Scenic Hotels in Amman

"The hotel's location on the Boulevard is great, and the staff are friendly."

"The staff are very friendly. The hotel is a bit old and not very near to the airport ."

"Managed by Marriott, this hotel boasts an excellent location, making it very convenient for getting around. The hotel's design and decor are new and stylish, and both the facilities and services are top-notch. The staff are enthusiastic and friendly. Taking a taxi to Rainbow Street or Jabal Amman is usually around 1.5 JD, and it's also very easy to get to the North Bus Station. The hotel also offers many activities and feels very safe."

"Good location, smack in the middle of the city (difficult to drive, easy to cab). Staff are friendly but they might be too busy. Asked for some toiletries and ice, it was slow to reach us. fridge not wining in the hotel"

"After a long trip back by bus from Petra, we were looking for a comfortable hotel close to the Al Abdali Jett bus terminal. The Marriott is 1.3km from the terminal (take an Uber rather than walk for 1-2JD). It is quiet, very comfortable and we were positively surprised when we found out that our rate included breakfast (which was outstanding). Al Terrazzo restaurant was also excellent, sitting outside by the pool and serving until 11pm. The swimming pool (15m X 10m) opens at 9am but the gym is open 24h. Highly recommended."

"This stay was fantastic! The room was incredibly spacious and well-designed, with excellent facilities that felt luxurious. It was perfect for both relaxing and working. Breakfast was a delightful surprise, offering a wide variety of fresh, delicious options to suit all tastes. What really impressed me was the hotel gym – it was fully equipped, meticulously clean, and had a great selection of machines in a bright, airy space. There was even a comfortable relaxation area afterwards, making for a truly superb workout experience. The service was attentive and thoughtful throughout, with quality evident in every detail. I'll definitely choose this hotel again for my next trip and highly recommend it to everyone!"

"Hotel overall facilities are dated but functional. Room noise insulation is poor. My room is located next to the lift, I can hear every guest exiting/entering the lift, not to mention traffic outside the hotel. Breakfast is decent. Overall great location, close proximity to Amman citadel. One major incident I experienced: My reservation is on 29/12-30/12. I arrived at the hotel around 9pm, after a five-hour drive in adverse weather, only to be told by Laith the front desk manager there was no record of my reservation and requested me to contact Trip.com to resolve. He showed me a different booking with my name made by Trip supplier Travco on 29/11-30/11. This is an obvious typo by Travco. The email communication is between Travco and Hotel Toledo. Shouldn’t the front desk contact Travco directly to resolve the issue instead of asking the customer to contact Trip? I understand the work flow is customer ＞ Trip ＞ Travco ＞ Hotel Toledo. Asking the customer to contact Trip is going in circles and not the most efficient since mistake is by supplier Travco. Initially, Laith refused to accept it’s a typo and insisted the person with the same name as me has checked in on 29/11-30/11. Despite the circumstances and the obvious inconvenience, Laith chose to rigidly hide behind hotel policy, I was not allowed to check in unless I pay a deposit of 60 JD. I refused as I had already fully paid for the room. I was kept waiting at the reception for 1.5 hours while Laith reviewed the issue, which was eventually confirmed to be a typo made by the third-party agent Travco. Also Laith confirmed that 29/11-30/11 was a no show. An hour ago he mentioned the person has checked in on the above date was a lie. The mounting frustration was too much for me to bear. Yes, I raised my voice and created a scene. I mentioned from the start and repeated 5 times it’s a typo by Travco. Laith took 1.5 hour to accept. The final straw is audible verbal profanity from Laith himself (To Laith: I did not audibly mention profanity, it was up to what you interpret from my mouth). Laith threaten to call the police, citing I was creating a scene in the hotel. This behavior was unprofessional, unnecessarily confrontational, and unacceptable in a hospitality setting. It demonstrated a total lack of customer care. This is not a government office, Laith could have taken a softer approach to allow the guest to check in, while he proactively resolve with Travco, not asking guest to call Travco! Not debating about typo with guest! My reservation was fully paid and non-refundable, yet I was left standing at the reception for 1.5 hours due to errors made by Travco and decisions taken by Laith. The situation was mishandled from start to finish, and my frustration was a result of being forced to endure an unnecessary and avoidable ordeal. This was hospitality at its worst."

"I chose Four Seasons among St. Regis, Ritz-Carlton and Four Seasons. One of the reasons was the convenient parking and swimming pool. The service at the front desk was good. I don't know if it was because his English was not standard or because our English was too poor. Anyway, I didn't understand much, but it didn't affect my stay. Facilities: Ctrip standard. The only platinum hotel in Amman, the facilities are definitely good and well maintained. The bed was very comfortable, albeit soft, but refreshing. The feeling of quilt and pillow touching the skin is also very comfortable. But there are holes in the sheets, why don’t you change them? ! The pajamas are made of poor material and feel too stiff. Hygiene: The surface is good, but the details are not. The stains on the bottom of the toothbrush cup are quite obvious. Didn’t you see it? This is not the level of Four Seasons. Environment: Opposite is the Ritz-Carlton, and the main road downstairs is a bit noisy. Service: If the service at this price is not good, it would be a shame for the Four Seasons. There are not many types of breakfast, but the ingredients and products are still of high quality. The welcome dessert is a highlight, a local specialty."