Ashigarashimo District Hotels with Wifi

"This time, I booked a hotel on Trip.com without any prior research, and I wasn't disappointed when I arrived. I opted for the 'one night, one meal' package, but in retrospect, 'one night, two meals' might have been more convenient. Getting there was easy, with convenient bus stops at Kowakien and Tenyu stations. The surroundings are lovely, and the cleanliness was up to par. The room even has a bathtub for a natural hot spring bath! It's real hot spring water, and they only charged a few dollars for two uses, which is very reasonable. Overall, I'm extremely satisfied."

"This was my second stay here. My previous visit with my child was so enjoyable that when a friend came to Japan, I brought them here for a night. Throughout our stay, the staff were incredibly kind and thoughtful. Both breakfast and dinner were very satisfying. However, at check-out, one particular staff member's attitude absolutely floored me. 1. For self-check-out, there were three machines. One was free, and there was no queue, so we just went ahead and used it. 2. After checking out, I wanted to inquire about the hotel shuttle and public bus routes and schedules, as we didn't have a car this time. Both manual check-out counters were busy with guests, so I stood behind them, waiting my turn. 3. Suddenly, a staff member came out from the side to guide guests queuing for check-out. She noticed I was inadvertently standing in front of the line she was directing. She gestured for me to move, and I apologized and immediately stepped aside. Then, when she had a moment, I asked her where I should queue to inquire about the hotel bus schedule. For some reason, she seemed extremely annoyed. She spoke to me with a blank expression for a couple of sentences, then realized I didn't speak Japanese, and that she couldn't explain it to me quickly. Our conversation wasn't even finished when she angrily turned and walked away... At first, I thought she was in a hurry to attend to the queuing guests, as it was peak check-out time, and that she'd get back to me. So I waited in a spot where I wouldn't bother her or her line. But then I realized she completely intended to ignore me! I just stood there waiting for her, hahaha. Eventually, I thought, 'This isn't right. Is getting a schedule really this difficult?' She was the only person available to ask, so I went up to her again and asked in English. She froze, looking at me with a surprised expression, perhaps not expecting me to come back after her impolite demeanor. So, she had to patiently, albeit reluctantly, quickly reply to me in English. I asked if she could give me a copy of the schedule. She didn't even say ”please wait a moment.” She just turned directly to the counter, grabbed a schedule, practically slapped it into my hand with a ”Pia!” sound, said absolutely nothing, and then spun around and walked away, hahaha. I even managed to say ”thank you” to her. I was stunned. A 2600 yen per night hotel, and in my two years in Japan, this was the first time I'd experienced such shockingly poor service. I suggest that during peak check-out times, more staff should be assigned, or essential information like schedules should be placed in a conspicuous location, which would also save staff the trouble. And while the hotel indicates Chinese-speaking service is available, if staff who only speak Chinese are discouraged from asking questions, then I suggest the hotel shouldn't be on platforms like Ctrip trying to attract Chinese customers in the first place."

"The hotel room is spacious, and on a clear day, you can see the snow-capped Mount Fuji directly from the seaside garden – it's absolutely stunning! This foldable makeup mirror is super cool! If you get a front-facing lake view room, you can literally lie down and enjoy the entire panorama from your room! The hotel is right next to the pirate ship pier and the H bus terminal! It's also really convenient to get to Gotemba Outlet; just transfer from the H line to the M line. For returning to Hakone-Yumoto Station, you can ride the bus all the way to the end, and there's a bus stop right in front of the hotel! Overall, I'm extremely satisfied!"

