Name: Dreams Riviera Cancun Resort & Spa
Address: Benito Juarez, Mexico
Rating: 8.4

Mexico

Cancun

Isla Mujeres

Benito Juarez

Playa del Carmen

Dominican Republic

Punta Cana

Curacao

Willemstad

This is a very well-run all-inclusive hotel. The food and drinks are fantastic, and there are plenty of activities. The sea and beach are top-notch, and the environment feels safe. We had a wonderful holiday here. The only minor downside is that some restaurant staff were not very enthusiastic and seemed to treat guests differently.

To sum up the hotel in one sentence: My family has a great business, so don’t be dissatisfied with the details.
And the price is not expensive in the all-inclusive package, so I didn’t expect too much. The price is pretty good.

Room:
The soundproofing is very poor and very trendy (not sure if all seaside all-inclusives are like this?) The bed and room are large, and the view is great. There are toiletries. The phone is broken😅 You can use the mobile app to order food in the room.

Drinks:
You can drink whatever you want. There are many bars and mobile bartenders, but the drinks are all too sweet. Maybe I’m not good at ordering...

food:
Those who like good food are advised to give up. The food is mediocre. I tried Asian and Italian restaurants in 4 restaurants. You must rush in as soon as 6 o'clock starts, otherwise you will have to wait for a long time to be seated. There is no reservation system. The food looks good in photos but tastes ordinary, basically lukewarm/cold. There are not enough waiters! ! There is a sense that they want to serve the guests well but are unable to do so. . . The food is served very slowly!

Serve:
The waiters are very enthusiastic and none of them are impatient. The cleaning staff doesn't speak English, but everyone else can more or less speak English.
The Wi-Fi is not bad, and the browsing experience goes smoothly when going to the beach and occasionally cuts out.
There is no air conditioning in the hotel lobby, but the rooms and restaurants have adequate air conditioning.

Beach scenery:
The first row of beach chairs is hard to get, and there are many chairs on the beach behind. There is no large open beach on the beach, but the beach next door is very beautiful. You can walk there and rub it. The water is still very jelly blue and warm, and the sky is unobstructed. Watching the sunset is beautiful!

Activity: 
There are group singing, playing cards in the swimming pool, and Spanish classes. You have to play with other foreigners. The club is afraid of asking you to quit.
There is a small entertainment room for children, with slides and so on.
There are outsourced people waiting on the beach to take orders: paid activities in the hotel, riding motorcycles on the sea, and towing parachutes on boats🪂
There are also projects that promote activities outside acua world: jungle tour, snorkeling (snorkeling), oxygen bottle diving

There are several swimming pools which are pretty good

There is an important thing I have to mention here. Hope everyone is aware this situation before you book the hotel. Trip.com misled me about the price and what included when I booked my room. There were some room types without breakfast or meals. I tried to call the hotel to verify because they’re supposed an all inclusive hotel. I found out I’m right. No matter what room type you paid for. It supposed all inclusive package but trip.com tried to mark up more for the price in order to confuse people if they want to get all inclusive packages. 

Pros : 
1. All the restaurants are good but they have specific schedule. You have to check which restaurants are opened everytime. 
2. The room was clean and the view was stunning. 
3. The room has a small place for room service. 

Cons : 
1. There were lots of salespeople around the lobby. They always try to sell their club membership. Especially, the first day when you checked in. They are pretty aggressive though. 
2. Location is a little far from the main street. 
3.It’s a party so you can always hear loud music during the day until 10:00pm. Just pick somewhere else if you’re not a party person.

If the total score is 10 points, I would say this hotel is about 7-7.5.

Food: average. There is no highlight but it is not unpalatable. The best restaurant is Blue Water Grill, for Mediterranean food. The second is Vista Prime for steak. Definitely don't order the Picanha. You're right to order beef tenderloin. Let’s just say this for other restaurants, it’s OK to be full and don’t expect too much. Mexicans love to use cream🧈. If you are afraid of getting fat, be careful hahaha.

Stay: Very satisfied. Nothing to fault. The 24-hour room service is very convenient. The room is very clean. This time I stayed in a room with a small swimming pool (footbath). It was OK for taking pictures, but it was a really useless facility.

Drinks: The drinks are all delicious. The wine was also given generously. I don’t have the trembling hands like the cafeteria aunties hahaha. People who don’t drink can make them virgin. It tastes the same but without the alcohol.

Beach: A very small beach 🏖️. Just a few short steps. There are a lot of seaweeds. If you have beach shoes, I recommend bringing them because there are many shells and disintegrated corals in the water🪸. There are some marine activities included but I didn't see anyone using them.

It's OK to come here once, but if I had to come back a second time, I wouldn't do it because there are no highlights. Very good for taking pictures~

The room was very clean. All the service staff were very warm and thoughtful. The food in the restaurant was rich and delicious. The butler service was attentive and detailed, allowing us to enjoy super five-star service. It is worth recommending

The location is like a corner where you go at night, so you can't go out without a car.
I think it has the best facilities among the hotels. It's clean and there's nothing unnecessary. The restaurant also has an open feel and is really nice.
The service was very good, but since I stayed at Scarlet Arte just before, I was disappointed with the friendliness of the staff, but I think the company's proactive activities will make up for everything.
The rice is more delicious than Scarlet Arte and the quality is better. It's a shame there aren't any activities, but I think they will happen in the future if the company invests more.
The quality is really good. best

It's pretty good. I was a little worried at first after reading some of the previous reviews, but it actually exceeded expectations. Compared with the price/performance ratio, it's good. The meals are sumptuous and the service is enthusiastic. The pool party performance at dinner is also unique. It's a good arrangement to share hotel resources with Dream next door. , can experience the services of both hotels. It's just that compared to the hotel zone, this area is a little harder to find. The Uber driver took the wrong route and took a long time to find it. In addition, there are many aquatic plants in this sea area, which makes it difficult to swim in the sea. Fortunately, there are two hotel swimming pools. Finally, it is recommended to experience the seaside restaurant

Food was bad, lived off of chips and guac for the weekend. Lots of restrictions: pool closes at 8, no room parties or gatherings, breakfast closes at 11 (cafe is open all day with juice, coffee and pastries). Construction is ongoing for hotels next door. Prepare to be awake by 6 am by hammering and beeping, if you are in a room on the edges of the property.

The facility is very well equipped and we had so much to do. Personally, I spent a lot of time at the pool and in front of the beach, but also spent time practicing tennis, went to gym, to balance the good amount of eating and drinking there. There’s also a pool table (although I feel it needs better equipment), a club, a cafe, a healthy eating cafe and so much more. We had a good time overall

The room temperature control can not adjust the fan, the sputum can adjust the temperature, open the headache, turn off too hot. The bathtub is old and dirty to the naked eye. I tried two restaurants + room delivery, all of them were difficult to eat. The seafood is particularly salty, the fish is not fresh, and the chips are soft and oily. Pool + Beach starts dancing music at 10 am. . . lightning protection

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