Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jul 26, 2026|Superior Room-Two Beds
소비니우스This is an absolutely fantastic hotel!
1. **Location**: It's incredibly accessible, just a 5-minute walk from Jiaoxi Bus Terminal. Even in the scorching heat of late July, we could quickly get there with our luggage.
2. **Customer Service**: During check-in, there was a staff member who spoke Korean, which made the process incredibly smooth. She proactively provided information I might need and explained the hotel's various services in Korean. I really appreciate her kind assistance.
3. **Room**: The room was very spacious and perfectly adequate for two people. The beautiful mountain view from the back was a delight, and the in-room hot spring tub was huge. The only minor drawback was the slightly firm bed, but aside from that, the complimentary minibar drinks and snacks, along with the immaculate cleanliness, were excellent.
4. **Hot Spring**: Beyond words, it was superb. The separate changing rooms for men and women were cool, and with about 10 individual showers, showering was comfortable and pleasant. After showering, entering the hot spring area, there were various pools ranging from 35°C to 42°C. There was even a unique doctor fish pool, which was a fun experience. Both steam and dry saunas were available, offering a great way to detox.
5. **Swimming Pool**: The large outdoor pool had separate lanes for swimming and recreational use, as well as a shallow pool for children.
6. **Breakfast**: This was the highlight of the hotel. There are hardly any reviews for this hotel on Korean blogs, and even fewer detailed reviews about the breakfast, so I didn't have high expectations. However, the breakfast, which was managed by time slots to ensure a moderate number of diners, was the best I've ever experienced at any hotel. I thoroughly enjoyed the fresh salads, diverse seafood, hot dishes, yogurt, ice cream, and bakery items – I was so full! My only regret was that I couldn't eat more in the morning. The staff were also incredibly friendly.
When I first booked, I thought the price was a bit high, but for this price, the facilities and service are exceptional. If I visit Taiwan again, I would definitely want to stay here again. I highly recommend this excellent hotel to everyone!
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Price per night from:£131
Posted on Jul 24, 2026|Green Room(Double Bed Room)
jviou
My stay at Guanshang Hot Spring Hotel was truly fantastic!
The room was bright and comfortable, spotlessly clean, and the wet/dry separation in the bathroom was a thoughtful touch. I especially loved the green plants next to the bathing area, which made soaking in the hot spring feel incredibly relaxing and gave it a real vacation vibe. The toiletries provided were from Cha Tzu Tang, which added a touch of luxury and showed the hotel's attention to detail.
The breakfast was a pleasant surprise – served until 1:30 PM, so there was no need to rush in the morning. The variety of dishes was extensive and refined, and everything tasted delicious. You could tell the ingredients and preparation were of high quality.
A huge bonus was being able to continue using the hotel facilities until 6:00 PM after check-out, which made the trip even more leisurely. We accidentally overstayed our welcome a bit, but the staff didn't reprimand us at all. Instead, they were incredibly polite and courteous, making us feel genuinely cared for.
From the accommodation environment and dining quality to the service attitude, every aspect left a great impression. It was a truly enjoyable stay. I highly recommend it to anyone looking for a relaxing getaway, and I'll definitely be back if I get the chance!
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Price per night from:£90
Posted on Jun 4, 2025|Loft&Fashion Ensuite
Guest UserThe environment is comfortable and the prices are reasonable. The breakfast is good.
It's located near the railway and faces a rice paddy. Watching the trains is quite interesting, but it might not be suitable for those with sound sensitivity.
I saw that the B&B also has campervan accommodations, and I'd like to try it next time I get a chance.
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Price per night from:£46
Posted on Aug 29, 2025
Guest User
Overall, it was a good stay and I'd definitely stay there again. The lobby was grand, the family rooms were spacious, the rooms were clean and comfortable, and the beds were just the right firmness for a good night's sleep! Cons: The elevator was incredibly difficult to wait for when checking out. All three elevators were packed, and the wait was long. The emergency exit only goes to B1, so if you park your car in B2, you still have to find a way to get to B2 by hopping on an elevator from another floor! My kids loved it. There's a pool with hot springs, a ball pool, a PS5, a racing track for little Bubu cars, and a variety of other children's play facilities! It's definitely on my bucket list for future trips with kids!
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Price per night from:£112
Posted on Jun 4, 2026
WU MENG Te
The room was incredibly spacious, and the price was very reasonable, offering great value for money. There were quite a few facilities in the spa pool, and the water jets were powerful, leaving my body feeling completely refreshed after use. Although the breakfast selection wasn't extensive, the taste was decent. It was a shame that the menu was exactly the same for both nights of our stay. My only minor complaints are that despite the large room, the bed was a bit small, and there were very few power outlets for charging devices. Overall, it was still a very good experience.