"This is one of the best experience I have ever had! A very friendly owner + impeccable service. They offer pick-up drop-off services at togendai and oishishita, and when I asked whether they can drop off the luggage at Gora they said yes!!! Saved me so so much time!! Great room, not the most luxurious but definitely comfy. Be aware there is no private showers though. But needless to say, when theres an onsen why would you need a private shower! The onsen is great in a sense that since it's a small hotel, there was rarely anybody. It's almost like a private onsen. The water temperature of the inner one is just right, but the outdoor one, when it's snowing is quite cold. Also, the outdoor onsen had some debris as well. So the quality of the onsen isnt top notch but for the price, it's already way above my expectations. (Also you can see mount fuji as you are enjoying the onsen!) Only downside is the location. When they offer very good pick-up and drop off services, the luggage system from the railway doesn't include this hotel. This forced me to start the trip at togendai (you could ask then to simply pick up your luggage). Not a big problem if I have known this beforehand, but I had to change plans and get on the pirate ship first, so be aware!! Overall. 10/10 experience. Good price, good room, excellent service. Would come again definitely!!"

"Facilities: As expected from a century-old garden, it's a truly exquisite Japanese style. The room even has a private hot spring, and it's incredibly clean! A germaphobe's dream! Hygiene: Extremely clean, and the yukata (robe) was very comfortable. Don't even get me started on the food – it was beyond amazing, with two different meals a day. The service was superb too! Environment: Very comfortable and quiet. I especially loved the garden; I imagine it would be even more beautiful during autumn when the maple leaves change. Service: Excellent! The front desk staff even remembered me by face."

"Service: The service was excellent. When checking in, they explained all the important details about the hot spring, the room, and the brunch. Food: We had the half-board option (dinner and breakfast), and the food was delicious – highly recommended! There was also free ramen for a late-night snack, plus a self-service snack area with a beverage machine, beer, and small treats. Environment: Clean, comfortable, and well-maintained. Overall, if I go to Hakone again, I'll definitely stay here!"

"Wonderful location next to the park (and the territory itself looks peaceful and taken care of). The building needs some care though. We had a room with private onsen on the terrace and it was very convenient, but please note that the shower is also outside – it might be a bit cold not in the summertime, I suppose. Food was a bit blunt to our taste – both regular Japanese meals and vegetarian ones – but stuff made sure to provide vegetarian meals which was important for me, so if you’re looking for the ryokan with veggie food, it’s the place for you, just make sure to confirm your preference in advance via email so that they can accommodate you."

"Our stay was absolutely fantastic. The traditional Japanese room was spacious and super comfy. The onsen facilities were definitely the highlight, way better than I expected for the price we paid. They have 3 types: 1 indoor, 1 outdoor and 1 mixed. All these are bookable throughout the day, from 7am to 11pm and they are completely private. The ryokan is 15 minutes walking from Gora station, so if you arrive by train and you have luggage I recommend you check on google map how to get there with a bus, otherwise you’ll have to walk uphill for a while. The only negative point I can find is probably the breakfast, I tried both western and Japanese style, they are both quite pricy for what they are and I personally did not enjoy the Japanese one. Despite this I would totally come back if I ever visit Hakone again."

"The room with the open-air bath offers great privacy, and the natural hot spring water left my skin feeling wonderful after a soak. The hotel is very conveniently located, just a few steps from the station, making it suitable for all types of travelers. There are also private onsen baths available. The hotel garden has a serene atmosphere, and the food is good too."

"I absolutely loved this hotel! Everything from booking, arranging the shuttle via email, to check-in and check-out, was incredibly smooth. The private onsen, which I reserved in advance via email, was also a wonderful experience. The location is fantastic, right next to Togendai – just a 5-minute walk away. It's super convenient for visiting Owakudani and taking the Hakone Sightseeing Cruise. If the hotel shuttle schedule doesn't work for you, you can easily catch a bus from Togendai to Odawara hub. What's more, the Togendai bus runs every 15 minutes, and it's the starting point, so you'll never have to worry about not getting a seat or a place for your luggage. The hotel's buffet breakfast and dinner, with free-flowing drinks, were also a highlight. Most importantly, my husband left his headphones at the hotel. When we realized, we were already in Kamakura, preparing to head to Yokohama. We immediately called the hotel, and their response was incredibly fast. They quickly located the headphones and sent them via courier to the nearest express pickup point at our Yokohama hotel. We received them successfully before returning home. A huge thank you! I highly recommend this hotel to everyone. There was not a single thing to complain about throughout our stay."