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"✨ La Sinfonia Citadel — 4-Star Hotel, 7-Star Service! ✨ What an amazing experience! From the moment we arrived, the service was exceptional. The front desk team was warm, attentive, and genuinely thoughtful. We truly felt well taken care of throughout our stay. ❤️ Their “buffet breakfast” deserves a special mention 😂 It’s a buffet that is not really a buffet at all! 🤣 You simply choose from the menu, and everything is served to you at the table. No queuing, no getting up to get your food — just sit back, relax, and enjoy your breakfast. Such a thoughtful concept! A special thank you to the wonderful team who made our stay even more memorable: 🤍 Nghia Hoang — Table Service Very helpful and provided excellent service throughout our breakfast. 🤍 Linh — Table Service So thoughtful and attentive to every little detail. Thank you for taking such good care of us. 🤍 Dao Anh — Coffee Maker The Vietnamese coffee was super nice! ☕️ Thank you for making such a delicious cup of coffee for us. 🤍 Thanh Molly — Morning Front Desk Such a lovely smile and such a warm presence every morning. 😊 🤍 Thuan — Night Front Desk Thank you for recommending such a wonderful restaurant to us! You were incredibly kind and helpful. The welcome drinks were also so unique and delicious, and the little snacks had such a lovely local touch. They even gave us dining vouchers and spa discount coupons, which was such a lovely surprise. Our room was clean and beautifully designed in a charming French vintage style. We also loved the thoughtful touch of having local oranges provided in the room. 🍊 But what touched us the most was the thoughtful souvenir they gave us — a handmade craft made by children with disabilities. It wasn’t about the value of the gift, but the meaning behind it. Such a heartwarming gesture. ❤️ I honestly, honestly LOVE this hotel! La Sinfonia Citadel — 4-star hotel, but definitely 7-star service! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️ 10/10 recommendation! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Thank you to the entire team for making our stay so special. We would absolutely love to come back again! ❤️"

"Good option for a short business trip. Early check-in was available at the front desk for ~US$19, although it couldn't be arranged over the phone. The room turned out to have no window and faced the lobby, which was a bit unexpected. It was fine for a short stay though. The bed was comfortable and sleep quality was good. Facilities are decent for a 4-star hotel, but the room could be cleaner and brighter. There was a slight damp smell when entering and a minor bathroom odor at night. Breakfast was simple but tasty, and the location worked well. No convenience store nearby (about a 10-minute walk), but being only around 30 minutes from the airport is a big plus."

"The hotel room was so comfy that we forgot to takes photos of the room. It has a balcony as well as a inner garden.. the staff and hoteliers are friendly and helpful. They helped with the luggages as well as the doors making you feel welcomed .. Although there were quite a queue during our check in day, the staffs manage to check us in quickly and helped with the luggages to our room.. Hooray to the male staff with specs on 19 Aug that helped with our luggages when we arrived.. We celebrated our birthday in the hotel and they provided a delicious mango cake upon request.. We are happy with the stay and would definitely recommend others to stay in Rey Hotel Hanoi if they ever visiting Hanoi.."

"🌿【Hanoi · Le Jardin Hotel | French Serenity Hidden in the Old Quarter's Heartbeat】 After getting lost three times in Hanoi's bustling 36 Streets, I pushed open the wooden door of Le Jardin Hotel, adorned with vines and a brass plaque – it was like instantly switching channels. The city noise faded, and the air carried the scent of basil and coffee, along with a gentle old saxophone tune... ✨ It's not just a 'hotel,' but more like an old friend who understands you: ▫️ **Superb Location**: A 3-minute walk to Hoan Kiem Lake, 5 minutes to Dong Xuan Market, yet cleverly tucked away from the main street's clamor. It boasts a tranquil alley paved with blue bricks and covered in bougainvillea. ▫️ **Design is Flowing Poetry**: Franco-Vietnamese aesthetics – yellow walls + louvered shutters + teak floors. Lemon trees bear fruit in the courtyard, a copy of 'Hanoi's Four Seasons' rests by a rattan chair, the pool reflects palm silhouettes, and even the elevator lobby features hand-painted old Hanoi postcards. ▫️ **Rooms are Gentle Sanctuaries**: The 'Jardin Suite' comes with an oversized bathtub + handmade Hanoi aromatherapy. The night light is set to a warm amber, and in the morning, I was gently awakened by church bells outside the window and the Vietnamese calls of flower vendors. ▫️ **Details Speak Volumes**: The welcome amenity included iced lime-mint water + a sample pack of local coffee beans. Our butler, Tuan, remembered I loved drip coffee and discreetly placed brewing equipment in the room on the third day. Upon check-out, a small handmade lacquer box was presented, containing a pack of Son La province tea and a handwritten blessing card."

