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This hotel left me with very mixed feelings. On one hand, the food was amazing, the staff polite, and the spa area good. But on the other hand, there were downsides: 1) The hotel is located away from the main skiing area. If there's not much snow and no ski-in access to the main slopes, they recommend taking a taxi, as there's no shuttle service. You can forget about ski-in/ski-out. 2) Although the spa area is well-designed, for some reason the jacuzzi wasn't working, and the water was cold. 3) The equipment rental and ski center in general. Firstly, they couldn't answer questions about what was operational and what wasn't. Secondly, the prices absolutely did not match the quality. Renting a helmet cost half the price of a full ski set – I've never encountered such pricing before. And of course, the prices in the main skiing area are better, even if the equipment isn't as good. My summary is this: if your main goal is skiing, and there happens to be a problem with snow, this hotel definitely doesn't justify its cost. If your goal is relaxation and the mountains in general, then I think it's an excellent option, especially if the spa area gets repaired.

I always choose this hotel when I come to Bursa. The price is a lot more expensive this year, but the service is good. I will continue to choose this hotel.