Boston Hotels with Hot Tub

The hotel room's thermostat was set at 68 degrees F when we entered but we found it to be quite warm, so we turned the thermostat down to 65 degrees, then further to 62 degrees because the room was still quite stifling. Around 2:00 a.m., uncomfortable and sweating while trying to sleep, we called the front desk and told them that we had lowered the thermostat to 60 degrees F but that the heat was just as warm as when we first entered the room (there was no way to measure it but I'm guessing it was close to 80 degrees). The front desk told us that the thermostat only controls the heat; that is, lowering the temperature will not actually cool the room or turn the heat off. They told us that the only way to stop the heat was to turn it OFF. We were also advised to open a window, which we did; but the noise from the city outside did not help us get a good night's sleep at all, and the room took a while to cool down enough to be able to sleep comfortably. This one issue---the extremely warm and uncomfortable room---is enough to make us not return to this hotel in the future.

It's connected to the mall, so can do everything without going outside. The facilities are a bit old, but room is spacious and the windows don't open. I highly praise Mr. Augustin(?) at the front desk. I'll never forget him kindly finding me a beer opener. I will definitely go again because of him:)

The room is suitable for a large family because it is a suite, equivalent to two bedrooms. The only inconvenience is that it's a bit far from the subway station, but it's not far from Harvard and MIT, which is quite convenient. There is a Whole Food supermarket nearby where you can buy some things. There was too little food at the buffet, but Starbucks gave me a pot of coffee, which was great

The hotel is in a very good location, connected to the shopping mall, making it convenient for shopping. Downstairs is the Public Library. There is no buffet breakfast in the hotel. If you want to eat, you need to order a la carte. The Destination Fee of $30 per day can be used for breakfast. It is not enough for two people.

I’ve been attending an event at this location for the last 3 years and this was by far the worst one yet. The rooms are SMALL… a suite is the size of an average hotel room. The queens were hardly enough for a couple. Their run rooms are literal closets. It is very clean, staff was great about replenishing towels and providing extra within a reasonable time. However, I was a little taken back when management refused to accommodate the event and often shoved us out of the way to prioritize 2-3 pilots coming in from the local airport. We are a 2,500+ person event and staff seemed to go out of their way to make things extra difficult. Elevator lines were ridiculous and when we tried to use the stairs, one of the managers lied and said they didn’t have any. Luckily we found them ourselves and just proceeded to use them as necessary. I was taken back by the bell hops who literally shoved their hand in your face demanding money before you could even take your bags off the cart… certainly made me not want to tip them at all especially after watching them man handle our luggage and throw it around. When it was time to leave, one member openly groaned in annoyance when we had requested our bags be taken to valet. Nobody wanted to do their job without extra money being tossed at them. Finally we got our luggage to valet and before I could even get my wallet out one member scoffed in disgust and tossed the cart at us… certainly not going to tip after that tantrum. 3 years ago this was my favorite location but you can actively see the decline in service and respect toward patrons. The location is ok at best. It’s in walking distance to great restaurants and such, however it’s impossible to park and unload on the main busy street. I’m glad we have a new hotel for next year…

The hotel is in a good location close to shops and restaurants in walkable distance. The room was spacious. Air conditioning worked well. The only thing didn’t work properly was the USB ports that charged phone whole night but not fully charged. Most Staff were polite and helpful. Overall, it’s a good short stay in Boston.

Love the convenience of this hotel and it’s very clean. Everyone is very friendly and helpful and there is a walkway tunnel right to my terminal from the airport. I would definitely recommend staying here and the restaurant is also very delicious.

I stayed here one night during both my trip from El Paso, Texas to Rockland, Maine (stopping overnight in Boston) and again on my way back. It isn't a fancy hotel but it is a great ”commuter” hotel. Despite it being right next to the airport, I never really heard anything during my first stay when my room was at the front of the building (Room #312), and was only faintly aware of the planes taking off on the second night when my room was on the backside of the building (Room #213). The rooms were impeccably clean (even the windows which were crystal clear) and comfortable. The bed was ”comfy cozy”, and the shower was the BEST I have ever had in a hotel. The personnel were friendly and efficient. Ryan, at the front desk was especially understanding and helpful in getting my boarding passes for the next day's flight printed for me (I'm a ”senior” and go old school in wanting printed paper boarding passes). I would also like to give a special ”shout out” to my shuttle driver, Carolyn, who was especially outgoing and friendly (while still maintaining a constant watch on traffic). Speaking of the shuttle, they were very helpful and spot on when giving me directions as to how to get from my arrival gate at the airport to the spot where their bus would pick me up, and the bus arrived within the time frame they promised. Because of my experience with this hotel, I will be booking the Hilton Garden Inn at Sky Harbor Airport North in Phoenix for my ”stop over” nights during my Hawaii trip next spring.

It was a quick trip, I didn't get checked in until 3am and left out @9 am. The room was very clean. I was able to grab a quick bagel thanks to the free breakfast buffet. My car was waiting for me and my bag was place in my car by the attendant. Once I was home checking my emails I realized my stay was prorated and I was not charged a full day. I really appreciate them for noticing and applying the credit. I will be choosing Embassy Suites for future trips to Boston.

We loved this place. Friendly and helpful staff. The Top Bar and restaurant were both incredible and had great drink options. The rooms are smaller (think Europe) but get over that quick and you are central in the Theater District! We absolutely loved the place! Super charming and clean!! I imagine this was once an apartment building or hostel but now they turned it chic and cool. We will definitely return!! Thanks Moxy.