Pullman properties in Sanya

Our experience was absolutely fantastic! The butler contacted us in advance to arrange our check-in and even upgraded our room. We also received a complimentary fruit platter. The breakfast was incredibly rich and the service was excellent. After breakfast, we even got to feed the fish. The 30-minute island photoshoot was amazing, the pictures turned out absolutely beautiful and I'm super happy with them.

We stayed here with our newborn baby. The hotel was nice and the grounds were well kept - it had lovely gardens which we enjoyed walking round with our baby. We booked the pool access room which was quite dark and smelt of damp. Although this room has pool access and a lounging area it was taken by other guest leaving their towels to reserve the beds at 7am! Other guests were also smoking in this area so it was impossible to use our own balcony. The staff at the hotel were very friendly, Jane, Anne and Emily from the hotel lobby were great when we told them about our issue with smoking around our baby. We changed to a villa which was great and definitely worth booking over the other rooms. It was bright and clean with a great big bath and lovely private pool. We ate elsewhere most of the time as during breakfast I found glass from a chipped plate in my food which I unknowingly chewed and cut my mouth. The staff offered us a free buffet dinner which we declined as we were totally put off eating there and hadn’t enjoyed the dinner when we ate there - wouldn’t recommend the food at all.