Korla Hotels with Wifi

"The room was clean and tidy, and the service was very welcoming. It's a good choice for business travel. However, the proactive service could be improved, for instance, if you're traveling with children, offering kids' toiletries after check-in would greatly enhance the experience!"

"Five-star rating! Every aspect of this hotel impressed us: · Ambiance: The lobby and guest rooms are stylishly decorated, clean, and comfortable. · Service: The staff were friendly, proactive, and responsive, making for a truly homely experience. · Breakfast: The breakfast was a real highlight! The variety and flavor were excellent, leaving us feeling refreshed for the day. · Parking: The free parking lot is spacious and easily accessible, eliminating any parking worries. Overall, it's a great value and I'll definitely stay here again!"

"We booked two rooms for this trip: I specifically arranged a king room for my parents, thinking it would offer better views and a chance to enjoy the Yong'an Pagoda and river scenery. However, the king room had a poor orientation and completely blocked the view of Yong'an Pagoda. Ironically, the twin room we stayed in with our family of three had an excellent view. Opening the window, we could directly see the Yong'an Pagoda and the beautiful Hongyan River Garden landscape – absolutely stunning! When booking, be sure to check the room orientation carefully to avoid choosing the wrong room type. Thoughtful Details: ▫ The welcome fruit was Korla fragrant pears, a local specialty, adding a nice touch of local flavor. ▫ The front desk staff were lovely and proactively gave cute stickers to the kids. ▫ When our food delivery order was wrong, the hotel immediately helped coordinate a solution, showing reliable and attentive service. Areas for Improvement: The hotel was recently renovated, and the new decor smell was a bit strong. Even with an air ventilator in the room, there was still an odor. At breakfast, there was no crowd management, leading to a very large number of people. Food replenishment couldn't keep up, and both coffee machines were out of water and unusable. Overall, the location is excellent, the aesthetics are appealing, and the service is warm, making it very suitable for family trips. However, the room views vary significantly, and the renovation smell and breakfast experience could be improved."

"This hotel booking was such a pleasant surprise! The hotel's aesthetic is on point, the room was comfortable and clean, and the pool was huge. There's even a playground for kids! What really stood out was how Customer Relations Manager Xiao Cao proactively contacted me to discuss my needs; she was incredibly patient and professional 💛. If you're booking a room, I highly recommend getting in touch with her. A big thumbs up! It's an excellent choice for anyone visiting Korla."

"Tech enthusiasts rejoice! The whole-house smart system operates smoothly, with accurate voice command recognition. From controlling appliances to adjusting the room temperature, everything is done with a single touch – a fantastic experience. The hotel strikes a perfect balance between smart technology and comfort; it's not just about piling on features, but truly enhancing the convenience of check-in. Highly recommended! It's so convenient with kids! The kids love using voice control to control the curtains and lights. The smart system is easy to use, even for seniors. The rooms are spacious, meticulously cleaned, and the staff are very patient with the children. Our whole family had a wonderful stay!"

"Service: Professional praise from Urumqi: grateful for the warm reception of Xie Ripai, Manager Liu and Xia Mei at the front desk, timely response and meticulous service. The overall experience fully meets the five-star standard. Environment: The overall decoration of the hotel is light and luxurious, the garden suite is spacious and transparent, the sound insulation effect is very good, clean and odorless, and the stay is particularly safe. Hygienic: Coming to the hot spring, the water quality is clean and comfortable, the decompression and relaxation effect is excellent, the supporting leisure and entertainment facilities are perfect, taking into account leisure and health. Facilities: The overall price is super high, the environment, health, facilities, and services are all online, whether it is a short trip, parent-child play or business stay is very suitable, come to Korla preferred this, has been collected, will come again next time."

"Some distance from the train station The front desk just came for three days and asked to find a room with windows for a long time. This experience is not good. General facilities, general location, general environment, there is a bus stop next to it, it is better."

"The hotel's sanitation is very good, the front desk lady is very caring 😁"

"The environment is very good, the sanitary facilities are good, and the bedding at Atour is, as always, the most comfortable in any hotel I've stayed in."

"I came to check in as soon as I got off the plane. The sister at the front desk checked in quickly and upgraded the room for free. The hotel facilities are well-equipped and the room is quiet and soundproofed. The aunt cleaned up in a timely and clean manner. There is a shopping mall downstairs in the hotel, which is very convenient. I will stay here again if I have the opportunity. of"