Hue Hotels with balcony

The hotel is not in the city centre, but that's why we choose it ..... for the tranquility and the quite environment. The establishment is impeccable, we pay around HK$8xx, and have to admit this is very good value (even considering not much facilities). The restaurant team are awesome, very attentive, eagar to assist in a warm and welcoming manner. We went for breadfast daily, and from the second day, they remember our breakfast drink! The spa, much room for improvement...... considering the price, really would not expect ”smelly” bath robe (the price is around 2 to 3 times the price one pay at a spa parlour locally). During my stay, the hotel is under a planned renovation construction (we were told) - work is going on even over the weekends, that was very unfortunate. Especially we are looking for a quite hotel! I really think they should state at the booking portal and let people know! The most disappointing part is, the reception team were recommending car service to us (for our return trip to Danang). The original price quote was US$92. We booked. On the departure day, we were asked to pay, the bill was shown in VND (local currency) and I noticed there are service charge and tax applied. So I ask if the US$92 included the service charge and tax. The reception gentleman was slight agitated and say something like ”every body knows service charge and tax are applied to bills in Vietnam”. We were then checking the bill and tried to figure out if the US$92 were inclusive of the service charge and tax. While we were doing that, the reception gentleman told us, yes, the US$92 were already including the the service charge and tax. We were a bit itimidated then, and not wanting to further ruin our holiday mood, so we paid and leave. The car trip was very pleasant and the driver was very polite and attentive. When we are home, we check the bill again, and find out, we paid around US$112 for the trip. (ie, the originally quote price US$92 is not inclusive of service and tax. More so, the reception gentleman that explained the price to us, was either uncompetent or dishonest!

Was very happy with this hotel it exceeded all my expectations. From the moment I booked they got in touch to offer any assistance and communication was always quick and helpful .    On arrival , check in was smooth and quick , our bags were taken straight up to our room and then we were escorted by one of the receptionists to show us the room and how things worked .     All the staff were very friendly and helpful particularly the lovely ladies on reception who gave us a map and explained options to tour the sights , no hard sell just honest and helpful . They always said hello and greeted us nicely whenever we returned . They would jump up and press the lift button when they saw us approaching the front door so we didn’t have to wait for the lift .     Breakfast was good , again very helpful and polite staff they were quick and efficient. Housekeeping was also vey good and they kept the whole place clean and tidy .    Would definitely recommend this hotel and would happily stay there again.     Thank you for a wonderful stay !

Perfect vacation spot, away from the city. Takes about 10 min grab ride to the city and attractions. They upgraded us from a one bedroom villa to a two bedroom villa. Rooms r comfortable and clean. It has induction cooker, fridge and freezer, microwave, but no utensils provided (I believe you can ask for them). The private onsen in the apartment is clean and hot spring water is less warm than the public onsen. Would recommend visitors to go for both the public and private onsen to get the full experience. The public onsen (ie. They call it ”luxury onsen”) includes both indoor and outdoor hot spring pools, saunas and a cold bath... Similar to those in Japanese onsen (and even cleaner). Breakfast has a wide variety of choices, both Western and Asian. We took a full board plan (breakfast, lunch dinner) on our 3rd night. To be honest, we think that half board (breakfast and dinner only) is sufficient as the lunch and dinner menu at the Sasa café is the same. The landscape of the resort is pretty and many places to relax and enjoy the scenery. The only feedback I have is that there are ants indoors, in the room and on the cafe tables (unavoidable due to environment where the resort is located). The path leading to the apartment entrance has rocks, so be careful with your luggage. Lastly, service was excellent.

This is my second time choosing Banyan Tree Lang Co, and once again, it confirmed it was the right decision. The service is impeccably organized: the personal butler is always reachable, responds promptly via messenger, and occasionally delights with small surprises. Very convenient. My stay coincided with Easter, and I was pleasantly surprised that they baked an excellent kulich (Easter bread) for the holiday. It's a small detail, but it leaves a lasting impression. The transfer was flawlessly arranged — an Audi Q8 arrived, and we traveled in complete comfort. The landscapes here are fantastic: a sea breeze, coastal rocks, lush greenery all around — a complete escape from the hustle and bustle. The villa is in good condition, everything works, and the bed is comfortable. Breakfasts are top-notch, with a rich and varied selection. I especially want to highlight the spa — I visited on a complimentary offer and was extremely pleased with the quality of the treatments and the ambiance. The sea is clean and pleasant for swimming. This is truly a place where you can recharge and relax without unnecessary fuss. In my opinion, the value for money is exceptional — this level of service and nature fully justifies every penny. I highly recommend it.

