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"Big room for a family. The kids bed really good, can sleep 3. Service not bad. Only issue is lack of amenities. Whole family suite only provide 2 bath towels, no toiletries, no bath gel or shampoo. Anything you need must buy from their self service store. Not expensive but it is the 1st time I stay in a homestay without any of these."

"The look and feel of Sarang Paloh is lovely. It has an old world style which we loved. The location is also great, ten minutes from the station and close to lots of restaurants and spots in the old town. The room has a nice style to it as does the garden you walk through. The room facilities were lacking, with no fridge and no safe which we would expect at this price point. Hot water in the shower doesn’t last long and they provide a 3 in 1 body wash, shampoo and conditioner, again something we wouldn’t expect at this price point. The hotel also doesn’t offer room cleaning. This may have been because we stayed for two nights only but this is not communicated on the website or at check in. This meant used cups or water bottles aren’t cleared nor is the rubbish bin emptied. We were also not made aware of locally available discounts for staying at the hotel. All in all an ok stay but several small things made this not value for the money we paid."

"This is such a unique place, absolutely gorgeous and you can feel the love that was poured into every corner. It feels like you are staying in an art gallery, every wall and door and ceiling is hand painted with incredible talent and taste. Truly impressive!"