"The staff here are examplary. I was allowed an early check in and the receptionist gave me a warm greeting. Foyer is in a cool artdeco style . Breakfast was ok with quite a selection of food and drinks . WiFi and A/c (very quiet) worked well. Big TV but only news channels. My room unfortunately was very compact and felt claustrophobic.with no windows and a king size bed that took over the room. Design / layout meant the tea, coffee mini bar could only be accessed by literally squeezing along the bottom of the bed (about 6inches width) and edging sideways. Toilet ,sink shower area were small but door opened into the shower room which meant squeezing around it to get to the toilet ! . I couldn't understand why it was fitted to open that way. No rack or hooks for towels , so I parked them on the top of the toilet until I need them . Shower was..nice and hot . Outlets for charging phone etc didn't have a bedside table . I managed by propping my backpack under the socket. Another feature that could easily be improved. Access to the hotel is down an alleyway. Grab drops you on the main street opposite the alley jfyi. Location is in the French quarter and close to Hoam Kiem lake, so there were some decent restaurants etc Don't think I'd return . Just felt too claustrophobic in that room , but i was travelling solo , so I don't know about bigger , family rooms."

"We weren’t able to arrive until 1am and the receptionist was very accommodating and was able to provide late check out so we could get a good sleep will definitely be back"

"Booked this room because we need to bath before we get into the overnight sleeper bus to Sapa. We booked the one with cheapest price (underground). But the room and toilet is surprisingly very clean. Value for money, walking distance to the HK Busline office. The only downside is the ceiling of the bathroom is quite low so you might need to squat in the bathtub to shower if you’re above 165cm 😂"

"I booked the room at around 11 AM on the day of check-in and checked in at approximately 2:30 PM that afternoon. On the booking page, the room type I selected clearly stated it included a ”bathtub,” and I also added a note requesting a non-smoking room, preferably on a higher floor. Upon arrival, the front desk told me that because I ”booked too late,” the original room with a bathtub was no longer available, so they were going to ”upgrade me to a suite.” However, the room type I initially booked already had a bathtub, so I didn't quite understand what this so-called upgrade actually meant. Finally, they led me to the 7th floor of an adjoining building, but the elevator only went up to the 6th floor, so I had to walk up the stairs myself. The room's layout, decor, and overall condition were completely different from the photos on the booking page, and it didn't resemble what one would typically consider a suite. The room was noticeably older, with poor wall and floor conditions, and a musty smell. The overall impression was that it was part of an older, separate accommodation building. I immediately went back downstairs after dropping off my luggage to report the issue, clearly explaining to the front desk that this room was completely different from the photos I saw when booking and asked if I could change rooms after I finished eating. About an hour later, when I returned, the hotel finally arranged for me to stay in another room on the 6th floor. This one finally had a bathtub, a window, and its decor matched the photos on the booking page. Although the hotel eventually handled the situation and changed my room, it made me even more confused: since there was ultimately a room available that met my original booking conditions, why was I initially assigned to a completely different, old, and musty room in another building? Additionally, the hotel is located in a very small alley, not on the main road, making it somewhat difficult to find for first-time visitors. The so-called high floor didn't make much of a difference either, as the entire building only has about 7 floors, and the view from the window was mainly of adjacent buildings, with no particular scenery. The price of this hotel was indeed very cheap, only about NT$800-900 per night, but the entire check-in process made me feel quite uncomfortable. Although the issue was eventually resolved, I believe this problem shouldn't have occurred in the first place, especially since the room type I booked clearly indicated it included a bathtub. Considering the overall accommodation prices in Vietnam, if I could choose again, I would rather spend an additional NT$500 to stay at a hotel with a more stable environment and better management. Therefore, I personally would not recommend this accommodation."

"The hotel boasts a swimming pool and a gym on the 6th floor, perfect for a workout. Every room features large windows and a small open-air balcony where you can slide open the glass doors and enjoy the view. Breakfast is also plentiful, with Vietnamese pho being an excellent choice."

"I had a truly wonderful trip! I stayed here for two nights. The first day, as soon as I got out of the car, the bellhop was already at the door to take my luggage, which really surprised me. Gradually, I got used to him opening the door for me every time I left. Sometimes we'd chat, and while waiting for a taxi, he'd ask about my plans for the day. Even though neither of us spoke perfect English, I found this level of service quite rare and impressive. If you book a bigger hotel, you might not get this personal attention, and if you book a smaller one, you might not have this experience at all. This place was just right. Every staff member greeted me with a smile, and the entire hotel smelled lovely. The location is excellent. You can see Hoan Kiem Lake from the front desk. Every evening during my two-day stay, I'd walk around Hoan Kiem Lake from the hotel. Sometimes I'd wander down a side street, but I always found my way back. Downstairs, there's Gong Cha and Mixue Ice Cream, and a bit further on, a Uniqlo and a 7-Eleven, about 200 meters away, which is very convenient. It's also close to Pizza 4P's. However, if you're looking for cheaper pho and similar dishes, you'll need to venture down some side streets, as it's normal for prices to be a bit higher in this central area near the city government. On the second morning, I walked to Train Street, which was about a 15-minute stroll, and it was a pleasant walk. The room had a Lingnan style, with a strong Southeast Asian flair. They provided a fruit plate, tea bags, coffee powder, and two small bottles of water. The front desk lady was especially charming and could speak a little bit of Chinese. On my last day, when I was leaving for the airport, the bellhop even helped me check the taxi fare to make sure I wasn't overcharged, which was incredibly thoughtful. They also gave me a beautiful little wind chime as a souvenir – very memorable! I was still happily reminiscing about my stay while on the Grab ride to the airport."