I stayed for 4 nights. The hotel is very good, and I can recommend it, but there are issues with the cleaning: 1) Broken vacuum cleaners that spread more dust than they pick up. 2) The cleaning staff bang vacuum cleaners against walls and glass. 3) Managers checking rooms after cleaning repeatedly slam doors, even though they can be closed silently. From inside the room, you can lower the door handle, and from the outside, you can tap your card. Alternatively, they could leave the door ajar if they're going in and out for checks. Take those old, broken vacuum cleaners away from the cleaning staff! I've seen negative reviews mentioning dusty rooms. That's because the cleaning staff are simultaneously vacuuming with broken machines and scattering dust from them all over the room and corridor. On the 20th floor, a vacuum cleaner had a broken lid latch. They've nailed it shut and secured the lid with an elastic band. When they lift the vacuum to move it, dust spills out because it's not in a bag, but just loose inside the vacuum. The vacuum cleaners themselves are also all dirty. After the cleaning staff saw me photographing the vacuum cleaner, a young man brought another, non-broken vacuum and thoroughly vacuumed in front of me, including the seams. Before that, the female cleaner was vacuuming poorly, as if she didn't know how to use a vacuum – when you move the vacuum wand, the brush should be parallel to the floor, not at an angle. However, both the female and male staff don't control the vacuum nozzle and hit it against walls and glass. I heard these loud banging noises every day for hours in the morning when the cleaning staff were cleaning on other floors above or below. And they start cleaning at 8-9 AM. Some guests might still be sleeping. Behind the nightstand between the bed and the bathroom in my room (2004), there were candy wrappers and a lot of dust. I had to move the nightstand myself and ask for it to be vacuumed. In principle, it could be vacuumed without moving it, just by removing the large attachment, but the nightstand itself was very dusty on the back because it hadn't been cleaned in a long time. Meanwhile, the other nightstand wasn't as dusty. Other corners were dusty because the cleaners either don't vacuum or don't remove the large attachment, which makes it impossible to vacuum corners. I also found someone else's reading glasses with red and blue frames under the bed. The cleaning staff should thoroughly check the room to ensure guests haven't left anything behind. Surely the person was looking for their glasses. Overall, the room itself was very clean; the only issues with the cleaning staff were regarding vacuum usage and dusting in the corners.

The hotel owner's practical approach and business acumen have allowed her to strike the perfect balance between the amenities tourists desire and the price they're willing to pay. She ensures the room and hotel are impeccably clean, with regular housekeeping, fresh linens, and delicious breakfasts. The hotel is conveniently located close to major attractions and shopping areas. The owner is attentive to guests' requests and always finds solutions to any issues that arise. It's safe to say that the hotel owner is an exemplary modern Vietnamese woman. Choosing this hotel guarantees a pleasant stay in Hue.

A wonderful resort away from the hustle and bustle. Superb service, delicious breakfast, good food at the à la carte restaurant. The sea is like an ocean, with huge waves and a beautiful, clean beach! Lovely, smiling staff and excellent service. The large swimming pool, however, is in a terrible state! Peeling tiles, mold on the edges, and some parts of the edges are completely missing tiles, probably for a long time now. There's dirt floating in the pool. My child swam underwater once and refused to swim again. Please, fix the pool! Please renew your pool, you need to close it, clean and renew it properly, and then open it to the public. Everything else is perfect. Thanks for the free bicycles!

This feels like a family-run guesthouse, almost like a converted home, and it's very close to the train station. It was a strange coincidence – when I took a taxi from Hue train station to the hotel, the driver, who spoke excellent English, gave me a tour of the sights along the way. Three days later, when I hailed a taxi to go to the Hue office to leave town, it was the same driver! For my first meal after checking in, I went to a beef hotpot place inside the Imperial City. It didn't have any reviews on popular apps like Dianping or Xiaohongshu, but it was the most satisfying meal I've had in Vietnam so far – very similar to what you'd find back home, and reasonably priced too. The next day, I explored the Imperial City and tried salt coffee. All the local Vietnamese coffee is just too sweet for my taste. On my third day, when I was leaving, I realized I'd left behind a white top. I had planned to wear it on the sleeping bus, but completely forgot to pack it when I checked out.

It a nice location for taking a stroll and eatery. Hotel has a great breakfast menu and staffs were exceptional friendly. The room is big but the lightning was a bit dim. Overall, it a nice hotel to stay.

We booked rooms for 1 night only, but faced multiple problems. 1. They rent bikes till midnight only! But nobody told us that information. And the next day in the early morning (7.40 am) I got a message from a reception with ”if you keep bikes now we are going to charge you for one more day”. Day before I asked at reception ”should we bring bikes back before chekout” and answer was OK! So remember that you have to bring it till midnight, if you rent for 1 day only. Otherwise they tell you that you rent for more than 1 day! And probably no one is going to say you this information before. 2. I paid all the prices online, but at checkout they asked me to pay by cash... So actually it was kinda annoying, cause we waited for a taxi, but i had to explain that I already paid online. 3. So there were few little mistakes/misunderstandings. For example my friends ordered breakfast while check-in, but tomorrow morning stuff said ”you didn't order breakfast” and stuff like that. Small problems, but it was a lot of them But my room was nice, clean and with a perfect view. The area is quiet and calm, but not much food around, you have to drive/walk for it.