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The staff at the hotel are absolutely lovely and really helpful ..I felt really welcomed and especially Fraser, Louise and David always acknowledged me and we're very personable, asking how my stay was. They made my stay comfortable and I appreciated their care. However, I didn't have breakfast at the hotel and I found it so disappointing that there was no kettle, tea or coffee making facilities in the room. For me, this is a minimum comfort requirement if staying in a hotel along with towels, etc. I also found my room slightly clinical with no carpet and no chair, apart from a fold up stool. It felt very basic and the heater was loud and didn't always come on. I think if a kettle was available, with tea and coffee making and at least a rug on the floor, I would have given a better review.

The young girl & guy who checked us in where great very friendly & knowledge able it was a pleasure staying there 😊

Excellent location, everything interesting is nearby. At the same time, it's not noisy and very peaceful. The room has comfortable beds and good quality linens. Breakfast offers a good selection of dishes. The staff deserves a special high rating – everyone is friendly and ready to offer great advice.

Could be better..we wish that the receiptionist have more knowledge on assisting customer regarding Glasgow activities and transport. Other than that everything better than our London stay..affordable stay but complete..just amenities we need to request

As a solo traveler I got a bed in 8 mixed room, the price was affordable as i need a space just to sleep. The bathroom was clean, the room mates were respectful. The only problem was the common room( the hall ) it was closed most of the times, either for cleaning or for activity from 3rd party , which I accept that and I don’t mind it at all, but some people does. Overall I love it and I’ll do it again

The location is super convenient, close to two train stations. Central Station is less than a 10-minute walk, and Queen Street Station is a bit further, about a 12-minute walk. The subway entrance is just a few steps from the hotel. We booked a family room, and it was nice and quiet, perfect for a good rest. The windows don't open, but there's a note saying the air conditioning can keep fresh air circulating. We didn't have breakfast, so I can't comment on that. My only complaint is the bathroom sink. Whenever we used it, a foul smell would come up from the drain. Also, the water pressure was very low, and you couldn't adjust it – it was like a tiny little showerhead, which made washing your face a real chore. The hand soap dispenser was fixed to the wall and looked quite old; there were obvious stains on the bottle from not being cleaned. I have no idea how often the soap inside is changed; perhaps they just top it off when it looks low, leaving the old soap at the bottom. Despite the bathroom issue, I would still consider booking with this brand again in the future.

A very satisfactory stay. It is convenient to go to the University of Strathclyde and travel.

I had stayed here a couple years back when I had to have emergency surgery at Garnavel hospital and found it to be very comfortable and quiet. We needed to catch an early morning bus to Skye and the bus stops right by the hotel so it was perfect. The restaurant is also very good and there’s a nice little pond to walk around right by the hotel.

Great location. Stayed here before. Staff are friendly but it's really let down in other areas. Our room was filthy. Bed was fresh but the desk was sticky, carpet looked like it hadn't been hoovered in weeks and when I went to plug in my phone beside the bed there was the remains of someone's peperami snack lying on the floor. Bathroom had a brown poo mark on the loo seat (which we cleaned!) And the loo floor was covered in long black hairs. I am platinum blonde and my friend has long dyed red hair... We told reception who offered to comp us breakfast but we had already paid for it so they just took the feedback. We asked for an iron and ironing board, and they were really pitiful appliances. They could do with an upgrade for sure. Oh and during breakfast the coffee machine was fully broken and was being taken apart...

Very clean place room was lovely for the price fresh bed sheets bed was so comfortable beautiful view the staff at the desk are always so helpful and friendly