThe view from the room was absolutely incredible! We used taxis and rental cars during our trip, but the hotel also offers a free shuttle bus to the 'Red Bus' stop and the outlet mall, so the location is great. The hotel facilities and service were also excellent. The hotel pool wasn't too crowded, so we could go on the water slides as many times as we wanted. If the ocean conditions are good, you can also rent snorkeling gear. We particularly enjoyed the mini-events held three times a week, where you can experience Chamorro culture. They offer light refreshments and a small dance show, and it's all free, which was a huge bonus. Plus, there's a happy hour every day from 4:30 PM to 7:30 PM with free drinks and snacks, which was amazing. There's so much to enjoy within the hotel that it's worth setting aside half to a full day just to relax and have fun there.
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Price per night from:£77
Posted on Oct 21, 2025|Twin Room
s.haloLocation: Close to the airport, within walking distance of Ipao Beach (though the surrounding area lacks security and safe road maintenance). A car is recommended. It's not easy to coordinate with the operating hours and methods of convenience stores or nearby retail establishments.
Room Conditions: Equipped with facilities worthy of a 3-star business hotel, the hotel offers efficient accommodations. The rooms are comfortable and safe (with network access) compared to the familiar hotel facilities. The hotel also offers the latest trendy video equipment (global content for all ages). The receptionist's prompt check-in and personalized service will help ease any awkwardness upon arrival.
☀️ Above all, Guam’s signature wide-open skies and warm sunshine let you truly soak in the feeling of solarity.
When I had the chance to ride along Tumon Beach and visit with a small group, I found even more joy by making use of the main facilities like the BBQ area, outdoor pool, and fitness center. There was so much to enjoy—and even more to look forward to!
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Price per night from:£76
Posted on Dec 11, 2025
Laochan
Arrived in Guam via Korean Air, got to the hotel around 2 AM, and check-in was incredibly smooth. The hotel has everything you need and is really good. There's also a large parking lot right outside. The 12 PM checkout time feels a bit early though. There are lots of great food options nearby; the simplest, McDonald's, is right across the street.
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Price per night from:£50
Posted on May 6, 2026|Oceana Standard Room
Guest UserIf you're traveling with kids, this is absolutely the best choice – it's truly fantastic! The beach, kids' classes, and a swimming pool are all available. You can easily spend an entire day at the hotel. Across the street, there's a shooting range and restaurants, and about a kilometer's walk away, there's a large supermarket. This hotel isn't heavily promoted back home, but it's genuinely good! Yes, the facilities are a bit old, but it's definitely not a dealbreaker.
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Price per night from:£91
Posted on Mar 9, 2026
zack204220
I stayed here during my trip to Guam. It's relatively close to the airport, and being a little further from the bustling center of Tumon, it offered a wonderfully peaceful and relaxing atmosphere. The ocean view from the infinity pool was particularly stunning, really enhancing that resort vibe. The entire hotel felt clean and well-maintained, making for a very comfortable stay overall. I'd definitely recommend this hotel to anyone looking to enjoy a quiet, relaxing resort experience.
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Price per night from:£88
Posted on Feb 8, 2025|Accessible Two Double With Bathtub
Ruby Ann Sisonthe location and the room are awesome. We have the ocean view with balcony. We enjoy as family the scenery of sunset. We also love the amenities: the pool area is good for a family bonding, there is a place for toodlers and parents to enjoy.
the staff are all welcoming and friendly. The food also are superb, esp the buffet: everyday has a theme for the lunch so it really makes your appetite hype.
The room is clean and big, my toddler really enjoy walking around the room. The comfort also is huge with its bathtub.
We really enjoy our vacation and we really recommend the place.. The price really worth the accomodation.
Thank you Hilton Guam, till next time!
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Price per night from:£134
Posted on Sep 25, 2024
Baijiahei2006
Good location, only 26🔪 taxi from the airport, free WIFI is not good, intermittent, thin quilt, no toothbrush, kettle, microwave, hair dryer. Front desk staff, good service attitude. Opposite is the police station. Downstairs is ABC supermarket, very close to DSF duty-free shop. The price is also relatively affordable. When coming to Guam, it is better to rent a car at the airport. The bus in the city is not convenient, and there is no bus at many attractions.
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Price per night from:£65