Name: Inntel Hotels Den Haag Marina Beach
Address: Scheveningen, Netherlands
Rating: 8.7

Netherlands

Amsterdam

Zaandam

Scheveningen

Utrecht

The location, the friendliness of the reception staff, and the cleanliness of the room and bathroom were all excellent. However, the mattress was completely saggy. When we reported it to reception, they put a plank under it, but unfortunately, it didn't improve. We won't be coming back here again.

The first impression of the hotel is quite favorable: it's a modern high-rise building, check-in is very quick, the rooms are decorated in the currently fashionable ”industrial” style, and the views from the window are beautiful. However, after a while, you notice some drawbacks. First and foremost: the hotel takes a hefty 150-euro deposit upon check-in. It's understandable that the hotel is concerned about the safety of the rooms, but for that kind of money, you'd expect luxurious furnishings. What you end up with are ”basic amenities.” There are no slippers, no robes, no conditioner for washing hair, not even proper ceramic cups for hot drinks. The overall impression is that the hotel isn't a 4-star (as advertised). It's a ”good 3-star.”

Was here last January and came back here again for my sidetrip. Love this hotel so much with so many amenities and conveniently located just next to Zaandam station making it easy to move around the city. Primark, Albert Heijn, Xonos and many shops are just around the corner with many cafes and eateries too.  Prefer the location and not as busy as the Centraal, obviously. Halal food is so easy to get too! My favourite is Burger and Shake! Right out of the doorsteps! I will definitely return. Thank you for the wonderful and safe stay. Enjoy the pics 🥰

The hotel was really clean. The photos we saw of this hotel all over the internet showed it to be close to the promenade, but unfortunately it wasn't like the photos and it was a long walk from many things.
The breakfast didn't have the variety that a five-star hotel should have, it was about the same as a four-star hotel and there was very little choice. The Netherlands is famous for its cheese, and considering it was a five-star hotel and in the Netherlands, there was very little choice of cheese at the hotel's breakfast. The hotel didn't have slippers, it's a good thing we had brought them with us. We went to five- and four-star hotels in several different countries and they all gave us a bottle of mineral water a day, but here, no, there was no water and we bought it ourselves from the market. And another thing that really bothered us was the extreme coldness of the room🥶, to the point where it was like winter (we were there on September 1st). The air conditioner in the room was always on and could not be turned off at all, and they themselves confirmed this, and unfortunately I got sick there🥺😮💨.

One of the towels and one of the pillowcases were also dirty. If they can't be washed, they should be thrown away. This brings down the quality of a five-star hotel.

The menu selection was limited, but we had a very delicious fish dinner.😋

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