"Wonderful Stay with Truly Thoughtful Service We had a wonderful stay at The Ritz-Carlton, Toronto. Everything about our experience was excellent, from the spacious and comfortable room to the attentive and professional service throughout our stay. One detail we especially appreciated was that one of the two toilets in our room was equipped with a bidet-style washlet. This is still relatively uncommon in North American hotels, and as Japanese guests, we found it particularly convenient and thoughtful. What impressed us most, however, was the warmth of the housekeeping service. Our housekeeping attendant left us a handwritten note thanking us for choosing The Ritz-Carlton and wishing us a pleasant stay. It was a simple gesture, but it felt genuinely personal and made us feel very welcome. I have included a photo of the note because it perfectly captures the thoughtful hospitality we experienced. The Ritz-Carlton, Toronto combines excellent facilities and comfort with sincere, personal service. We thoroughly enjoyed our stay and would be very happy to return the next time we visit Toronto. Highly recommended."
"The hotel's century-old history is truly impressive, and the service from the front desk and doormen was incredibly warm and welcoming. The room facilities felt very luxurious and definitely met five-star standards. This will be my first choice for my next visit to Toronto, and the value for money exceeded all expectations!"
"The hotel was swanky, and we loved our stay. The view from the pool was fantastic. The restaurant on site had an incredible service, and the service was great."
"The location of the hotel is very good, not far from the St. Lawrence market, we often go there to buy food, the subway station and the train station are nearby. The hotel lobby is luxuriously decorated and very local. The staff was very kind. I saw me with my child and asked me if I needed two beds. I found that there was no room with two beds. I upgraded a suite. Although it was on the second floor, it was already very good. I also recommended me to see the annual Caribbean Carnival cruise. The room was very clean and the carpet was a bit smelly. The cleaning staff was very careful. She saw that the mineral water was not enough and would give a lot of sticks. Then she saw that there was no toothpaste and supplemented it. It was not provided with toothpaste and toothbrushes. The service staff in the restaurant was also very kind. Xu exempted the child's breakfast fee and sent me bread and coffee. I said that I could drink water. He still wanted to send me. This hotel is really generous. The hotel has a history of more than 100 years, and there are still some photos of the hotel for more than 190 years. If you need to improve, it is safer to change the elevator to need to swipe the card to enter, and then the air conditioning in the room is improved, and the sound is a bit loud now."