Spa Hotels in Taicang

"Arrived quite late, but Darren at the front desk was super enthusiastic and meticulously explained all the hotel's facilities. Upon learning I was an Accor Platinum member and confirming my Trip.com Accor direct booking, he proactively upgraded me to an executive room and even included complimentary executive lounge access for two. What a pleasant surprise! The room offered a true lake view, with the clear blue sky reflecting on the water – truly refreshing. The room service was also very thoughtful. When I needed items like drinking water and a razor, the staff responded quickly and delivered them to my room promptly. Their service was dedicated and thorough. Overall, a perfect stay!"

"We were extremely satisfied with our stay. The room was very clean, spacious, carpeted, and quiet. The bedding was neat, and there was even a round table, perfect for situations like mine where I had to work overtime. The view was excellent, and we slept very well at night. They even provided a children's toothbrush, toothpaste, and slippers – a thoughtful touch. The room overlooked the city park, and the hotel's location was superb, surrounded by Wanda Plaza, museums, and art galleries. It was conveniently located within walking distance. The breakfast was also extremely satisfying – a plentiful and delicious buffet with both Chinese and American options. Our child didn't want to stay longer and insisted on checking out until the very last minute. The value for money was unbeatable. Both adults and children were very satisfied with our trip to Taicang. We will definitely come back when the weather cools down. No one asked for a good review; the hotel's cleanliness, service, sleep quality, and location were all impeccable. A good review is a must, and it truly deserves it. I hope the hotel continues to improve, and I will definitely stay here again next time."

"The hotel environment is very good, with a small garden surrounded by a circle of small villas, quiet and good air. The two elderly people have difficulty walking, so they are very happy to take a walk in the small garden and feed the fish after breakfast every day. Whether it is the lobby or the conference hall restaurant, it is very grand and bright, but it may be a long time since it was built. There are some unreasonable facilities in the room, such as there is no socket on the bedside table, and you have to go to the bathroom bar under the window by the desk to charge it, so you can't lie in bed and watch your phone, which feels very inconvenient. In addition, the temperature has risen in the past two days, and the room is stuffy. The air conditioner has been turned on for more than an hour, but the room temperature has not been lowered. Finally, a floor was changed. It was quite difficult to change rooms with two octogenarians. The air conditioner in the new room was not very good. In the end, only a little window could be opened for ventilation, which led to a stuffy sleep at night. To be honest, the attitude of the hotel from the lobby manager to the front desk restaurant waiter is very good, and they have always taken good care of my elderly. But it would be better if you ask more questions when checking in, ”The hotel entrance is under renovation and construction. Living in the south is easy to be woken up early in the morning. Do you want to live in the north?” Because we were awakened by the sound of impact drills at 6 o'clock in the morning for two consecutive days, if the front desk had informed us of this situation when we checked in, we could have avoided the rooms facing south. It was too tiring to move again, so we endured it for two days, but it was still a bit unpleasant. Finally, the Su-style noodles on the first floor of Yuebin Building were too hard and would not be cooked no matter how hard they were cooked. I was quite disappointed. However, the stir-fried dishes were unexpectedly delicious and not expensive. The elderly were very satisfied with the food. Loudong is generally okay, but I hope that they can consider the guests' perspective and be more meticulous in service."

"The room is very good, spacious and comfortable. The front desk service is also very good, the attitude is super good, and it is a very good hotel. The room is well lit and clean. There is a campus next to the room, which is quiet enough. For someone like me who has high requirements for sleep quality, I feel that it is enough."

"The entire hotel is beautiful and very photogenic, with plenty of activities for both adults and children. Since it was a holiday (May 1st), it was crowded, and we had to make reservations for meals as there weren't many dining options nearby. We had a butler service, and they even gave a plush toy to our child upon check-in. The room had a mini-bar, and overall it was decent, with good in-room facilities. However, the air conditioning in the room was very noisy, and I'm not sure if it was broken as it didn't seem to cool effectively. The bathroom hygiene was poor; there was residual toothpaste on the toothbrush cup, the faucets weren't wiped clean, and there were many water stains on the floor."

"Especially good hotel is super cost-effective, the space is large, the decoration is very careful, there is a small singing bar too addictive, the details can feel the boss's attitude. The details are also very good, the bathtub is given a disposable bath bag, breakfast is delivered to the room by the aunt, even the toothbrush is very good! Not a general chain product, next time you come to Taicang to play, you have to live in a different room type!"