Spa Hotels in Zermatt

This has to be the coziest and most delightful hotel I've stayed at in Europe so far! The room was warm, clean, and fully equipped. Plus, the minibar was free! Our Matterhorn-view room offered stunning views of the Matterhorn right from our balcony – no need to even step outside. Zermatt is a small town, so the hotel's location meant we could get anywhere within 10 minutes. The owner and staff were incredibly warm and lovely people. Breakfast was amazing, with a great variety and beautifully presented. The hotel also offers a shuttle service to the station; we just told the owner and a staff member took us there with a walkie-talkie! Highly recommend!

Overall great experience. The hotel location is good near train station and lots of restaurant and shop around the area. Hotel staff is extremely friendly and helpful. Hotel cleanliness is perfect. Easy to get to marathon and Gornergrat.

I was immediately impressed upon arrival by the beautiful view of the Matterhorn from the terrace. The washroom and bathtub were impeccably clean, and soft bathrobes and slippers were provided. Breakfast offered made-to-order omelets, which were delicious. Upon departure, I was chauffeured to the station in an electric cart. It's a lovely hotel that I would love to stay at again.

The waiter's attitude is good, the breakfast is very good, the choice is many, the hotel is very convenient, very clean, there are many restaurants next to it, not far from the train station and the cable car station, very convenient

We stayed 3 nights… Fantastic view of the Matterhorn…. Staff are amazing and very welcoming… location was perfect…. Close to the train station. We will definitely come back to this hotel again!!!  5/5

The service here are the best. The staff are very lovely and super nice. The beds are very comfy. Very satisfied with this hotel. Would recommend this hotel if you’re looking for an accommodation in Zermatt.

I had a very pleasant stay at this hotel in Zermatt and was really happy with the overall experience. The location was one of the biggest highlights. The hotel is in a very convenient area, making it easy to explore Zermatt and enjoy the beautiful surroundings. It was also great to be so close to the river and some of the popular photo spots, while still having a relatively quiet and peaceful atmosphere. The room was clean, spacious, and comfortable, with enough space to relax after a long day of exploring the mountains. Everything was well maintained, and the hotel had a comfortable and welcoming atmosphere. I especially appreciated how quiet the hotel was despite being in a convenient location. It was easy to relax and get a good night’s sleep after spending the day walking around Zermatt. Overall, I really enjoyed my stay here. The location, cleanliness, spacious room, and peaceful atmosphere made it a great choice for visiting Zermatt. I would definitely stay here again and would recommend it to anyone looking for a comfortable place to stay in Zermatt.

For a truly memorable stay in Zermatt, look no further than the Traditional Julen Hotel. We travelled throughout Switzerland, and the view from our Matterhorn room was hands down the best we experienced. Waking up to that iconic peak every morning was simply breathtaking. The service at the Julen is impeccable. The staff is incredibly accommodating and went above and beyond to meet every need we had, making us feel truly welcome. Speaking of needs, be sure to grab a bite at their downstairs restaurant. The food is excellent, though the space is a little on the cozy (some might say claustrophobic) side. Don't let that deter you, though - the culinary experience is well worth it. Overall, the Traditional Julen Hotel is a fantastic choice. Splurge on the Matterhorn room for an unforgettable view, and rest assured knowing you'll be taken care of by a truly exceptional team. Highly recommended!

The hotel is uniquely located right along the Gornergrat railway line, about a 3-minute walk from Riffelberg station. Perched on a snowy mountain, it offers stunning views. We were quite lucky during our stay; we saw the Matterhorn on the first day and it snowed on the second, which created a fantastic atmosphere on the mountain. If you're looking for snowscapes or a secluded, unique ambiance, this place comes highly recommended. The hotel's facilities are reasonably modern. Despite being an old building, the interior has been renovated to some extent, and the rooms are clean and tidy. As for the food, the taste was decent but nothing special, and the selection wasn't as extensive as we'd hoped. Our meal package included two dinners and two breakfasts. Dinner was mainly a buffet plus à la carte options, but the à la carte dishes weren't very diverse and the taste was just so-so. The buffet was standard Western salad bar quality, but it tasted good. Breakfast was typical Continental fare. Don't go in with high expectations for the food. Regarding the much-advertised spa, we didn't have a great experience this time. The outdoor pool water was too cold and the indoor panoramic sauna was too hot, preventing us from fully enjoying either. We hope the hotel can increase the temperature of the outdoor pool.

We were incredibly unlucky to get caught in heavy rain and ended up completely soaked, with my phone even getting damaged. But at the same time, we were so lucky to have met Alexandra! She was incredibly warm, helpful, professional, and genuinely kind. She went above and beyond to help us when we were in a difficult situation, and we truly appreciated everything she did for us. The service was absolutely amazing!!! 💕 We are so grateful for her help and kindness. She really made a stressful situation so much better. Highly recommend this hotel, especially for the outstanding service! ⭐️⭐️⭐️⭐️⭐️