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The location is absolutely fantastic, right in the city center with many attractions downstairs, all within walking distance. Breakfast was thoughtfully prepared with fresh ingredients and tasted great. The hygiene was also excellent. Very satisfied overall.

The hotel is in a great location, very close to malls and restaurants, which made getting around super convenient. Overall, I had a very nice stay — the staff were friendly and the room was clean. However, the building is quite old, and the pillows and mattress were a bit too hard for my liking. Still, it’s a good option if you want easy access to shops and dining

It was a very pleasant experience staying at Kimpton the Shane. Home keeping was done everyday. Nice toiletries were provided, replaced as requested/required. We were there to visit the city but it also could be a nice spot for staycation as they have a lot of options of room service along with a bar and restaurant attached!

The hotel was very clean. Love the elevator level selection pad. The staff was extremely friendly. It’s easy to retrieve your vehicle from valet even when you’re going to return. Although, I suggest Waymo. Those things are everywhere and the hotel’s location is central to everything to do with the arts. The High Museum, The Fox Theatre, and The Shakespeare Tavern Theatre are must sees while you are there. And don’t forget to get breakfast at the hotel. It’s delicious! Ask for Tyler 😊, she’s amazing.

Nice hotel apartment, across from Civic Center station with underground parking. Very good service from front desk staff. A lovely space with coloring area in the lobby, restaurant are precursor to the apartment: full kitchen, living room, dining area, two tvs, balcony and bedroom, kind of classic Marriott style. But unlike Marriott there were no extra towels, bathrobes, slippers or toiletries beyond soap and shower cap. The restaurant hours on the key are incorrect. The restaurant closes at 930pm although front desk said only the kitchen closes at 945pm. Anyway the mix up led to none of our interactions with the reticent restaurant's staff for room service. The restaurant takes a daily siesta too, though the key says weekends only. The 12 doesn't let Door Dash come to the apartment, only the lobby. However, 12 Staff will deliver if anyone's available; otherwise you have to go to the lobby. All in all, it was a very pleasant stay.

The Service was great everyone was respectful, room was very clean and housekeeping was very nice and quiet and gave us everything we need. The cons of the service we weren’t allowed to eat breakfast unless we paid, certain amenities in the room didn’t work, & we didn’t have a microwave. Overall if you’re doing a short stay about a week 8/10.

Not many people in Atlanta, and not many guests at the hotel either. It's similar to Macau, where all the hotels are connected. Overall, it's pretty standard, but the bathtub in the room is really big and nice!

I recently stayed at the Courtland Grand Hotel during a conference in Atlanta. The hotel is conveniently located in the heart of downtown, with easy access to major venues and public transportation. The lobby is spacious and has a classic charm, and the staff at the front desk were friendly and accommodating during check-in. However, there were a few areas where the experience fell short. The room was clean but felt dated, and the room lights are not enough to light up the room. Housekeeping was inconsistent—some days everything was well-stocked, while on others, they will clean room while you are inside. The elevators also seemed slow, especially during peak hours. Destination fee failed to collect upon check-in. I received a letter on the door of the unit and you cannot enter the room without paying on it. Need to ask for the complimentary bottle water, never been provided upon check-in also the same for the dental kit. Overall, it’s a decent choice if you’re attending an event nearby and looking for a central location, but there’s room for improvement in amenities and room updates.

Super kind staffs nice rooms perfect fitness room You cannot demand more for this price 100% satisfied

We had a very short rest night for our connecting flight out of Atlanta, about 6 hours only, We booked at this hotel because it is close to Lenox station and the area is considered safe in Atlanta. We can walk from the station to the hotel with luggage at night and back to the station in the early morning. The rooml is clean and with full amenity. We usually rent a car when we visit more days in Atlanta. If the hotel could offer free parking for the hotel guests, we will choose this hotel again.