Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Oct 9, 2025|Standard Japanese Style Room B Non-smoking
MiaomiaoisabelTraveling solo, I splurged on a Japanese-style room that could probably fit four people. It's an older ryokan, but that didn't really detract from the experience. The only thing was that during the off-season, the in-house restaurant for dinner was closed, so I had to buy food from a convenience store and bring it back.
Regarding the service, the shuttle driver was incredibly diligent and responsible, even waiting for me at the station for 2-3 minutes – I'm very grateful for that 🙏. In contrast, the two front desk staff (they were clearly not Japanese, probably Indian or Southeast Asian) were the most unprofessional hotel employees I've ever encountered: in the morning, when I greeted them, there was no reply; later, when I walked in from outside the hotel, they were loudly chatting and laughing. I've been to Japan so many times and stayed at so many hotels, but I've never experienced anything like this before.
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Price per night from:$73
Posted on Oct 17, 2025
Guest User
Hotel service is very thoughtful, warm, dinner is very rich, breakfast is very rich, there is a shuttle bus, the room is very large and comfortable, the terrace view is open, and there is welcome drink in the lobby.
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Price per night from:$99
Posted on Apr 16, 2026|Old Wing Regular Floor Economy, Japanese-Style
Anonymous UserI stayed for one nights. The front desk staff and the restaurant staff were all very friendly and made for a very comfortable stay. They also gave me detailed information about recommended restaurants in the area. The large public bath was also very spacious, and from the open-air bath I could see the mountain stream through the trees. The sound of the water and the clear air were truly soothing. I expect the cold weather will continue in Yamanaka Onsen for the foreseeable future, so please take care of yourselves, and I hope all the staff members take good care of themselves.
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Price per night from:$97
Posted on May 18, 2025
Seedlings
KAI Kaga inherited hundreds of years of hot spring inns and used new modern models to attract tourists in the hope of driving crowds to the hot springs in nearby districts. However, it turns out that the surrounding area is very deserted. Except for KAI Kaga, which is fully booked on weekends, there are almost no crowds. The surrounding shops are either closed or on the way to closing, and the nearby shrines specially marked as tourist attractions are also deserted.
The hotel itself, the rooms, the hot springs, the facilities and the food are all average, but it is really not worth the price (it may also be that there are more people on weekends and the price is higher).
The high unit price will easily make people look at the small details through a magnifying glass, and they will find that many small areas need to be strengthened.
Another drawback is that there is no shuttle service from the station to the hotel (other lower-priced hotels nearby offer that).
If you don't happen to pass by and want to take a hot spring bath, it is not recommended to come here specifically.
In the end, I didn't give a bad review because the service staff were relatively young and had a good attitude. Xingye has its own set of training for its employees.
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Price per night from:$406
Posted on Nov 15, 2024|Standard Japanese Western Style Room A-Non-Smoking
Guest User
This Japanese-style hot spring hotel has complete facilities and the lobby is decorated in a very luxurious style. We arrived early and enjoyed the free afternoon tea and foot bath first. When we checked in at 3 o'clock, a waiter in kimono guided us to the door of the room, which was very considerate. After taking a bath, we had dinner on the 2nd floor of the hotel as scheduled. Dinner is a standard Kaiseki cuisine, which is very sumptuous. Each family has its own private dining space and is equipped with a dedicated person to serve throughout the meal. At 9 o'clock in the evening, the hotel arranged a local Taiko performance in Kaga for the guests, which was very unique. The whole experience was very satisfying.
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Price per night from:$67
Posted on May 15, 2025
Guest User
Beautiful hotel on a beautiful river. Large georgeous room.
For Japanese standards the service was just ok. Much nicer greeting upon arrival. Was left to drag my suitcases out the door with a wonderful old lady trying to help me. Of course I could not allow her to lift the heavy bags. All the other people were not available to help or see me out. Extremely rude by Japanese standards. Coffee at breakfast I was told to get at the coffee machine. Substandard for the class of hotel.
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Price per night from:$149
Posted on Jun 23, 2025|[Non-smoking] Standard Japanese-style Room With Indoor Bath
XialuA traditional Japanese-style hotel, clean and tidy. The public bathroom is on the basement level, and there are self-service drinks. The breakfast and dinner buffets are quite plentiful. It's a 500-meter walk from Yamanakaza.
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Price per night from:$76
Posted on Jan 15, 2025
Guest User
The room, bath and meal were very good, but I took a bath and put the towel in the used basket, so when I asked the front desk if I could get a towel, I was told that it would cost me.
Then, when I checked in, I wanted to say that the towel was another charge from 2 sheet.
I was sorry there.
Other than that, it was good.
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Price per night from:$109
Posted on Jan 19, 2024
KING & QUEEN
The hotel is relatively remote and more suitable for self-driving tourists. My friends and I are not self-driving this time. It is easy to find by taking a bus for about half an hour at Kaga Hot Spring Station. The hotel also has a special car to take us from the hotel to Kaga Hot Spring Station.
The hotel is very large, the room is very large, Japanese style, very good experience, the hot springs have open-air and indoor, the open-air hot springs are very good, completely bathed in the mountains and forests, a great experience!
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Price per night from:$77
Posted on Jan 4, 2026
Guest User
They charge 150yen for pick up. It's about10 min away from kagaonsen station. No other amenities nearby. We booked w buffet dinner included. It's a mass market buffet like canteen. There are 3 pools in onsen and the tatami rooms are good sized. Buffet does not include crab. You need to top up 6500yen per person for the crab. The payable shuttle pick up is only available during check in and check out time.
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Price per night from:$57