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9.0/10
Great
HHUIThe hotel has a nice view, you can call the hotel again when you arrive at the station and ask them to pick you up. This is an old-fashioned hotel with almost no foreigners. The waiters are old aunts and uncles, and they are very enthusiastic. But the last shuttle bus that will take you to the station is 10:10 in the morning. After that, you may need to take a bus trip by yourself. There is platform 26a nearby. We haven't taken a seat. It is estimated that we will have to wait a long time. We went for a walk. I have never seen a bus coming over.
SSeedlingsKAI Kaga inherited hundreds of years of hot spring inns and used new modern models to attract tourists in the hope of driving crowds to the hot springs in nearby districts. However, it turns out that the surrounding area is very deserted. Except for KAI Kaga, which is fully booked on weekends, there are almost no crowds. The surrounding shops are either closed or on the way to closing, and the nearby shrines specially marked as tourist attractions are also deserted.
The hotel itself, the rooms, the hot springs, the facilities and the food are all average, but it is really not worth the price (it may also be that there are more people on weekends and the price is higher).
The high unit price will easily make people look at the small details through a magnifying glass, and they will find that many small areas need to be strengthened.
Another drawback is that there is no shuttle service from the station to the hotel (other lower-priced hotels nearby offer that).
If you don't happen to pass by and want to take a hot spring bath, it is not recommended to come here specifically.
In the end, I didn't give a bad review because the service staff were relatively young and had a good attitude. Xingye has its own set of training for its employees.
GGuest UserThis Japanese-style hot spring hotel is fully equipped and the lobby is quite luxuriously decorated. We arrived early and enjoyed free afternoon tea and foot soup first. At three o'clock, a waiter in a kimono guided us to the door of the room, which was very intimate. After the bath, we had dinner on the 2nd floor of the hotel at the time we had booked in advance. The dinner was a standard kaiseki dish and was very hearty. Each family had their own private dining space and was equipped with a dedicated full service. At 9 pm, the hotel arranged a local Taigu performance in Kaga for the guests, which was very special. The whole experience was very satisfying.
MMiaomiaoisabelTraveling solo, I splurged on a Japanese-style room that could probably fit four people. It's an older ryokan, but that didn't really detract from the experience. The only thing was that during the off-season, the in-house restaurant for dinner was closed, so I had to buy food from a convenience store and bring it back.
Regarding the service, the shuttle driver was incredibly diligent and responsible, even waiting for me at the station for 2-3 minutes – I'm very grateful for that 🙏. In contrast, the two front desk staff (they were clearly not Japanese, probably Indian or Southeast Asian) were the most unprofessional hotel employees I've ever encountered: in the morning, when I greeted them, there was no reply; later, when I walked in from outside the hotel, they were loudly chatting and laughing. I've been to Japan so many times and stayed at so many hotels, but I've never experienced anything like this before.
GGuest UserI booked four sets of rooms for one night. I didn’t expect the four sets of rooms that had been paid on the program. After arriving at the hotel, the hotel asked me to pay the full amount of the four suites, but the hotel waiter’s English level was very poor. I disturbed for an hour in speechlessness. Later, I learned that the payment on the program was originally a deposit. God! For such a simple matter, the hotel waiter clearly told me that the payment you paid on the program was all a deposit. Why do you say that we didn't pay? I was late to the hotel this day, so I was delayed for another hour, and we had no time to enjoy the hotel facilities. I hope that the platform and the hotel will communicate better in the future to avoid this situation. This time it really brought me inconvenience. Except for this hotel, the whole is very good.
CCrisxSelda in IshikawaThe customer service was excellent. We didn’t expect to get a really big room and it comes with breakfast and dinner buffet which to be honest was some of the best I’ve had in Japan. I can’t wait to go back. Cleanliness could definitely be improved though but nothing too crazy to be turned off with.
ボボブNormally, white rice at a travel destination is delicious, but is white rice old rice? It was as bad as I thought.
I thought the white rice in the morning was leftovers from last night.
The food tasted good, but it didn't seem like they used high quality ingredients.
The hotel was beautiful.
bath was good
I think everything was good except rice
GGuest UserCtrip advertised free airport/train station pick-up, but after experiencing it myself, I realized it's a lie. First, there are time restrictions for pick-up; it has to be at the time shown in my photo. I only found out this after having the hotel call them the day before. Second, pick-up is not free; it costs 150 yen per person. It's not about the money, it's about the fact that it's not free. Ctrip shouldn't mislead people. That day, I had to take the bus myself, get off at the nearest stop to the hotel, and walk for about ten minutes. It was an extremely hot day, with a temperature of 39 degrees Celsius and the sun blazing.
GGuest UserDuring our 2 night-stay, the breakfasts N dinners were awesome, mouth watering & flavorful! Best meals on our 12-day trip in Japan.
The shuttle bus service was a great help. Every service personnel we interacted with during our stay were warm N hospitable! Their smiles and greetings made us felt welcome.
For hotels with Breakfast in Kaga, the average price on weekdays is TWD 12,651, and on weekends (Friday–Saturday) is TWD 14,099.
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