Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jan 12, 2026|Japanese style room with open air bath
Anonymous User
An absolutely worthwhile night! The private onsen was high quality and the hotel offered great privacy. Both meals we had were delicious, and the service was excellent. The scenery was breathtaking. It was one of those places you never want to check out of. They even offered complimentary snacks upon departure, and the bar had a wide selection of food in the evening. Strolling in the snow after dinner was also beautiful.
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Price per night from:$309
Posted on Mar 24, 2026
timothychan77
Best hotel of my trip. The service was impeccable and the staff were so friendly and helpful. Everything is so thoughtful. The food was excellent and the room is huge. The onsen was awesome and looks beautiful
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Price per night from:$402
Posted on Sep 25, 2026|Basic Room
Torwat VasinchaiThe location is quite nice, just a 10–15 minute walk to the main shopping street. The hotel uses a self-service check-in system, but the process is straightforward and not difficult at all.
The room is surprisingly spacious, with a kitchen and laundry area, which was very convenient. However, the bed sheets and bedding are quite old, so it would be great if the owner could consider replacing them with new ones.
The main issue during our stay was the gas canisters stored right in front of the entrance. I understand that they may be necessary for heating or other purposes, especially during the harsh winter. However, unfortunately, the gas smell got into our room, which made it uncomfortable and difficult to sleep. We had to keep the window open throughout the night to reduce the smell.
I would strongly recommend that the owner consider storing the gas canisters somewhere else, away from the entrance and guest rooms. I think this would significantly improve both the comfort and safety of the stay.
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Price per night from:$42
Posted on Jun 18, 2026
TaisuiyeyeFacilities: It's a very old hotel, but fairly well-maintained.
Hygiene: Generally average.
Environment: Excellent location, right across from the canal. It's an easy downhill walk from the train station if you have luggage. The reverse is quite strenuous. A taxi ride is just the minimum fare (700).
Service: The breakfast is plentiful and seafood-friendly.
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Price per night from:$65
Posted on May 19, 2026
Ivy_Oh1. Hotel is 8mins walk from Otaru train stn/ bus stn.
2. Surrounded with many restaurants and walking distance to Sankaku market, Otaru canal as well as Sakaimachi Hondori street.
3. Room size was just nice, and bed were comfortable
4. Free coffee and biscuits provided from 7am-6pm.
5. For the breakfast you can choose between Japanese or Western breakfast.
6. No self service laundry facility on-site.
Overall we had a pleasant stay.
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Price per night from:$63
Posted on Apr 28, 2026|Twin Room
PenqituijinshiyanshiOtaru is definitely worth a one-night stay.
There are three shopping streets, not just the single few-hundred-meter canal often mentioned in travel guides.
The Sankaku Seafood Market to the left of the station looks much more appetizing than many other places.
Heavy snowfall actually makes it less ideal for exploring all of Otaru.
The hotel offers a candlelight performance at night, which sets a romantic mood. Paying an extra 200 for that isn't unreasonable.
Hotel downside: The room has a lot of motion-sensor lights. If you get up half-asleep at night, they suddenly all switch on, making it as bright as day. You can't turn them off; you just have to wait for them to go out on their own.
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Price per night from:$83
Posted on Mar 24, 2025
Guest User
free parking, nearby grocery supermarket within walking distance. Room is big & easier for check-in & check out process.
price is valuable.
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Price per night from:$56
Posted on Mar 23, 2026
Guest User
March 20, 2026
The hotel is about a 22-minute walk from Otaru Bus Station. The furthest I walked was to the vicinity of the Music Box Museum, which took about half an hour. I walked everywhere to save on transportation costs, and I felt it was a pretty ideal distance.
On my first day, after checking out from my previous hotel in Sapporo, I arrived around 1:30 PM local time. The day before, the Trip.com app concierge contacted the Chinese owner, who said I could check in early for free. So, upon arrival, I just entered the main door password, went inside, and used the iPad on the table to scan my passport photo for check-in. It was incredibly smooth. I was so tired that I slept until dark. The property is a detached house (a 'one-family build' villa) with two floors. Each room accommodates independent guests. Only my room (104) and another room on the first floor do not have private toilets or bathrooms; all other rooms have en-suite facilities. So, I only needed to coordinate my bathroom and shower times with one other guest. There are two public showers and one public toilet. During my stay, the other guest and I were very considerate when using the facilities, and it didn't affect our usage at all, which was great.
Room 104 is the first room upon entering, which was very convenient for my oversized luggage. The private room itself was also very spacious. On the table were bath towels, hand towels, and a one-piece pajama. I slept very well. The value for money is super high, and I'm extremely satisfied.
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Price per night from:$39
Posted on Jun 16, 2025|Room 405 Suitengu
Guest UserThis apartment offers a practical and comfortable stay, especially for those looking to explore Otaru on foot. We appreciated the basic utensils and cutlery provided, making it easy to prepare simple meals. The thoughtful inclusion of toothbrushes and toothpaste was a nice touch, and the microwave was handy for quick reheats.
Comfort is well-addressed with one air-conditioner and a heater, ensuring a pleasant temperature regardless of the weather. The washing machine was a huge convenience, and we had options for drying clothes either on the hanger stand inside the room or on the balcony.
The location is a major highlight, being within easy walking distance to both Otaru Canal and Sakaimachi Street. We also found it convenient to have a Lawson and various eateries nearby, though it's a good idea to check their opening hours as they can vary.
Important Considerations for Your Stay
While the location is excellent, it's important to note that the road leading to the building is steep. This could be particularly challenging if you're driving, and we would not advise driving during winter due to the road conditions.
For those with a car, there are two parking areas available. The closer one has three slots, while a slightly further option offers approximately 12 slots. Keep this in mind, especially if you prioritize a closer parking spot.
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Price per night from:$32
Posted on May 6, 2026|Family Room
はちぃ85The spacious family room was very clean, and I slept soundly until morning. It comfortably fit 6 adults, including junior high school students and older. However, I was told there would be space for 3 cars in the parking lot, but there were already 3 sedans parked there, so it wasn't possible. Even if it were empty, the extremely steep slope and narrow space would require considerable skill to park (TT). We ended up parking in a lot about a 5-6 minute walk away, which cost 600 yen for a maximum of 12 hours. The bathroom is located straight ahead from the entrance, and there's no changing area, so it would have been reassuring to have a partition or space for towels. Also, there are no curtains on the kitchen window immediately above, which required some care.
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Price per night from:$72