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The experience is great, The service is top notch. It is a very nice building with a great location for walking around Charleston.

The hotel is a quaint place in the heart of historic downtown Charleston. Wonderful breakfast! However, we forgot a bottle of wine we had purchased in the room and they failed to inform us even though we didn’t get our car from valet for several hours after checkout AND they identified us as the people that checked out when we picked it up. Sure, it was our fault that we forgot it but I expected a higher level of service from this hotel.

I strongly recommend this hotel in Charleston. Very comfortable and friendly. Excellent location. Good value for money, although the valet car parking service at $40 / day was steep (there are other parking facilities available nearby for less). I would return to stay at Planters each time I go to Charleston

This hotel was lovely! We had a small issue with breakfast, as it really is limited. But customer service and everything else was wonderful!

The hotel lobby and garden are very beautiful, with free ice water all day, and the summer is really comfortable. The pool is open until 10 o'clock in the evening. It is a bit small. It feels like playing with water and sunbathing. The conditions are very good, with towels. Booked a twin room suitable for three people's room type and price, but the room is smaller than the imagination, can not sleep three people, had to pay for the room at the front desk. The location is very good and the shopping around the restaurant is very convenient. Parking, 39 dollars a day, valet parking.

When we arrived at the hotel and checked in. We enquired about the breakfast which was included in the booking. We were suprised to find out that there wasn't actually a breakfast. You got this card, and every morning you could pick out one item out of their ”supermarket”. The ”supermarket” was basically a minifridge and freezer, and a couple of shelves. Here you could find little cups of icecream, frozen minipizza, water, cola, and things like crisps and m&m's. This is hardly a breakfast. And you could only take one item, not even a drink and a snack. We said that this was not what we expected when we made the booking with breakfast included. The receptionist didn't even apologize just stated that the information on the website was old from 2021 and that they hadn't gotten around to changing it. We decided on this hotel because the breakfast was included. It was a pretty expensive booking. With over 400 dollars per night you would expect at least and nice breakfast or apologies and compensation. At the end we just took a bottle of water in the morning and had breakfast elsewhere.

Friendly, helpful staff. Enjoyed our stay. Walkable to downtown.

I stayed at the hotel for three days to attend a conference. My first impression was that the room was spacious enough for a solo stay, equipped with a coffee pot, though the refrigerator was empty. However, complimentary drinking water was available at the front desk, and a microwave was also accessible. The bathroom fan made a friction noise when operating, so I chose not to use it. Additionally, it was a self-circulating system rather than being connected to an exhaust line, which I found somewhat unexpected.