Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jun 16, 2026|Bed In 4 Bed Dorm
いようI stayed here for 2 nights. The shared bathrooms and toilets were new, clean, and despite being busy, I never had to wait. The kitchen area was a bit crowded, though. On my first day, when I checked in, it looked like someone had used my bed. I reported it to the front desk, and they promptly and kindly changed the sheets and pillow set for me. I would definitely want to stay here again.
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Price per night from:$42
Posted on Jun 12, 2026|Standard Queen Room
Guest UserThe room was spacious and well-equipped with a microwave, cutlery, and a fridge. It's super close to both the ferry terminal and Cairns train station. There's a breakfast spot right opposite the hotel and a supermarket nearby, perfect for grabbing bread to heat up in the microwave. The front desk staff were really helpful, even assisting us with booking a taxi. The laundry facilities were fantastic, with large washing machines and dryers. Just a heads-up, the hotel doesn't provide slippers or toothbrushes, so remember to bring your own!
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Price per night from:$153
Posted on Aug 18, 2026|Deluxe Twin Room
Guest UserI stayed at two hotels in Cairns, 3 nights at Hilton and 3 nights at Shangri-La. My conclusion: if I go back to Cairns, I won't stay at Hilton again, but I will choose Shangri-La.
Regarding the facilities: both hotels were booked for deluxe twin rooms. Shangri-La was clean and tidy with newer facilities, clearly superior to Hilton. Hilton was noticeably old and dated, not even reaching the standard of a 3-star hotel in China.
Regarding service: Shangri-La provided bottled drinking water daily. Hilton did not provide bottled water; guests had to use the glass bottles in their room to get water from the dispenser in the hallway. The dispenser on our floor was broken and unusable.
Regarding breakfast: Shangri-La's breakfast was more varied and available until 10:30 AM, effectively serving as brunch. What's more, no staff came to rush guests to finish even at 10:30 AM. Hilton's breakfast was not as varied as Shangri-La's and ended at 9:30 AM. Around 9:15 AM, staff started clearing up and cleaning, removing empty plates from our table without asking and reminding us that breakfast would close at 9:30 AM.
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Price per night from:$194
Posted on May 25, 2026|Bed In 8 Beds Deluxe Mixed Dormitory
Guest UserOverall, this hostel deserves 4 out of 5 stars. The rooms were clean and tidy, and the staff were friendly and helpful. I especially liked the central location and the pleasant atmosphere. The common areas were also modern and comfortably designed. My only minor criticisms would be the noise at night and the somewhat small bathrooms in some rooms. Nevertheless, the stay was very enjoyable overall, and it offered good value for money.
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Price per night from:$23
Posted on Aug 22, 2026|Standard Twin Room
Guest UserThe hotel room was clean and tidy, well-maintained. The location is excellent, very close to the cruise terminal, making boat trips incredibly convenient. There are plenty of amenities nearby, so getting around and finding food is easy. The service was also great. It's a fantastic choice for a visit to Cairns.
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Price per night from:$137
Posted on Sep 14, 2026|Superior Queen Room
Guest User
Room was very nice - quite large (note - it was an upstairs room, some on lower floors apparently much less roomy. But lots of small irritations eg the tv didn’t work at least for regular stations although Netflix did. But oh dear the gym is catastrophic / no air or air conditioning and, mainly, none of the workout stations worked at all, certainly none of those which needed to be connected to the electricity. Needs a management uptick.
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Price per night from:$92
Posted on Jun 22, 2026
Salted BroadbeansThe unit is adequate for my family of six for a 3-night stay. Basic necessities are generally met, and the overall stay was acceptable. However, there were several maintenance and usability issues that affected comfort. Some air-conditioning remotes were faulty or missing batteries, requiring us to swap between rooms to find working ones. The telephone/RJ45 connection head was also broken and left dangling, with wiring not properly connected, which gave a poor impression of upkeep. In terms of sleeping comfort, the beds are quite soft and the pillows offer very little support. The positioning of the electrical wall outlets behind the bed also made it inconvenient, as we had to shift the bed forward to access the sockets. For kitchen use, it would be helpful to provide basic dishwashing supplies such as a small bottle of dishwashing liquid and a sponge, especially when only a few items are used in the dishwasher. On a positive note, the bathroom facilities are in good condition. Water pressure is strong and hot water is consistently available, which made showers comfortable. Overall, the stay was acceptable, but there is clear room for improvement in maintenance and basic guest amenities.
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Price per night from:$197
Posted on May 25, 2026
Guest UserSuper hostel! It has everything you need: shower, kitchen, pool, storage room, etc. The special beds offer a lot of privacy, plus they come with a fan, light, and power outlet. I highly recommend it; the staff are very friendly.
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Price per night from:$24
Posted on Jul 15, 2026
Guest UserThe hotel was very well priced, the room was clean well equipped , the shower water pressure was incredible, the hotel has a pool, very good location , only negative is not enough parking for the units, parking is first in best dressed, there is free street parking , but that I think is the only negative
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Price per night from:$93
Posted on Jul 10, 2026|Premium King Room
MaisonmeidasenHides Hotel in Cairns offers exceptional value for money. This century-old hotel has a unique city vibe and is perfectly located in the heart of downtown. It's just a few minutes' walk to the Esplanade, night markets, and the Great Barrier Reef terminal, surrounded by a multitude of restaurants and shops, making getting around incredibly convenient. The guest rooms are clean and tidy, equipped with air conditioning, a mini-fridge, and free Wi-Fi, and the beds are soft and comfortable for a good night's sleep. The front desk staff are warm and helpful and can assist with booking reef tours. The spacious, vintage veranda is perfect for relaxing. It's definitely a top choice for budget travelers, and I'll stay here again next time I'm in Cairns.
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Price per night from:$82