Toronto Hotels with Pools

Requested the newly renovated room instead of non renovated. The hotel staff was very kind and friendly to let us check in at 1.30pm as our rooms was ready. Eventhough we didnt get the connecting room as we requested but we were happy enough to let us an early check in.

The room is spacious. Location is good, within walking distance to Eaton Centre, only 8 mins walk. You can also walk to the attractions at downtown like CN tower, City Hall, Rogers Centre….There are a lot of restaurants around, Japanese, Korean, western …. You can even find bubble tea shop within 3 mins walk. The hotel service is good, the waiters remember the drink I preferred on my second & the following days of breakfast already. They are caring.

Room is big, clean and has a nice view. Great swimming experience and sauna, there’s a gym too. The room is near the elevator as I requested  and the receptionist is very accommodating. Bring your own slippers specially if you are planning to use the swimming pool.

Got so lucky to have this room which was perfect to spend time to catch up with my friends! Suite room was amazing and the cleaner was the most professional one we have ever met! The location is just right in front of the Harbour and likely 5 mins from Union station! We definitely stay again

Fantastic stay so close to downtown the pathway and great location overall. I checked in around 4pm and the staff were incredibly welcoming and offered free toiletries and a room upgrade on arrival to enhance my stay. I had breakfast included which was in the main dining hall at reception which was 10/10 the options were amazing and the vibe was very nice and friendly. The room itself was insane - incredible views day and night massive room area per sq m and a perfect tv with YouTube Apple TV all the streaming services etc would’ve been tempted to stay in if it was so close to everything downtown. I visited during FIFA World Cup and pride weekend and it was great to see the hype enforcing good security checking guests coming in and out of entrances and lifts I felt very safe here. Would recommend and stay here again! Thank you to the staff

The location and hotel itself is great . However , Very disappointing experience at Fairmont Royal York. I booked a Luxury Double Room for Four and informed the hotel in advance that we would arrive late. The hotel explicitly confirmed in writing: “your room will be held for your arrival.” We arrived around 11 PM after a long international journey, only to be told the hotel was oversold and our reserved room was unavailable. We were downgraded to a Standard Double Room. The replacement room had a strong paint odor and a visibly peeling bathroom ceiling. When we raised our concerns, we were told the hotel was sold out and could not change the room. This is not about expecting an upgrade. It is about a confirmed reservation not being honored. Extremely disappointing.

The service, amenities, and dining all meet a certain standard. It only takes about 25 minutes to drive from the airport to the hotel, yet the hotel is located in the city center. I stayed in room 408 and initially thought it might be noisy being on a lower floor, but it turned out to be quite good. A special shout-out goes to Ms. Monira from housekeeping; whenever I returned, she had already quietly tidied and cleaned the room perfectly. What's even more impressive is that she would arrange my belongings according to my habits, which is incredibly thoughtful and personalized. She is a very responsible and meticulous employee. I will definitely choose Holiday Inn Toronto Downtown Centre by IHG again next time I visit my daughter in Toronto.

Every time I came back to the hotel, the room was kept so neat and tidy. The staff were very friendly, and the airport shuttle service was super convenient.

The parking, although costing, could not have been more convenient. The location was also outstanding, being so close to the CN-Tower and many restaurants. The unit was great and I'm so glad i requested an upper floor with a balcony as the weather was nice and we sat out there many times, day and night. So nice having two bathrooms and the extra bedroom for extra space. Very well appointed as well. I left to go to the hockey game and realized I had left my key in the room and I was freaked as I didn't know how I'd get back in, as the rental company is not onsite. I got in touch with them and they reminded me that it must be unlocked as the key is need to lock the door from the exterior. Stupid me didn't remember that so disaster averted, although the unit was unlocked. The concierge did go up to make sure it was indeed unlocked and untouched to their eyes. Overall, would love to come back and stay there again, totally satisfied. Thanks again for your assistance with the key debacle..MSP

This is my first time staying here and it may be my last time. Both the restaurant & maintenance staff were patient, polite, and thoughtful. One of the shuttle drivers was very detail-oriented and made sure to meet guests’ needs, which I greatly appreciate, but another driver was repeatedly late and had an awful, unprofessional attitude. Upon check-in, a deposit is required and while that per se isn’t a problem, the credit card terminal/machine was very difficult to navigate. It ended up blocking my credit card from being used anywhere which is a nightmare for any traveler especially as a lot of places I go to are cashless venues. The ‘do not disturb’ door sign keeps falling off the knob/handle every single time I open and close the door, which caused inconvenience repeatedly (not a one-off issue). I wish they would modernize the air conditioning system. The one in my room was not working at first, no heating in winter is intolerable, I had to get the thermostat replaced which again caused more inconvenience for me. Overall room cleanliness was fine except a few colored specks on one of the bath towels. The room curtains as well as the shower temperature were confusing to adjust. The HVAC noises were quite disruptive too. I just feel like there were so many problems that had to be solved and friction to endure before I could even find any enjoyment in my stay. I know this isn’t a 5-star luxury hotel but even with that in mind, it sure did find lots of ways to disappoint me.