Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Oct 1, 2025
Guest User
The hotel is not in the city centre, but that's why we choose it ..... for the tranquility and the quite environment.
The establishment is impeccable, we pay around HK$8xx, and have to admit this is very good value (even considering not much facilities).
The restaurant team are awesome, very attentive, eagar to assist in a warm and welcoming manner. We went for breadfast daily, and from the second day, they remember our breakfast drink!
The spa, much room for improvement...... considering the price, really would not expect ”smelly” bath robe (the price is around 2 to 3 times the price one pay at a spa parlour locally).
During my stay, the hotel is under a planned renovation construction (we were told) - work is going on even over the weekends, that was very unfortunate. Especially we are looking for a quite hotel! I really think they should state at the booking portal and let people know!
The most disappointing part is, the reception team were recommending car service to us (for our return trip to Danang). The original price quote was US$92. We booked.
On the departure day, we were asked to pay, the bill was shown in VND (local currency) and I noticed there are service charge and tax applied. So I ask if the US$92 included the service charge and tax. The reception gentleman was slight agitated and say something like ”every body knows service charge and tax are applied to bills in Vietnam”.
We were then checking the bill and tried to figure out if the US$92 were inclusive of the service charge and tax. While we were doing that, the reception gentleman told us, yes, the US$92 were already including the the service charge and tax. We were a bit itimidated then, and not wanting to further ruin our holiday mood, so we paid and leave.
The car trip was very pleasant and the driver was very polite and attentive.
When we are home, we check the bill again, and find out, we paid around US$112 for the trip. (ie, the originally quote price US$92 is not inclusive of service and tax. More so, the reception gentleman that explained the price to us, was either uncompetent or dishonest!
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Price per night from:DKK 716
Posted on Dec 5, 2025|The Scarlett Suite
thiha29
⭐️⭐️⭐️⭐️⭐️ Exceptional Stay with Outstanding Hospitality ⭐️⭐️⭐️⭐️⭐️
My stay at Scarlett Boutique Hotel, Hue was absolutely wonderful and truly exceeded all expectations. From the moment I arrived, I was warmly welcomed by the incredibly friendly, professional, and attentive staff, who made me feel at home immediately.
The accommodation was spotless, elegant, and very comfortable. The room was beautifully designed with great attention to detail, offering a peaceful and relaxing atmosphere after a long day of sightseeing. Everything was well-maintained, and the bed was extremely comfortable.
What truly sets this hotel apart is the exceptional service and genuine hospitality. The staff went above and beyond to assist with transportation arrangements, local recommendations, and every request I had — always with a smile and sincere kindness. Their helpfulness made my trip in Hue smooth, stress-free, and truly memorable.
If you are looking for a hotel with excellent accommodation, outstanding service, and truly warm-hearted staff, I highly recommend Scarlett Boutique Hotel. I will definitely choose this hotel again when I return to Hue.
With heartfelt thanks to the entire team, and special recognition to Ryan and Linda, for their outstanding hospitality and for delivering such an exceptional and memorable stay.
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Price per night from:DKK 175
Posted on Jan 14, 2026|Lagoon View Deluxe
JenPI was treated like royalty from the moment I arrived for my 4 night stay. Requested a much earlier check in with no problem & no extra cost. Was offered a free upgrade to an incredible much larger apartment with a balcony overlooking the lagoon. Very comfortable bed & pillows.
The housekeeping staff cleaned every day & left fresh water & fruit. The breakfast selection is huge with an 'egg station' to have your eggs cooked just how you like. I ordered dinner to my room in the evening & the food & service was impeccable. The free Yoga & Tai Chi Classes are an extra bonus & I got the chance to kayak on the Lagoon for 2 hours which is also free. If I needed help with anything I just had to message & was replied to immediately. I also requested a later check out & that was done with no problem. The staff here are absolutely wonderful, if only all hotel staff were like this!
The only flaw at the Resort is the Bird Room. I didn't know birds would be in cages & unable to fly properly. This was upsetting & I can imagine may put some people off from booking. It doesn't make sense to cage birds when you are surrounded by them at the Resort. Apart from that aspect I have thoroughly enjoyed my stay & thank everyone who made it such a memorable experience.
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Price per night from:DKK 444
Posted on May 17, 2026
Foodie_hedonistWe decided to book our last night in Hue at this hotel after accidentally passing by it. The exterior part looks much nicer than the interior, as we found out after checking in. We thought that this hotel is very new because of its exterior, but acctually it is not. The location is very convinient, close to the main area with a lot of restaurants and nightlife options. We booked a ”deluxe suite”, which was a bit more expensive, primarily because of the windows. Pay attention that the cheapest categories of the rooms DO NOT have windows, which might be dissapointing for some guests. I suggest to pay a bit more for having a room with a window. Our ”suite” was rather small and very basic. The pictures are quite realistic, so you can trust them. The rooms in the front face a constraction site, so you might hear some noise. The TV and the AC worked propely. There is NO pool in this hotel and the staff consists of receptionists only (NO concierge or bellboy service). The girls are friendly and supportive, they allowed us to check out a bit later, as we had our train in the afternoon. The lobby serves also as a breakfast place, there is no designated area for having a breakfast. In our booking the breakfast was included. It is rather basic and is more suitable for local tourists' taste, but western guests won't stay hungry. We particularly liked banana pancakes and their version of pork dimsums. Furits, soup and egg dishes are also available.
