Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Apr 12, 2026|Fantasy Castle Superior King Room
Guest UserOur stay was absolutely wonderful—truly beyond expectations! Every little detail kept surprising us in the best way. The level of care and thoughtfulness throughout the hotel really stood out.
The room amenities were exceptional, from the Dyson hair dryer to the luxurious L’Occitane products throughout. They even provided a cute little bag for us to take everything home, which was such a thoughtful touch!
What made the experience even more special was the incredible team. Every staff member, from reception to the cleaning team and activity hosts, was top-notch—friendly, attentive, and genuinely passionate about what they do. They made us feel so welcome and well taken care of.
There were also countless activities for children, which made it perfect for families, while still offering great options for parents to relax and enjoy themselves too.
We couldn’t have asked for a better stay and would happily return again!
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Price per night from:$342
Posted on Jul 26, 2026|Superior Room-Two Beds
소비니우스This is an absolutely fantastic hotel!
1. **Location**: It's incredibly accessible, just a 5-minute walk from Jiaoxi Bus Terminal. Even in the scorching heat of late July, we could quickly get there with our luggage.
2. **Customer Service**: During check-in, there was a staff member who spoke Korean, which made the process incredibly smooth. She proactively provided information I might need and explained the hotel's various services in Korean. I really appreciate her kind assistance.
3. **Room**: The room was very spacious and perfectly adequate for two people. The beautiful mountain view from the back was a delight, and the in-room hot spring tub was huge. The only minor drawback was the slightly firm bed, but aside from that, the complimentary minibar drinks and snacks, along with the immaculate cleanliness, were excellent.
4. **Hot Spring**: Beyond words, it was superb. The separate changing rooms for men and women were cool, and with about 10 individual showers, showering was comfortable and pleasant. After showering, entering the hot spring area, there were various pools ranging from 35°C to 42°C. There was even a unique doctor fish pool, which was a fun experience. Both steam and dry saunas were available, offering a great way to detox.
5. **Swimming Pool**: The large outdoor pool had separate lanes for swimming and recreational use, as well as a shallow pool for children.
6. **Breakfast**: This was the highlight of the hotel. There are hardly any reviews for this hotel on Korean blogs, and even fewer detailed reviews about the breakfast, so I didn't have high expectations. However, the breakfast, which was managed by time slots to ensure a moderate number of diners, was the best I've ever experienced at any hotel. I thoroughly enjoyed the fresh salads, diverse seafood, hot dishes, yogurt, ice cream, and bakery items – I was so full! My only regret was that I couldn't eat more in the morning. The staff were also incredibly friendly.
When I first booked, I thought the price was a bit high, but for this price, the facilities and service are exceptional. If I visit Taiwan again, I would definitely want to stay here again. I highly recommend this excellent hotel to everyone!
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Price per night from:$170
Posted on Jun 4, 2025|Loft&Fashion Ensuite
Guest UserThe environment is comfortable and the prices are reasonable. The breakfast is good.
It's located near the railway and faces a rice paddy. Watching the trains is quite interesting, but it might not be suitable for those with sound sensitivity.
I saw that the B&B also has campervan accommodations, and I'd like to try it next time I get a chance.
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Price per night from:$60
Posted on Aug 29, 2025
Guest User
Overall, it was a good stay and I'd definitely stay there again. The lobby was grand, the family rooms were spacious, the rooms were clean and comfortable, and the beds were just the right firmness for a good night's sleep! Cons: The elevator was incredibly difficult to wait for when checking out. All three elevators were packed, and the wait was long. The emergency exit only goes to B1, so if you park your car in B2, you still have to find a way to get to B2 by hopping on an elevator from another floor! My kids loved it. There's a pool with hot springs, a ball pool, a PS5, a racing track for little Bubu cars, and a variety of other children's play facilities! It's definitely on my bucket list for future trips with kids!
