Luxury Hotels in Sydney

"Beyond the great location with a room overlooking the Sydney Opera House, everything else falls short when compared to Capella Sydney. The hotel's service feels incredibly stingy, unfitting for a hotel of this caliber. Firstly, all staff (except the doorman) weren't very enthusiastic. The lady at check-in had a forced smile throughout, didn't offer a room upgrade, and the room we got wasn't even in a great spot compared to others of the same type. We were given a small piece of chocolate upon arrival, and when we asked for another because we liked it, we were told no. The breakfast buffet only offered some fruits, yogurt, bread, and juice. If you wanted an omelet, you had to pay extra after inquiring. It's ridiculous!"

"We had a wonderful stay at Capella Sydney. Our sincere thanks to Rebecca Chan and Kelly Huang for thoughtfully arranging our rooms and making our family feel so warmly welcomed. We would also like to thank Monica Cisneros for the delicious macarons—they were a lovely and thoughtful surprise. We thoroughly enjoyed the breakfast and the hotel’s elegant interior, which beautifully combines classic heritage character with refined modern design. Every detail made the stay feel calm, comfortable, and special. Thank you to the entire team for such a memorable experience. Capella Sydney will definitely be our first choice whenever we have the opportunity to return to Sydney."

"Affordable price for a staycation. Room was clean. Not a hotel with much service and unfortunately we couldn’t use the pool as we could see a cigarette in the pool. Seems like a great place for social events and weddings."

"Extremely satisfied! The hardware and cleanliness were excellent, and the breakfast was great too. This is the best Novotel I've stayed at in Sydney, much more comfortable than the other Novotels I've experienced."

"My husband and I had a wonderful three-night stay at Meriton Suites Chatswood in Sydney. The hotel's location is excellent, within walking distance to both the train station and a large shopping mall, making it very convenient. Our room was spacious and bright, with a modern design, and came equipped with a complete kitchen and laundry facilities. This allowed us to cook and do laundry at our leisure, making it feel just like home. The high-floor view was stunning, especially at night overlooking the illuminated North Shore, which really enhanced the romantic atmosphere. The staff were friendly and attentive to our needs, making us feel very comfortable. We had three peaceful nights of rest, and during the day, we explored Chatswood's dining and entertainment options, returning to the hotel in the evenings for tranquility and comfort. This stay left a deep impression on us; it was both convenient and cozy, making it the most commendable accommodation choice during our trip to Sydney."

"The hotel generally meets five-star standards, but it's positioned as a more accessible five-star option. The decor is quite traditional, not a modern, brand-new design. The rooms are well-maintained, and if you're lucky enough to get a high-floor room, the view is fantastic. You get a direct view of the harbor and the sea, which is beautiful both day and night. The rooftop pool and gym are definitely worth checking out; the views are superb and were a pleasant surprise during my stay. It's a bit of a walk to the subway station, a few minutes on foot, but it's generally acceptable. Overall, it offers good value for money, making it suitable for travelers who want a five-star experience but are also budget-conscious."

"I want to specially thank the two lovely ladies in my photo, Caroline and Linh. Whenever I encountered a problem and brought it to their attention, they were both incredibly enthusiastic and helpful in resolving it. A special shout-out goes to Linh, the manager on duty that day. In my eyes, she's an angel with a beautiful heart. When I told her about the issue I was facing, she promptly and exceptionally resolved it. I feel very fortunate to have met her on my last day staying at the Shangri-La. I had booked a total of three nights, and the first two nights were not pleasant. When I reported issues to the manager on duty at the time (a Korean lady, whose name I've forgotten and don't wish to remember, she was incredibly arrogant and unreasonable, I truly don't understand how she holds a managerial position), I received no respect whatsoever. Instead, she used her position to intimidate me. When she said she couldn't resolve it, I asked if I could speak to her manager. She arrogantly said she *was* the manager, implying that speaking to anyone else wouldn't help and she wouldn't change my room. I told her fine, and the next morning I went to the front desk to find another manager to request a refund for the third night's room charge, as the current room was not what I wanted. Originally, encountering this problem left me with some regret, but thanks to Manager Linh's thoughtful and efficient help in resolving it properly, she not only dispelled my troubles but also transformed this experience from regrettable into a perfectly wonderful memory! Her professional and warm service made me feel so comforted and cared for. Thank you for your dedication, I will definitely come again next time~💛"

"I booked the cheapest twin room on the 26th floor, offering a direct view of the Bell Tower from above. The room was incredibly spacious, probably over 50 square meters, and even had a bathtub. While the furniture was quite basic, the front desk service was absolutely excellent. I also visited the gym. The building itself is a former Sydney Post Office, so many people come to take photos. There are even two free daily tours about the building, but I didn't have time to join. Overall, staying here was a great experience. It definitely gave off a 'old money' vibe."

"There was a slight hiccup during check-in, but thankfully, Trip.com staff were incredibly proactive in communicating and resolving the issue, allowing me to smoothly check into a sea-view room that evening. The hotel service was exceptionally warm, even upgrading my room to a 270-degree panoramic view room. The expansive views made for an excellent experience. The only minor downside was that the hotel pool wasn't open yet, but you could get tickets for the beachfront pool at the front desk, which was just a 10-minute walk away."