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Price per night from:£55
Posted on Jun 2, 2026
Sandy928
We are frequent guests of Chung-kuan, especially after the Spring Hill Resort Chuan-tang Deyang branch closed. Chung-kuan has always been our top choice for accommodation and hot springs. They say there's no harm in comparison, so I'd like to offer some sincere advice to Chung-kuan. The weather has been extremely hot recently, and on the night we checked in, the indoor pool was closed. The outdoor pool was a scorching 39 degrees Celsius, and we nearly fainted from dehydration after less than 30 minutes. There were also many plant seeds in the pool, and every time we stepped on one, it gave us a fright. The next day, the indoor pool was open, but every child was playing with water guns, shooting everywhere. During one soak, we were hit by water guns no less than 10 times. Previously, at Spring Hill Chuan-tang, lifeguards would constantly patrol and strictly prohibit children from playing with water guns and balls in the hot spring area, only allowing them in the children's play area, ensuring the quality of the guests' hot spring experience. However, the lifeguards at Chung-kuan seem to be just for show. We only saw one once during a two-hour soak, and they quickly passed through and were never seen again. This made us feel that the quality of our hot spring experience this time was terrible. They say 'the one who complains about the goods is the one who buys them.' We hope that Chung-kuan's hot spring quality can be improved to ensure its long-term sustainable operation.
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Price per night from:£66
Posted on Mar 28, 2026
新北歡樂耶誕城
This was my first time taking the train from Hualien to Jiaoxi Station. As soon as I exited the station, I walked straight and then turned right, and there were so many hot spring hotels and inns of all sizes. There were also stir-fry restaurants, izakayas, and even a night market street where I bought 5 different local fruits – they were absolutely delicious. Kavalan Onsen has many branches, and we booked a deluxe quad room. The hot spring tub in the room was also a quad tub, super spacious! Soaking in the hot springs was truly stress-relieving and helped me sleep well at night. The hotel also has a small fish spa pool for your feet, which felt like acupuncture – it was fun! The squid for breakfast was tasty too.
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Price per night from:£55
Posted on Jun 24, 2026
pastelsThis hotel has brought our whole experience up a next level & setting high benchmarks for our other & future hotel experience! Room, spacious family room..thou layout a bit weird toilet one end. Bath and shower the other end. Hotsprings was a good soak daily! Rem swim caps. N the games room was amazing! Kids & even adults had so much fun. Theres even DIY activity (paid) for children! There daily afternoon tea(simple but has wine) & daily supper provided. Supper was a feast! Also like late dinner. N as for afternoon tea, we only enjoy it on 1st day of check in as remaining days we were always out. Breakfast was a wide variety too. Ample self parking space & walkable to the night market streets! Highly recommend this hotel stay.
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Price per night from:£66
Posted on Apr 21, 2026
weiwen82
Very pleasant experience stay. The customer service was excellent, from the time we walk in with the staff open the door for us to the time we check out. The front desk staff Louis was very helpful and polite. Amenities in the room, hot spring to the spa are provided everything we needed including the dryer for the swimsuit. Private hot springs tub was Great for us who walk all day long and want to have late night hot springs experience.
The hotel welcome with afternoons delivered to room.
Breakfast with large variety or Japanese and ********* cuisine.
Great location, near the train station and next to free public hot spring reserve
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Price per night from:£82
Posted on Jun 21, 2026|Classic Family Room
Guest User
This is an amazing family-friendly hotel. From check-in to check-out, the staff showed such kindness and empathy towards both children and parents. Room service was also incredibly fast. What touched me most was one morning when my kids were having a meltdown, and we couldn't take them to the downstairs dining area. Once the staff understood the situation, they proactively packed up both our adult and children's breakfasts and brought them to our room – it was truly thoughtful. Even with many guests, the service quality never faltered; you could feel their understanding and care for families with children everywhere.
On top of that, the hotel's location is superb! I hadn't done much research beforehand, but while strolling around in the evening, we stumbled upon a lively hot spring street with lots of game stalls that kids loved and street performers. We had a great time just exploring the area around the hotel.
I can truly say this isn't just a hotel with family facilities, but one that genuinely understands the needs of families with children. Highly recommend it to anyone traveling with kids – we will definitely be back!
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Price per night from:£104