The Westin Blue Bay Resort is part of the Qingshui Bay Beach Resort District, a beach resort community with an 18-hole championship golf course and a pedestrian street dotted with bars, restaurants and shopping.Diners at this Sanya hotel can enjoy Chinese cuisine at Five Sen5es and the Noodle Bowl or dine on dishes from around the world at Seasonal Tastes. Tipplers can enjoy a cocktail accompanied by music from the DJ and great Blue Bay views at MIX Bar.A number of meeting spaces and function rooms are available for events and business gatherings along with the 2,700-square-meter (29,060 sq ft) Grand Ballroom. The catering and events teams are on hand to help plan weddings, parties and business events.Guests of the Westin can hit the beach, cool off in the outdoor pool, work up a sweat in the gym, get pampered in the spa or head out to explore more of Sanya.
"Won't be returning to Westin.
1. They only provide two bath towels daily (most hotels offer more, don't they?). There's no evening turndown service to replenish towels. I had to call for a shower cap. Despite having a bathtub, there were no separate toiletries provided (am I supposed to walk through the bathroom to the shower and squeeze out soap there?). The most ridiculous part was the complete absence of body lotion.
2. When they cleaned the room, they left two bags of takeout trash. I ended up having to take them to the door myself before they were finally removed.
3. The phone wasn't plugged in, so initially, I thought it was broken.
4. There's no indoor pool, but there's a large outdoor one. You have to wear their provided socks/shoes to prevent cuts from tiles, which you can borrow and return for free – that's good. The grotto is quite pretty, and the two slides are fun. The staff watching over the pool are very responsible. However, here are some other issues:
1) Floats with patterns cost money to rent; the free ones are only the plainest solid blue or green.
2) The complimentary paddleboard experience is only 30 minutes, which barely leaves time for photos if you're actually paddling.
3) When I asked for directions at the pool, one person said they had just started working that day and knew nothing. Quietly, I thought, 'Can't they at least provide some training?'
5. During breakfast, half my food was cleared away when I went to get something else. Seriously, couldn't they put a 'do not disturb' sign on the table? Another day, I ate watermelon that was spoiled (overripe and sour-tasting). The manager explained that it was just 'ripe,' not 'bad'... Sorry, but I've never had strange-tasting watermelon at a five-star hotel. In my eyes, that's spoiled.
6. Almost all children's activities come with an additional charge."