Genteng Hotels with Gym

Polite friendly staff, spacious room, comfortable bed. The only downside is that you can hear the neighbors and everything that happens in the corridors. And yes, if you want to get enough sleep, press the do not disturb button, the cleaners will want to clean your room and will very persistently ring the doorbell until you answer.

Overall, the cleanliness of the accommodation was good, and the lobby was clean and fresh. However, when the AC was turned off, there was a lingering cigarette smoke smell in the bathroom. The location is perfect for those who enjoy walking, with easy access to Tunjungan Street, Tunjungan Plaza Mall, and downtown Surabaya. There are also several local food vendors and fast-food options nearby (McDonald's, Pizza Hut, Burger King, Richeese Factory), as well as a few coffee shops. There was an issue with the air conditioning in the room; it was quite noisy, making it difficult to sleep soundly. I woke up several times in the middle of the night due to the slight heat and noise. I called reception late at night about the issue, and a technician arrived 20-25 minutes later. The room was not very soundproof. During the day, I could hear the cleaning staff working in adjacent rooms and the sound of the shower running. Outside noise, like vehicle sounds, was also audible, suggesting the windows weren't very well insulated. The breakfast menu offered a standard taste, with a selection of Indonesian, Western, and local snacks. The staff were quite friendly.

Arrival was well attended by concierge. Check in is disappointing. (Staff name Max) not very accommodating. Need to learn extend of service. We have 4 rooms booked in total and all located in diff floors. Request for just 1 extra bed as already paid for room with 3 adults w bf but staff insisted to charge extra for bed for it due to high occupancy. He said it’s been requested by 70 guest that is arriving? Double standard service. Even with much plea still said no. Requested for bday compliments they gave a small cake that’s hard and not moist. Pls Improve quality. No balloons or decor. For a 5 star hotel, basically not to standard. We book the shuttle service at 2pm for next day. But next day they said can’t meet the time we requested because of the large group. Terrible! Dint wsnt to complain and spoil our vacation. Bf was so so. Not the best but acceptable. Generally hotel room is large and comfortable. Only the guy staff lacks service. He’s sooo rigid and stucked up.

A hotel with affordable price but very comfortable, what is highly recommended from this hotel is the bed and pillows are very soft, in short, it is highly recommended. The only drawback is the small parking lot so sometimes you have to park on the side of the road.

Very good hotel. The service and staff are some of the best i have seen so far. The taste of the food included in the breakfast is very good to. Rooms are clean and the housekeeping doesnt mess with your stuff when your not there. The only stuff i can think of this hotel could improve on is stuff others mentioned before already: Very loud traffic,some of the drivers think they are valentino rossi.. so some more soundproofing would be recommended. The airconditioning is ok in deluxe premiere and higher rooms,i booked a deluxe double wich ment me and my girl were being cooked alive but the staff upgraded our room to deluxe premiere for free wich was absolutely very nice of them. The water pressure is ok but could be a little higher. And the food despite tasting very good is being held warm on electri hotplates but they need to set these to a higher temperature for some of the food so that its still warm after it has left the kitchen. Final verdict: 4.5 stars out of 5 and would recommend this hotel to others but as foreigner who struggles with indonesian temperatures i recommend you book a deluxe premiere or better room.

Have stayed here several times, always enjoyable. strategic location and the staff is quite friendly. Overall, it's okay, hopefully the service will be further improved! 🔥

Hostel located in the middle of Surabaya city which is very affordable, walking distance from Gubeng Lama station and several tourist attractions, malls, Grand City Surabaya. Very friendly service with very cheap room rental costs, suitable for backpackers who can try it. Free breakfast is provided with toast and tea or coffee. There are also lots of rooms, very comfortable, quiet and not hot, you can use the wifi which is quite fast, the bathrooms and toilets are clean.