All in all, this is a very good and affordable option for a short stay in Hue.
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Price per night from:DKK 190
Posted on Oct 12, 2025|Beach Pool Villa
Guest UserHaving stayed at a Banyan Tree resort in the past, I had high expectations of this resort and I have to say, it did not disappoint me in one bit. Firstly, I have to mention the exceptional service. There is not a single thing the staff are not prepared to do in order to make your stay as comfortable as possible. Being a Muslim traveller, we had some concerns regarding the halal aspect of the menu. But I'm glad to say that the chefs understood the requirements and accommodated us flawlessly. We stayed in the pool beach villa for my daughter's 27th birthday, we booked two side by side. The villa itself was sensational. Getting up in the morning, walking on your own patio to your private pool, a stone throw away from the sandy beach, it's literally heaven on earth. Again, I will go back to the service levels because this is what truly makes Banyan Tree the special brand that it is. Thank you so much for your hospitality and your caring. Special mention to Nhi, Hung and Tan for making it extra special.
The only downside is that it's slightly off the beaten track. A night out in Danang is a 2 hour round trip. But we spent the first 5 days of our holiday doing all the exploring and Banyan Tree Lang Co was the perfect wind down before heading home.
I highly recommend anyone looking for a luxury escape in Vietnam, pick this place!
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Price per night from:DKK 3,160
Posted on May 12, 2026
Guest UserThe building is a bit old, but the views are incredible. Breakfast was good with plenty of variety, and we enjoyed it on the terrace. It's within walking distance to the bustling downtown area, which was great for meals and massages. You can hear music from a nearby club, but that's a matter of personal preference; if you think of it as a lively, developing area, it's not bothersome. The front desk staff were also very helpful.
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Price per night from:DKK 185
Posted on Jul 1, 2026
Guest UserThis hotel is perfect for anyone looking to escape the city bustle. It's a 40-minute drive from Da Nang Airport, far from any towns, so everything you need is right on the property. The hotel isn't new, and some of the room features could use an update. However, the stunning natural views and its secluded location in a beautiful spot are a major plus for those who need to unwind. The grounds are expansive, extending from Angsana into Banyan Tree. The beach is exclusive to hotel guests, and there are plenty of sun loungers. In late June, the sea was very warm, sometimes even extremely so. I was quite surprised to see a lifeguard constantly on duty at the shore. There's also a large, comfortable lazy river pool, where the water is also very warm during the day. All sorts of entertainment are available. We went beach fishing with our child, made kites, and participated in an interesting hotel activity: bird watching. Breakfast isn't entirely geared towards Europeans, more for Vietnamese tastes, but you can always find something to eat, especially since the staff are incredibly responsive and attentive. Dinner and lunch are also available on-site. I enjoyed the beach restaurant, and the Italian restaurant's cuisine was particularly delightful and pleasing. The average price per person for dinner is 3000 rubles (dishes aren't cheap, but they are delicious). I'm especially grateful to Georgiy, the Russian-speaking manager. He helped with everything, big and small. He's very responsive and always ready to assist, even on his days off. His competence and attentiveness were truly impressive.
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Price per night from:DKK 1,209
Posted on Sep 29, 2023|Superior Queen Room
Arnau CasadevallWe stayed just one night in Hue. The hotel was fantastic, with a really nice swimming pool. Very clean and tidy rooms and excellent breakfast. I really recommend the hotel. Also they have nice restaurant just next to the hotel if you are looking for good Vietnamese food.
Extra point: I forgot some stuff in the hotel and they managed to send it to me from Hue to Da Nang in less than 24h. This is not related to the hotel accommodations, but I really appreciate what they did.
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Price per night from:DKK 211
Posted on Mar 17, 2026
Jay kool
Had huge expectations from the hotel after reading reviews. The hospitality was fabulous ! The breakfast was excellent as well. Its very convenient as there are many shops and walking street nearby. However , the nightmare begins at night as there is a CLUB very close to the hotel. The music is so loud until 3am and barely could sleep. The noise from the traffic is loud. Choose a room without river view.
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Price per night from:DKK 320
Posted on Mar 8, 2026
leemyp
We booked rooms for 1 night only, but faced multiple problems.
1. They rent bikes till midnight only! But nobody told us that information. And the next day in the early morning (7.40 am) I got a message from a reception with ”if you keep bikes now we are going to charge you for one more day”. Day before I asked at reception ”should we bring bikes back before chekout” and answer was OK! So remember that you have to bring it till midnight, if you rent for 1 day only. Otherwise they tell you that you rent for more than 1 day! And probably no one is going to say you this information before.
2. I paid all the prices online, but at checkout they asked me to pay by cash... So actually it was kinda annoying, cause we waited for a taxi, but i had to explain that I already paid online.
3. So there were few little mistakes/misunderstandings. For example my friends ordered breakfast while check-in, but tomorrow morning stuff said ”you didn't order breakfast” and stuff like that. Small problems, but it was a lot of them
But my room was nice, clean and with a perfect view.
The area is quiet and calm, but not much food around, you have to drive/walk for it.
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Price per night from:DKK 102