Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Dec 27, 2025
Guest User
Our room faced the Matterhorn directly! Absolutely stunning! In the morning, you don't even need to go to a viewpoint to see the 'golden' sunrise on the mountain, and the evening view is just as incredible! This hotel is completely worth it just for the views alone! The service, needless to say, was exceptional and very attentive! Someone was there to pick us up right at the train station when we arrived, and they also dropped us off at check-out, saving us the hassle of dragging our luggage around. The hotel room itself was very new and spacious!
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Price per night from:£146
Posted on Jul 29, 2025
Yan Jai YOLO
The waiter's attitude is good, the breakfast is very good, the choice is many, the hotel is very convenient, very clean, there are many restaurants next to it, not far from the train station and the cable car station, very convenient
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Price per night from:£207
Posted on Jul 18, 2026|Deluxe Double With Matterhorn View
ゆうこったI was immediately impressed upon arrival by the beautiful view of the Matterhorn from the terrace. The washroom and bathtub were impeccably clean, and soft bathrobes and slippers were provided.
Breakfast offered made-to-order omelets, which were delicious.
Upon departure, I was chauffeured to the station in an electric cart.
It's a lovely hotel that I would love to stay at again.
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Price per night from:£314
Posted on Jul 19, 2026|Design Double Room, Partial Matterhorn View
Guest UserThe hotel's location is excellent, right next to the train station and opposite McDonald's. The room was spacious and clean, and the balcony offered a partial view of the Matterhorn. The breakfast area was lovely, and the food was decent. We even saw the black-nosed sheep returning home from our balcony.
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Price per night from:£163
Posted on Aug 10, 2026|Alpine Junior Suite Matterhorn
Bryce LatimerWe stayed 3 nights… Fantastic view of the Matterhorn…. Staff are amazing and very welcoming… location was perfect…. Close to the train station. We will definitely come back to this hotel again!!! 5/5
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Price per night from:£166
Posted on Oct 30, 2024
Qhdn
The service here are the best. The staff are very lovely and super nice. The beds are very comfy. Very satisfied with this hotel. Would recommend this hotel if you’re looking for an accommodation in Zermatt.
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Price per night from:£201
Posted on Jun 13, 2025
USCkaiwenlaoshi
This hotel is relatively cost-effective in Zermatt. The room is relatively small, but very design-conscious, and you can see the Matterhorn from the balcony. The breakfast is very good and freshly made. The hotel's spa is very unique and worth a try.
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Price per night from:£237
Posted on Apr 29, 2025|Matterhorn Double Room
HarmonickFor a truly memorable stay in Zermatt, look no further than the Traditional Julen Hotel. We travelled throughout Switzerland, and the view from our Matterhorn room was hands down the best we experienced. Waking up to that iconic peak every morning was simply breathtaking.
The service at the Julen is impeccable. The staff is incredibly accommodating and went above and beyond to meet every need we had, making us feel truly welcome. Speaking of needs, be sure to grab a bite at their downstairs restaurant. The food is excellent, though the space is a little on the cozy (some might say claustrophobic) side. Don't let that deter you, though - the culinary experience is well worth it.
Overall, the Traditional Julen Hotel is a fantastic choice. Splurge on the Matterhorn room for an unforgettable view, and rest assured knowing you'll be taken care of by a truly exceptional team. Highly recommended!
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Price per night from:£167
Posted on Feb 23, 2025|Junior Suite With Matterhorn View
kris_0Location – 10/10
Nestled high above Zermatt, the Riffelhaus 1853 is accessible via the Gornergrat railway, making the journey itself an adventure. Once you arrive, you’re greeted by panoramic mountain views in every direction, with the iconic Matterhorn standing proudly in front of you. The setting is perfect for ski-in/ski-out access in winter and stunning hiking trails in summer.
Rooms – 9/10
The rooms are cozy, modern, and well-equipped while still maintaining a classic Swiss alpine charm. Many rooms come with Matterhorn views, and waking up to this scenery is an experience in itself. The beds are comfortable, and the rustic wooden decor gives a warm, welcoming feel. Some rooms have balconies, which I highly recommend booking for the full experience.
Service – 9/10
The staff is friendly, professional, and attentive. Despite the hotel’s remote location, the service is top-notch, with staff going out of their way to accommodate special requests. From seamless check-in to helpful local recommendations, they make the stay even more special.
Dining – 8.5/10
The on-site restaurant serves delicious Swiss cuisine, including traditional dishes like fondue and rösti. The breakfast is generous, featuring fresh bread, cheeses, meats, and eggs cooked to order. The only downside is that, due to the remote location, dining options are limited to the hotel restaurant, but the quality makes up for it.
Wellness & Spa – 10/10
The outdoor hot tub with a view of the Matterhorn is an absolute highlight! There’s also a sauna and steam bath, perfect after a day of skiing or hiking. Soaking in the warm water while surrounded by snow-capped peaks is an experience worth every penny.
Activities – 10/10
Winter: Perfect for skiing, as the hotel is directly on the slopes. The ski room is convenient, and the access to the Gornergrat ski area is unbeatable.
Summer: Incredible hiking trails with direct access to the Gornergratbahn for easy excursions to higher altitudes.
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Price per night from:£840
Posted on Jul 30, 2026|Double Room with Mountain View
Guest UserThey were kind enough to upgrade my room to a mountain view room and it was absolutely amazing, thanks to the weather being perfect. Breakfast buffet had a variety of selections and the food was fresh and yummy. They also provide you with a shuttle service to and from (i only used it for going to the train station because i was not aware this was an option) the train station which was really helpful. Rooms are pretty up to date and clean, I would def come back.
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Price per night from:£131