Mountain view Hotels in Hurghada

During the Chinese New Year, we were the only two Chinese guests there—can you believe it? The staff immediately struck up a conversation with us as soon as they saw we were Chinese. The staff here have a particular fondness for Tiger Balm; two of them asked us for some, thankfully we had some with us. The all-inclusive experience was great, with food and drinks provided. Check-out was at 12 o'clock, but we could keep our wristbands, meaning we could still eat, drink, and sunbathe on the beach after check-out. It's a compact resort hotel, quite beautiful at night with the lights on. Oh, there's one problem with this hotel: insufficient guidance for Chinese guests. Perhaps because it's mostly frequented by Europeans and Americans, they gave us a QR code upon check-in, and all hotel service information required downloading an app—reservations, activities, restaurant hours, etc. The problem is, the app can't be downloaded by Chinese people; it requires a Google account. Since it's on the Google Play app store, even my Google account didn't work—the verification process was incredibly troublesome. Later, we asked Doubao (a popular online figure), and Doubao knew everything!

Very satisfactory hotel, the service is timely and in place. I was not very satisfied with the location of the sea view room I booked, so after some communication, I upgraded to a pool room. The beach is beautiful with its own beach and two public swimming pools. Mostar, the butler, was enthusiastic and attentive. He took us to watch the sunset on the second afternoon of our stay. The hotel also prepared wine, drinks and snacks. There was a free aperitif with live music on Monday night. The breakfast and dinner were rich. The oil massage was great, the masseuse was Thai. Super high value for money, worth coming again!

Excellent resort with amazing sea views and a very relaxing atmosphere. The rooms were spacious and cleaned daily, and the service was outstanding from check-in to departure. We especially loved the private beach and sunset views. A fantastic all-inclusive experience. Plenty of food choices, lovely swimming pools, restaurants and gardens were all impressive. Staff worked tirelessly to ensure guests were happy and comfortable. I would happily recommend this resort to anyone visiting Hurghada.

Hotel is good, lots of swimming pools, good beach, but little for this hotel. Of good: clean in the room, good service if you live in the buildings. Of the downsides: in the bungalow there is never hot water, my friends went to take a shower to me in the room. There are two swimming pools with heating, but heating, you can say no if you are Russian, there are conflicts with holidaymakers from the Baltic. More cool and clean, to the depth to go long, and so super)))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))

Facilities: The facilities are very complete, with a bar, pool, BBQ, and restaurant. However, the breakfast was terrible; you might consider booking without breakfast. The room facilities are excellent and very complete! Cleanliness: The cleanliness was very poor. Due to language barriers and mediocre cleaning standards, it didn't even match up to an average small hotel in China. For example, dust on the tabletops wasn't wiped. Environment: As shown in the pictures, the environment is very pleasant. Service: There wasn't much service, just average.

This place has the worst and most unskilled guest relations manager I have ever met. We went to him with 2 complaints, the first was that we found what looked like BLOOD STAINS on our bed sheets, he didn’t take any action, just apologized, chatted with us briefly, then left us and went to other guests. What happened in handling the second complaint though left us FURIOUS. We were woken up by a call at 12 am from Mr. Tamer at the reception asking a casual question that he could have asked any time earlier. We went to Mr. Michael, the guest relations manager, the next morning to file a complaint and he literally left us even more shocked and upset. He kept making excuses for the receptionist behavior, we asked him what would happen next now that we had submitted a complaint and he literally didn’t have an answer or simply didn’t want to give us one. He kept bluffing in poor English that we couldn’t make sense of, then hours later he sent me a message saying that Mr. Tamer (the receptionist) will “provide all the necessary information”. Mr. Tamer was the one who handled our check-out, and unsurprisingly he acted like nothing happened. Up until that point we liked the place and service and were even ready to overlook the sheets situation and leave a good review, the food was really nice and the restaurant workers were amazing. But safe to say that the guest relations experience ruined the whole thing for us.

Обслуживание отличное ! Персонал вежливый , ненавязчивый , внимательный , добрый отзывчивый ! 👍 Отель изношенный, но стараются сделать всё для гостей! Ремонтируют , убираются! Постояльцы в основном местные. Цена и качество соответствует 👍 Я довольна, спасибо за гостеприимство! 🤝🤗