Batumi Beach Hotels

Лучший выбор для Гонио и Батуми! Мы останавливались с мужем на 4 ночи, и нам так понравилось, что мы не хотели уезжать) Нас встретил замечательный хозяин, который сделал наше пребывание в гостях - как дома. Мы были окружены заботой и помощью в любых вопросах - от советов до покупки билетов в Тбилиси. От отеля пешком до моря всего 5 минут прогулочным шагом. Море - чистое и теплое. Чуть вдалеке от трассы, а потому ночью тихо. До действительно вкусных кафе - также 5 минут пешком. В номере есть все, что нужно, но если понадобится что-то сверх того - персонал готов помочь круглосуточно. В отеле всегда есть горячая вода в душе, кондиционер в номере спасал нас от июльской жары. В отеле идеальная чистота и крайне гостеприимный персонал. Мы с нетерпением ждем возможности вернуться, спасибо, Egrisi и Зауру за гостеприимство!

The service was excellent; it was the only hotel I felt had good service. It's conveniently located in the old town, making it easy to get around.

酒店就在海邊，酒店有停車場，環境非常好，駕車到酒店辦入住趕上下小雨，酒店服務生幫助從車上搬行李送入房間，整體服務還是不錯的，酒店游泳池也很好,在房間裏望向海邊看到摩天輪還有美景，非常美，早餐豐富，酒店整體設備已經陳舊了。

The guest house is quiet, comfortable. Excellent location, next to all the main attractions, sea, cafes, shops, currency exchangers.

The room is very retro, the facilities are not old and the surrounding hotel is very cost-effective

We stayed at Sheraton Batumi Hotel expecting the standard of a global 5-star luxury chain. Unfortunately, while the location is beautiful, the overall experience fell far below expectations. The property’s location, right in front of the beach, is stunning. The views are lovely and the building itself looks impressive. Sadly, the service and operational quality did not match the pricing or brand promise. Here were the key concerns: 1. Language & Service Gaps For a luxury, premium-priced international hotel, it was surprising that several staff members struggled to understand basic English. This made even simple requests unnecessarily complicated. 2. Inedible Food on Day 1 On the day we checked in, we ordered a ciabatta pesto sandwich. The ciabatta was so hard it was impossible to chew. It literally sounded like knocking on wood. We had to remove and eat only the filling. This is basic food quality control that should not fail in a 5-star property. 3. Repeated WiFi Failures Within an hour of check-in, the WiFi stopped working. I had official calls to attend, yet even after 2–3 hours, the issue wasn’t resolved. The next day, the WiFi again went down for 2–3 hours. In a hospitality business today, reliable internet is non-negotiable. There also seemed to be no backup plan or proactive communication. 4. Shower Head Burst - No QC? The following morning, the shower head burst while in use, flooding the bathroom. My belongings got wet and it completely disrupted the morning. When a room is marked “ready,” basic quality checks should ensure fixtures are functional. 5. Breakfast Quality Below Standard The breakfast buffet was largely cold. Vegetarian options were extremely limited. Even the falafel was undercooked. The omelette was overly oily. At the very least, for a globally known chain, one Indian option or more diverse vegetarian choices would have been appreciated. 6. Room Service Delays Ordering water to the room took nearly an hour and required four calls. That level of delay for something so basic is difficult to justify. Overall, while the location is excellent, the service standards, food quality, maintenance checks, and responsiveness did not align with what one expects from a Sheraton property. For the price paid, this was not a luxury experience. I hope management takes this feedback seriously and works on operational consistency, staff training, and basic quality control.

Quite interesting place. It is a residential house where a whole 9th floor is located under the hotel. Sea in 2 minutes walk, also a nearby 24-hour supermarket, a large mall, a lot of restaurants. If you live in the rooms on the left side, you can see the sea, the west side.

Good value for money! The boss is charming and amiable... The hotel is in a good location, the disadvantage is that the facilities are too old...

Overall expectations