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"HAVN Apartstay Hotel provided a comfortable and practical base during our Cape Town stay. The location was highly convenient, allowing easy access to major attractions such as Table Mountain and the Waterfront. The apartment-style layout suited our family well, offering sufficient space for luggage, children, and downtime. The room was larger than expected and exceeded our initial expectations in comfort. While there was a slight lingering smoke smell upon arrival, airing out the room improved the environment. Staff were helpful and accommodating, especially when allowing us to store luggage prior to check-in. The overall experience balanced independence with hotel-style convenience. It was especially helpful during a busy sightseeing phase of the trip. HAVN offered a reliable, well-located option for families seeking flexibility and space in Cape Town."

"The unit is spacious with large balcony for relaxing across the bedroom. The staffs were nice and accomodating. However the noise outside can be heard especially at night."

"We booked the same room again on the 25th. Then we requested to check out at 1pm. We didn’t hear anything from no one. This morning at 10am there was knocking on our door. The lady said its time to check out. I said mo cause we requested to check out at 1pm. She went ahead and said there are extra fees and she will ask the front desk. 5min later knocked again on the door. Says no we cant stay and have to check out at 11am(note this was at 10:20am) when she told me, I went ahead and told her this is on them and we requested to leave later. She left, next minute, a man came back. All arrogant. Told me why didn’t I pack up my bags the previous night. Also said that if I dont leave cleaners will come. I said its okah they can come but I might still be busy packing up. He said if thats the case they can help me put my stuff outside. I told him I dont like the tone he is using and being aggressive. He said hr not aggressive but he definitely was and threatened me with security that will escort me out. He left and came back(note I was in my towel) he said he left me in my towel and I am still the same( note I took a shower, busy packing up stuff in the room as we came from abroad and had a lot of baggage) he said he is calling security. Then my husband came out of the room and told him why he using that tone with me and he been listening to him the whole time! This man immediately changed his whole tune when he saw my husband. So inappropriate! And disrespectful! Will definitely will not be staying here again."

"The Village is basically a collection of different sized apartments located in various buildings inside a gated compound, all with self catering and laundry facilities. It abuts into the beachfront road in the centre of Bay Camps, very close to a great variety of shops and restaurants. The bus stop for the suburban bus services and the Open tops is about 200 yards away and there seems to be adequate car parking. The staff are very friendly and helpful."

"While the locations and hotel cleanliness and families are good, the room doesn’t come with any AC or Heater. So it was very cold in the room on a winter rainy day. The hotel also took R1,000 as deposit by credit card, and returned upon check out. The issue is, credit card company would charge a fee and also due to different exchange rate on different day, I lost almost R 100 when I check out. The hotel should consider waiving the deposit altogether or taking cash as deposit if deposit is required."

"The staff were friendly, and the atmosphere was very comfortable. I stayed in a female dormitory, and it had a spacious common area with a kitchen and sofas, which totally eliminated the cramped feeling often associated with dorms. The location is safe and convenient, with a supermarket nearby. Just a heads-up, though: towels and amenities are not provided. It seems you can borrow a hairdryer from the front desk."

"The location is excellent, and the security is top-notch. The basic amenities in the room are very sufficient. Everything was satisfactory, except for the rather small sink in the bathroom. The staff were also very helpful."

"Everything you want in the room with good security, parking free of charged but walking around the hotel quite a bit scared."

"Located in a community, access is not as convenient as ordinary hotels. The breakfast is standard Western style, with fewer options compared to the hotel."