This accommodation is superb, facilities are amazing, units are huge, gadgets are phenomenal, views of the mountain is spectacular, free shuttle service is fantastic. The service is excellent, there is one tiny area of improvement, due to my lack of understanding the complex transport network in Japan, my land arrangements were somewhat daunting. When asking for help/advice at reception, the staff’s knowledge of what is available in what is a major tourist destination is lacking. There is a free shuttle bus that does a loop every hour and would have ben ideal to go to the lake area, however we only discovered this once there, and this was after asking the staff directly. But all in all , I will be back
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