Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Apr 12, 2026
Guest User
Our stay was absolutely wonderful—truly beyond expectations! Every little detail kept surprising us in the best way. The level of care and thoughtfulness throughout the hotel really stood out.
The room amenities were exceptional, from the Dyson hair dryer to the luxurious L’Occitane products throughout. They even provided a cute little bag for us to take everything home, which was such a thoughtful touch!
What made the experience even more special was the incredible team. Every staff member, from reception to the cleaning team and activity hosts, was top-notch—friendly, attentive, and genuinely passionate about what they do. They made us feel so welcome and well taken care of.
There were also countless activities for children, which made it perfect for families, while still offering great options for parents to relax and enjoy themselves too.
We couldn’t have asked for a better stay and would happily return again!
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Price per night from:IDR 6,684,223
Posted on May 17, 2026
Anonymous User
The hotel's location is superb, making transportation incredibly convenient. The facilities are well-appointed and high-quality, catering to both leisure and business needs. The dining experience was particularly impressive, with delicious, exquisite, and diverse options. It was an absolutely flawless and perfect stay!
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Price per night from:IDR 2,165,498
Posted on Jul 24, 2026|Green Room(Double Bed Room)
jviou
My stay at Guanshang Hot Spring Hotel was truly fantastic!
The room was bright and comfortable, spotlessly clean, and the wet/dry separation in the bathroom was a thoughtful touch. I especially loved the green plants next to the bathing area, which made soaking in the hot spring feel incredibly relaxing and gave it a real vacation vibe. The toiletries provided were from Cha Tzu Tang, which added a touch of luxury and showed the hotel's attention to detail.
The breakfast was a pleasant surprise – served until 1:30 PM, so there was no need to rush in the morning. The variety of dishes was extensive and refined, and everything tasted delicious. You could tell the ingredients and preparation were of high quality.
A huge bonus was being able to continue using the hotel facilities until 6:00 PM after check-out, which made the trip even more leisurely. We accidentally overstayed our welcome a bit, but the staff didn't reprimand us at all. Instead, they were incredibly polite and courteous, making us feel genuinely cared for.
From the accommodation environment and dining quality to the service attitude, every aspect left a great impression. It was a truly enjoyable stay. I highly recommend it to anyone looking for a relaxing getaway, and I'll definitely be back if I get the chance!
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Price per night from:IDR 2,072,955
Posted on Aug 29, 2025
Guest User
Overall, it was a good stay and I'd definitely stay there again. The lobby was grand, the family rooms were spacious, the rooms were clean and comfortable, and the beds were just the right firmness for a good night's sleep! Cons: The elevator was incredibly difficult to wait for when checking out. All three elevators were packed, and the wait was long. The emergency exit only goes to B1, so if you park your car in B2, you still have to find a way to get to B2 by hopping on an elevator from another floor! My kids loved it. There's a pool with hot springs, a ball pool, a PS5, a racing track for little Bubu cars, and a variety of other children's play facilities! It's definitely on my bucket list for future trips with kids!
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Price per night from:IDR 3,014,246
Posted on Apr 6, 2026|Superior Double Room
samohiI really enjoyed my stay. The hotel is well located, very close to the train, bus station, shops and restaurants, and the Jiaoxi Hot Spring Park (about 12 minutes walk). The room was spacious and had everything I needed, including preloaded movies, streaming, a huge bathtub, and a shower. The bed was so comfortable. Complimentary breakfast was good. The onsen was heavenly (bring a swimsuit and swimcap if you want to partake). I wish there were more signs about opening hours for breakfast and the onsen. Otherwise, everything was perfect!
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Price per night from:IDR 1,184,546
Posted on Feb 28, 2026
Guest User
Third visit to the Landis Resort & Spa for a family trip!
Every time, my family eagerly requests to celebrate birthdays at this wonderful place. My parents can relax in the hot springs, and the kids can happily splash around in the pool. Special thanks to the attentive hotel service and the professional lifeguards for their care. Everyone had a fantastic time!
There's also a stunning beach nearby for a lovely stroll. And I highly recommend Fumei Seafood Restaurant. It was another relaxing and perfect trip! ❤️❤️
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Price per night from:IDR 3,167,603
Posted on Jan 6, 2026|Japanese Tatami Family Room(Mountain View)
Guest UserLocation: Relatively close to Jiaoxi Bus Station. It's a bit far from the train station and the main street.
We stayed in a Japanese-style quad room, but the space was smaller than expected. The private hot spring tub on the terrace was quite large (can fit two adults) and very clean.
We had a mountain view room, and since the opposite side faces apartments, the mountain view was a significant advantage.
There's also complimentary tea and tofu pudding service. For the outdoor hot spring area, you need to bring a swimsuit and a swimming cap to enter.
The breakfast service didn't have a huge variety, but it was clean and decent.
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Price per night from:IDR 2,202,515
Posted on Jun 21, 2026|Classic Family Room
Guest User
This is an amazing family-friendly hotel. From check-in to check-out, the staff showed such kindness and empathy towards both children and parents. Room service was also incredibly fast. What touched me most was one morning when my kids were having a meltdown, and we couldn't take them to the downstairs dining area. Once the staff understood the situation, they proactively packed up both our adult and children's breakfasts and brought them to our room – it was truly thoughtful. Even with many guests, the service quality never faltered; you could feel their understanding and care for families with children everywhere.
On top of that, the hotel's location is superb! I hadn't done much research beforehand, but while strolling around in the evening, we stumbled upon a lively hot spring street with lots of game stalls that kids loved and street performers. We had a great time just exploring the area around the hotel.
I can truly say this isn't just a hotel with family facilities, but one that genuinely understands the needs of families with children. Highly recommend it to anyone traveling with kids – we will definitely be back!
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Price per night from:IDR 2,652,008
Posted on Mar 1, 2026|Oceanfront Suite, 2 King Beds
DKDK
Pros:
1. The sea view from the suite is excellent.
2. The room is spacious.
3. The breakfast is delicious with many local specialties.
4. Close to the beach.
5. The amenities like the game room, pool, and trampoline are great.
6. The plaza is very nice, and the view is fantastic when you walk around it.
Areas for improvement:
1. At breakfast, as soon as we sat down, a staff member told us with a stern face that we could only eat for 90 minutes. This felt extremely poor. For the price of the room, both the attitude and the rule were very uncomfortable. Few people eat breakfast for 90 minutes, so why bother?
2. The sea view suite lacked a coffee machine, the lighting was dim, and small details like bath bag liners for the tub were missing, which felt inadequate.
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Price per night from:IDR 4,608,624
Posted on Jan 4, 2026
Guest User
The Mu'en International (old building) feels a bit dated compared to the adjacent Mu'en Far Eastern (new building), which is noticeable in the in-room hot spring tub and shower facilities. However, the rooms in the old building are more spacious than those in the new one. Both buildings share the same breakfast area and parking lot. This time, I stayed in a 4-person room in the old building. The room was large, and so was the hot tub. Just a heads up, the slippers provided in the room aren't disposable, so if that bothers you, it's more convenient to bring your own.
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Price per night from:IDR 957,155