Nashville Hotels with Wifi

I had an excellent stay at this hotel. The gentlemen working valet were outstanding—professional, attentive, and incredibly helpful throughout my visit. They managed my needs seamlessly while also handling several demanding guests with grace and efficiency. Their level of customer service was truly impressive, and each of them has a bright future in hospitality. The room was meticulously clean and exceptionally well maintained, which made my stay even more comfortable. One unexpected highlight was the water. As someone who frequently visits Nashville, I've often had issues with the local water. Whatever treatment is used typically irritates my skin and can even make me feel unwell, to the point that I usually use bottled water just to brush my teeth. To my surprise, the water at this hotel was wonderful. I experienced none of the usual issues and was able to use it without any discomfort. It may seem like a small detail, but it made a significant difference in the quality of my stay. I would gladly stay here again and highly recommend it to anyone visiting Nashville, TN.

Great hotel, great location! Housekeeping did not replace items in room (toilet paper, cups, etc) but room was clean.

They said they come to do house-keeping after every 2 days and they make the bed for you as well. When they came in on the 2nd day, they never had my bed made. It was as it was since last 2 nights for which I checked out early before my scheduled check out date which was the next day. I had the room for 3 nights but only stayed there for 2 nights because of it.

Had a great experience. We stayed to go to a concert in Nashville and it was perfect. The evening snack time was a wonderful treat, showers were awesome and the beds were super comfortable! Would absolutely recommend it!

Scott was the attendant when we arrived. He was amazing. He was kind, courteous, and extremely helpful. He deserves a raise and a promotion. I was in the 4th floor and the hallways hah ac extremely strong chemical smell, like industrial glue or paint thinner. It was enough to take your breath away. It didn't get into the rooms thankfully, but you certainly didn't want to leave them because it was so strong. We were advised by Scott that the hotel was undergoing renovations and he was extremely apologetic. The room was clean and comfortable. Unfortunately the same can't be said for the shower. The water was lukewarm at best and not warm enough for my granddaughter or daughter to take a shower. We were unable to try the breakfast as we woke up to an area wide power outage due to extreme weather. Overall, the best thing about staying here was the outstanding customer service we received and that would probably be the only reason I would come back again.

The hotel is in a good location, close to Vanderbilt University, with acceptable hardware facilities, swimming pool and gym, and laundry room. The service is very poor, especially the room attendants are all Hispanic, do not understand English, and the work attitude is not serious, often forget to clean the room, or forget to put the daily hygiene products and coffee boxes, after the front desk complaint, no one manages, It is the worst experience I have ever encountered since I stayed at the hotel. The deposit at check-in has not been refunded so far (it has been 2 weeks).

Breakfst was excellent. Location was very good. Sink drained very slowly. Bath light took several minutes to reach full brightness

Basically satisfied, but there is a problem. It was more than 500 yuan on the first day, but it became more than 1,000 yuan when I made the reservation on the second day. There is no integrity. It feels like big data is really taking advantage of the old customers.

The workers were friendly for the most part and the facility was not bad. My boyfriend And I stayed reserved a room for three nights. I guess since we were staying three nights, housekeeping wasn’t supposed to clean our room, which was fine. We didn’t mind, but I went down And asked a staff member for fresh towels, and sheets. As I was changing the sheets, I spotted a huge bedbug!! So I got to looking In the Mattress found three Iive bedbugs. I killed them myself and showed them to the lady at the desk. Obviously, I got really freaked out and could not sleep for the rest of the night. I finally gave up trying to sleep and just checked out at 5am. I would’ve left early than that, but I did not want to be out in that part of Nashville so early in the morning so I waited Until daylight before I left. The staff member did not offer to give me a new room or refund my money. She said she Let her boss know. She Didn’t even try to apologize on behalf of the Hotel. I’m very disappointed in the way The employee handle the situation. As disgusting as bedbugs are, I would’ve understood if she Would have even acted as if she cared. All she said was that it was probably because they Had had an exterminator out there Earlier in the week And it was probably just leftover from the exterminator spraying and stirring things around. I’m going to Call and speak to the manager Monday to Make sure he’s aware of the situation and let him know that his Employee did not handle the situation properly. Honestly, I feel like I should be refunded for the last night. The only reason I stay there is because I could not leave in the middle of the night and also because I did not want to pay for a room at different hotel room when I had already paid for that one. Times are hard and My husband and I were just visiting family. We could not afford to throw money around And go to a different hotel room.

It was nice for the price the bed was comfy .. the only thing that was wrong the fridge didn't work but other than that it was good