Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jul 26, 2025
CindyTsang
The location is slightly off downtown; if you have a car, it's not a problem. Street parking is fine; you can pay $19 for a night. The flat is huge for two people. The facilities are in good condition. There are two Dyson fans, one in the living room and another in the bedroom. We were here in the summer, but the temperature at night was around 12-14. It's good not to have AC in the room, and the room still feels cool enough with the balcony door and the bottom windows opened in the bedroom and the living room, even without turning on the fans. There are washing machines with a drying function in the room, which are free to use, but you must bring your detergents or buy them at the front desk. I liked the living environment and the fresh air here. As it's off the main road, I enjoyed the silent evening without traffic noise.
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Price per night from:VND 5,361,972
Posted on Aug 10, 2026|Traditional Room
Jeannette11
This hotel exceeded our expectations. The staff were very kind and helpful, our room was clean and quiet, and the bed was very comfortable. The location is great, close to bus stops & shops. We had a wonderful stay and will come back again
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Price per night from:VND 3,115,531
Posted on May 10, 2026|Fairmont Room with 1 Queen Bed, City View, 239 sqft(22 sqm)
Guest UserLived in Victoria for 40+ years and our first stay at the Empress. Great history inside and out. Delicious breakfast in the Bengal Lounge. We will be returning.
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Price per night from:VND 5,059,343
Posted on Jul 5, 2026
Pianist with no handsThe only duckie hotel in Canada it is! We love the big duck in the roundabout. Had a smooth and quick check-in. We were gifted two extra duckies besides of the one in our bathroom! Free coffee & tea at the lobby.
This hotel is a renovated motel. We can park very closed to our room, where it’s only a stair away. A restaurant right next to the lobby. There are so many restaurants and shops opposite the hotel. The location was superb!
The room was very clean besides of the soap bar near the bath tub. It was still dim after all lights were on, especially the area of full size mirror.
No amenities in this building, but laundry is cheap $2 each only
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Price per night from:VND 2,397,756
Posted on Oct 15, 2023
ES20
Location close to the airport and pier, convenient for the next day
There is only one elevator in the whole hotel. It is very difficult to wait for a location during the morning peak period, especially when you are carrying luggage to check out, it is difficult to take the stairs.
The overall environment is good, the elevator problem
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Price per night from:VND 2,715,905
Posted on Dec 28, 2025
Guest User
We stayed as a couple at Sandman Hotel Victoria for four nights over the Christmas holidays. The hotel looks fresh and modern, as if recently renovated, and was very affordable for Victoria given the season. Amenities include a swimming pool, hot tub, and gym, and the gym is particularly well equipped for a hotel in this price range. Unfortunately, we never had a chance to use the pool or hot tub as they were consistently crowded, and at one point two guests appeared to have poured soapy products into the hot tub, effectively turning it into their own bubble bath, which was unpleasant, and staff did not seem to address it. Another downside was housekeeping: daily service is not provided by default and must be requested each morning, which was not explained at check-in. When we did request housekeeping, towels were replaced and the bed was made, but toiletries such as soap and toilet paper were not replenished and had to be requested separately. Overall, good value and a fresh property, but housekeeping practices and monitoring of shared amenities could be improved.
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Price per night from:VND 2,743,064
Posted on Aug 5, 2025|King Room
Guest UserThe room was spacious and the service was great! The hotel is in a great location for venturing downtown by foot. We parked in their underground parking while we were there. Even when we checked out, we were allowed to keep our car in the lot until 4pm (but confirm with the front desk just incase).
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Price per night from:VND 4,244,571
Posted on Jul 1, 2026
Guest UserThis is a good hotel . There was a little difficulty during our stay that was not hotels fault. The management professionally dealt with it. We were last minute guests for the staff?, after leaving a very ‘’poor’’ hotel very quickly. Friendly, atmosphere, if I am next in Victoria ?, the VIC will be where we will stay, , easy 5 minute drive. 1mile from downtown.
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Price per night from:VND 2,102,886
Posted on Aug 15, 2026|Standard Double Room, 2 Double Beds
Guest User
We had a pleasant stay at the Arbutus Inn and it was a good base for us to explore Victoria. We chose this hotel because it was affordable and parking was included. The hotel staff were super friendly and helpful throughout our stay.
The room was well equipped with air conditioning, mini fridge, microwave, coffee machine, and very good lighting. The beds were comfy and the room was mostly quiet during our stay. The bathroom was good and the provided shampoo, body lotion and bar soap for the shower. They do not provide daily housekeeping here but you can pick up more things or put in requests at the front desk. We feel extra attention should be given to the AC unit, mini fridge and shelving for cleaning.
The location for the hotel was good. There is a good diner across the street and some decent restaurants nearby. It is a 20 minute walk to Chinatown and 30 minutes to the inner harbour area which are both worth exploring. There are a couple of bus stops nearby which can get you to other areas of the city too. We drove and felt it was easy to get into and out of this area. National car rentals operates an office here as well if you need to rent a car.
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Price per night from:VND 1,528,666
Posted on Jan 11, 2026
Guest User
Great hotel great location ,stopped here many times ,parking is now better but still costs you $20 day but it is downtown ,heating in room very poor ,had to ask for additional heater .this room also had large windows with a view to the ocean which was great ,but heat loss from windows with a small portable radiator was not sufficient ,but luckily this room had an open fireplace ,so I sublimated the heat by making a nice fire ,may be a good idea for the hotel to offer to sell the logs rather than me going out to a hardware store to buy them
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Price per night from:VND 2,261,961