Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Nov 5, 2023
Guest User
It was a very pleasant experience staying at Kimpton the Shane. Home keeping was done everyday. Nice toiletries were provided, replaced as requested/required. We were there to visit the city but it also could be a nice spot for staycation as they have a lot of options of room service along with a bar and restaurant attached!
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Price per night from:JPY 24,052
Posted on Feb 10, 2024
Lorena C
Nice hotel apartment, across from Civic Center station with underground parking. Very good service from front desk staff. A lovely space with coloring area in the lobby, restaurant are precursor to the apartment: full kitchen, living room, dining area, two tvs, balcony and bedroom, kind of classic Marriott style. But unlike Marriott there were no extra towels, bathrobes, slippers or toiletries beyond soap and shower cap.
The restaurant hours on the key are incorrect. The restaurant closes at 930pm although front desk said only the kitchen closes at 945pm. Anyway the mix up led to none of our interactions with the reticent restaurant's staff for room service. The restaurant takes a daily siesta too, though the key says weekends only. The 12 doesn't let Door Dash come to the apartment, only the lobby. However, 12 Staff will deliver if anyone's available; otherwise you have to go to the lobby.
All in all, it was a very pleasant stay.
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Price per night from:JPY 35,909
Posted on Jun 22, 2024
jenwhite
My husband and our son stayed here cause we always have a great stay at hoilday inn all over. I will start with the bad. First off, when we booked this hotel, it stated the breakfast is included while getting checked In. I saw a sign saying that you have to pay for breakfast and it's 9 dollars a plate. 😡so I asked the guy that was checking us in. Why do we have to pay 9 dollars for breakfast he said it's not in my reservation. That was false,. So he said we have to call ihg to inform them of this and I said NO you call cause this is your hotel not mine. Anyways I have never stayed at a hoilday Inn IHG and had to pay for breakfast (NEVER)..The good news is we slept good.. room was clean.
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Price per night from:JPY 13,405
Posted on Sep 16, 2023|King Suite with Sofa Bed
Guest UserThe entrance to get to the front desk if your driving is on the side street, they offer parking but it’s $40 per night (kind of expensive), my first interaction wasn’t pleasant because the guest service representative was very unprofessional, our room was located on the 6th floor facing the aquarium, very clean but really small. They ran out of face towels and it was really hard getting extra toilet paper. Overall, the location is excellent it’s directly across from the aquarium, coke cola world, the breakfast club and so much more. You can walk or ride a scooter to the Mercedes Benz stadium.
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Price per night from:JPY 17,761
Posted on Dec 31, 2025
Beverly Huffington
I recommend this hotel for families. The location was convenient. Attractions like the Aquarium and World of Coca Cola were close. There was also a mall with multiple restaurants and such connected to the hotels so you won’t have to go outside. Definitely check out this hotel!
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Price per night from:JPY 14,954
Posted on Jun 7, 2025
eman
I recently stayed at the Courtland Grand Hotel during a conference in Atlanta. The hotel is conveniently located in the heart of downtown, with easy access to major venues and public transportation. The lobby is spacious and has a classic charm, and the staff at the front desk were friendly and accommodating during check-in.
However, there were a few areas where the experience fell short. The room was clean but felt dated, and the room lights are not enough to light up the room. Housekeeping was inconsistent—some days everything was well-stocked, while on others, they will clean room while you are inside. The elevators also seemed slow, especially during peak hours.
Destination fee failed to collect upon check-in. I received a letter on the door of the unit and you cannot enter the room without paying on it.
Need to ask for the complimentary bottle water, never been provided upon check-in also the same for the dental kit.
Overall, it’s a decent choice if you’re attending an event nearby and looking for a central location, but there’s room for improvement in amenities and room updates.
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Price per night from:JPY 14,325
Posted on Apr 19, 2024|Deluxe Room, 2 Queen Beds, City View (Reverb Two Queens Accessible Room, Hi)
little ACG
The hotel is a little off the beaten track, and many places around it are undeveloped. There are basically no restaurants around. It's relatively close to the aquarium and Coca-Cola, and you can get there in about 10 minutes by Uber. It takes 20 minutes to walk. But it's cost-effective and the room is quite big.
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Price per night from:JPY 32,594
Posted on Apr 22, 2026
Guest User
Alex was the best! We left our car light on, he called the room phone 2x, the phone rang, but i could not hear him and he could not hear me. Think the phone is actually broken! So Alex, knocked on my door! He even, made sure that we got to our car safely since this was around 1am. So thankful for him! If not for him, our car would have not started. Thank you Alex!!!
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Price per night from:JPY 14,881
Posted on Apr 4, 2026
erikeric
The room was spotless and well-maintained, with all the amenities. It was quiet and comfortable, and the staff were incredibly friendly and attentive. Overall, I had a fantastic experience and would definitely choose to stay here again. Highly recommended!
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Price per night from:JPY 13,526
Posted on Apr 22, 2025
seanwang
The room is clean, close to the airport, the breakfast is very poor, the facilities are OK, it is an Indian hotel, the service is basically the same as in the United States, the quality is worth the price
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Price per night from:JPY 9,897