VVeranika StomaStayed for one night with my partner and 9-year-old daughter. The room was large but incredibly dirty. Okay, it was old (if that matters to you, be aware: the furniture is old, worn, and poorly restored in places), but the dirtiness was extreme. It felt like the floors were never cleaned. The bathroom was just *shudder* – mold, tons of hair everywhere, and the black, horrible silicone. The water pressure was weak, and the water itself felt strange, leaving a slightly sticky sensation afterward. The bed had clean linens, but there were black hairs on them. I understand a cleaner works there, but her hair shouldn't be present. Also, it would be great if they cleaned under the bed and under the vanity in the bathroom so guests don't see tons of hair and dirt if something accidentally falls.
But the worst part was that sleeping was impossible due to a wild humming noise. We couldn't figure out what it was, but this hum echoed throughout the entire floor. It was a sleepless night. The sofas were stained, and the sink in the common area smelled. The balcony and windows were also never cleaned. There weren't enough towels for the pool, and bathrobes would have been nice, as would disposable toothpaste and toothbrushes.
The grounds, however, were beyond praise – very pleasant to walk around and admire the buildings. The pool (the one near the gym) was large, but the tiles inside were broken, making swimming not very safe.
Check-in at reception was fast, but there was zero information provided. Not a word about breakfast, the grounds, or any other hotel services that a guest might be interested in.
Breakfast was clearly not designed for foreign tourists, but we did find something to eat.
Let's put it this way: if they cleaned up and communicated better with guests, the price would match the quality.
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