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Price per night from:$143
Posted on Apr 5, 2026|Japanese Style Room (Dual Spring Bath)
Lowin99We stayed for two nights in a twin room with a Japanese-style design and two hot spring baths. The room was bright and comfortable. The hotel also offers multiple indoor and outdoor cold spring pools for guests to use free of charge, which is perfect for a relaxing vacation. The only area for improvement I'd suggest is for the hotel staff to proactively offer assistance with luggage. On the day we checked out, there were a few staff members standing idly in the lobby. Seeing guests struggling with luggage, they really should have stepped in to help.
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Price per night from:$185
Posted on Aug 2, 2026|Classic Double Room
Guest User
As someone who loves hot springs, whenever I have a day off, I search for great hot springs ♨️ and nearby delicious food and fun places to unwind from work stress. I've been to all the hot springs in Yangmingshan, so a friend recommended Jiaoxi in Yilan. That's why for my last two trips, I chose to stay at the Grandma Hot Spring Hotel in Jiaoxi. This stay was excellent, with superb environmental hygiene 👍, and you can even cook food in the hot spring water. The most amazing thing was the fish spa pond at the hotel – a fantastic first-time experience! I'll definitely be back. This hot spring hotel ♨️ is highly recommended.
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Price per night from:$77
Posted on Aug 22, 2026|Superior Double Room
pageturner
+ The front desk staff were friendly and polite.
+ The room was spacious, almost double the size of a typical hotel room.
+ The bed and pillows were comfortable for a good night's sleep.
+ The air conditioning was already on when we entered the room, which was a nice touch and made a good impression.
+ There's a water dispenser on every floor providing hot and cold water, which is quite convenient.
+ The bathtub was huge, and the hot spring water flow was strong.
+ There's a spa and sauna, but we didn't have time to use them.
@ The parking lot is quite a distance away. The hotel advises checking in and dropping off luggage first before parking, which is inconvenient on hot or rainy days.
@ The bathroom floor is very slippery; elderly guests should be especially careful and wear slippers when walking around.
@ The room's light switches are all concentrated by the bed, and there's no switch near the bathroom door, which is inconvenient when going to the bathroom in the middle of the night.
@ Breakfast was decent but nothing spectacular.
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Price per night from:$78
Posted on Apr 21, 2026|Superior View Twin Room
weiwen82Very pleasant experience stay. The customer service was excellent, from the time we walk in with the staff open the door for us to the time we check out. The front desk staff Louis was very helpful and polite. Amenities in the room, hot spring to the spa are provided everything we needed including the dryer for the swimsuit. Private hot springs tub was Great for us who walk all day long and want to have late night hot springs experience.
The hotel welcome with afternoons delivered to room.
Breakfast with large variety or Japanese and ********* cuisine.
Great location, near the train station and next to free public hot spring reserve
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Price per night from:$124
Posted on Jul 20, 2026|Deluxe Queen Room
Anonymous UserMy stay at the Four Points by Sheraton Jiaoxi in Yilan was truly enjoyable. The hotel is conveniently located near the famous hot springs, making it an ideal spot for relaxation. The property has a modern yet welcoming atmosphere, with spacious rooms that feature comfortable beds and large windows offering beautiful views of the surrounding mountains. One of the highlights was the hot spring facilities—clean, well-maintained, and perfect for unwinding after a day of exploring. The staff were courteous and helpful, always attentive to guests’ needs. Breakfast was excellent, with a wide selection of both ********* and international dishes. Overall, this hotel combines comfort, great service, and the unique charm of Jiaoxi’s hot springs, making it a wonderful choice for both leisure and family trips.
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Price per night from:$133
Posted on Nov 15, 2023|Snow Mountain Double Spring Twin Room
Shirlyn91The breakfast selection is limited with little changes. Breakfast is at Art Spa Hotel instead of Resort One Hotel but front desk staff fails to bring us over when we ask for directions, thus it was a bit disappointing. The location of the hotel was great as it was a short 3 mins walk from Jiaoxi train station and a 15 mins walk from Jiaoxi Bus transfer station. Cleanliness of the room was good and the housekeeping staff were more friendly than front desk staff.
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Price per night from:$86