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My stay with the ibis hotel was somewhat mixed with both positive and negative. On a positive, the accessible room that I had booked was of a good size and the main bedroom area was clean. The staff on arrival were helpful and provided me with all necessary information upon check in. Sadly, I was disappointed when ordering from the hotel resturant. My son wanted a pizza and the menu provided a list of three types. When ordering, I was told that there was only one type which wasn’t listed on the menu. I found the food to be of substandard which is disappointing given the price. Equally on check out, I advised that the bathroom had a build up of dirt and hair around the shower tray. I was told “apologises, this is a housekeeping issue”. I voiced my disappointment regarding the food to just be told “sorry”. Lastly I expressed my disappointment that I was charged £12.99 per person for a breakfast buffet. I felt this was a bit steep considering my under 5 ate half a croissant. The front desk only advised that usually they did not charge for under 5’s and would need to take this up with the app I booked to is stay through. No solution or refund were offered.

Has all the basics, perfect for a solo traveller. Small compact room with double bed. Great location in the heart of Glasgow, perfect for walking around and near to train stations to visit other places. No wardrobe, limited hanging space on the wall, so not great for long stays.

The staff at the hotel are absolutely lovely and really helpful ..I felt really welcomed and especially Fraser, Louise and David always acknowledged me and we're very personable, asking how my stay was. They made my stay comfortable and I appreciated their care. However, I didn't have breakfast at the hotel and I found it so disappointing that there was no kettle, tea or coffee making facilities in the room. For me, this is a minimum comfort requirement if staying in a hotel along with towels, etc. I also found my room slightly clinical with no carpet and no chair, apart from a fold up stool. It felt very basic and the heater was loud and didn't always come on. I think if a kettle was available, with tea and coffee making and at least a rug on the floor, I would have given a better review.

The young girl & guy who checked us in where great very friendly & knowledge able it was a pleasure staying there 😊

Excellent location, everything interesting is nearby. At the same time, it's not noisy and very peaceful. The room has comfortable beds and good quality linens. Breakfast offers a good selection of dishes. The staff deserves a special high rating – everyone is friendly and ready to offer great advice.

Spotlessly clean with everything provided for a comfortable stay. A bit away from the centre which meant it was quiet but quite a walk to the centre. Would certainly stay again. Breakfast Saturday was really good, piping hot with plenty of choice. Sunday morning Breakfast was nearly cold and bacon and sausage dry and over cooked. Same time so no excuse. We did let them know at the time

The location is super convenient, close to two train stations. Central Station is less than a 10-minute walk, and Queen Street Station is a bit further, about a 12-minute walk. The subway entrance is just a few steps from the hotel. We booked a family room, and it was nice and quiet, perfect for a good rest. The windows don't open, but there's a note saying the air conditioning can keep fresh air circulating. We didn't have breakfast, so I can't comment on that. My only complaint is the bathroom sink. Whenever we used it, a foul smell would come up from the drain. Also, the water pressure was very low, and you couldn't adjust it – it was like a tiny little showerhead, which made washing your face a real chore. The hand soap dispenser was fixed to the wall and looked quite old; there were obvious stains on the bottle from not being cleaned. I have no idea how often the soap inside is changed; perhaps they just top it off when it looks low, leaving the old soap at the bottom. Despite the bathroom issue, I would still consider booking with this brand again in the future.

Transport network was partially down in Glasgow so had to take the bus from another bus stop. Shower and toilet area are separate; thus have to take turns to change inside either area. Rooms are clean! Overall a decent stay!

Great location. Stayed here before. Staff are friendly but it's really let down in other areas. Our room was filthy. Bed was fresh but the desk was sticky, carpet looked like it hadn't been hoovered in weeks and when I went to plug in my phone beside the bed there was the remains of someone's peperami snack lying on the floor. Bathroom had a brown poo mark on the loo seat (which we cleaned!) And the loo floor was covered in long black hairs. I am platinum blonde and my friend has long dyed red hair... We told reception who offered to comp us breakfast but we had already paid for it so they just took the feedback. We asked for an iron and ironing board, and they were really pitiful appliances. They could do with an upgrade for sure. Oh and during breakfast the coffee machine was fully broken and was being taken apart...

Very clean place room was lovely for the price fresh bed sheets bed was so comfortable beautiful view the staff at the desk are always so helpful and friendly