Luxury Hotels in Yilan

"Our stay was absolutely wonderful—truly beyond expectations! Every little detail kept surprising us in the best way. The level of care and thoughtfulness throughout the hotel really stood out. The room amenities were exceptional, from the Dyson hair dryer to the luxurious L’Occitane products throughout. They even provided a cute little bag for us to take everything home, which was such a thoughtful touch! What made the experience even more special was the incredible team. Every staff member, from reception to the cleaning team and activity hosts, was top-notch—friendly, attentive, and genuinely passionate about what they do. They made us feel so welcome and well taken care of. There were also countless activities for children, which made it perfect for families, while still offering great options for parents to relax and enjoy themselves too. We couldn’t have asked for a better stay and would happily return again!"

"Awesome hot spring hotel with spectacular view at rooftop pool, movie night and hot spring. Breakfast buffet and spacious room and in room amenities. Highly recommended and definitely will stay there again. Dinner at hotel restaurant because it’s raining, tasty and great service but feel a bit rush with 100 minutes time limit."

"The main reason for visiting Jiaoxi is to enjoy the hot springs, so we chose the Hotel Mu. We stayed in the Breeze Room with a king-size bed, and first off, the bed was very comfortable – I found the firmness just right. The bathtub was large enough for a truly relaxing soak, perfect for unwinding. The hotel breakfast is also highly recommended – it was plentiful and delicious."

"The location was very peaceful and not too far from the Main Street of Jiaoxi. The staff were very friendly and helpful, and there was a very nice live music performance in the evening. The pool area was nice, and the hot spring private areas were sufficient. The breakfast and dinner buffet I would say is one of the best in Jiaoxi in terms of the Spa hotels and the rooms were well sound insulated. We would definitely come again and my infant certainly enjoyed it. One of the more expensive hot spring hotels in Jiaoxi but if you want a quiet and peaceful few days with activities, good food and with easy access to the mountains for a nice walk I would recommend this place. Minor criticism for the rooms I would say is the cleanliness. There were slight dust in places and because there is carpet, and if you’re prone to dust allergy be prepared. Saying that if they have a room without carpet that would be perfect, but nonetheless, we would definitely come again."

"This hotel, Yamagata Kaku, boasts an excellent location, very close to the train station, making it super convenient whether you're traveling by public transport or driving. Parking was also a breeze. The room itself was spacious and comfortable, making you feel relaxed the moment you step in. The on-site hot spring facilities are top-notch; soaking there was incredibly therapeutic and completely washed away my travel fatigue. The yukata provided was soft and comfortable to wear, showing great attention to detail. A nice bonus was being able to take the slippers home, which was a thoughtful touch. Overall, I had a very satisfying stay and would definitely consider returning to this excellent hotel."

"From the moment I took the shuttle from the train station to checking in at the lobby, I could feel the genuine warmth of the staff's welcome. Both the room and the common areas were satisfyingly clean. The Japanese-style family room featured tatami mats with futons laid out according to the number of guests. The room also had a large private hot spring tub, though the drainage in the shower area was a bit slow. The hotel has plenty of facilities. The 3rd floor is mainly for children's play, and the fitness room is also here, but the equipment is limited and a bit dated. The 5th floor features an outdoor swimming pool, spa, and indoor hot spring area with many different pools (each with unique scents and benefits). There are two steam rooms and two saunas, separated for men and women, and the space is not only spacious but also well-ventilated (not enclosed). The top floor houses the open-air 'naked' onsen, which has a serene atmosphere. Breakfast offered a wide variety, including many local specialties like cherry duck, gaozha (fried starch cake), duck gizzard, Sanxing scallion pancakes, and even white shrimp, small scallops, Haagen-Dazs ice cream, and Starbucks coffee (you can take a cup to go after your meal). The food was delicious. I will definitely visit again."

"1. The bathtub in the bathroom had cracks, causing the water to drain out, and the sharp edges posed a risk of cuts. 2. Whether it was a pre-booking phone inquiry or check-in communication, the customer service staff consistently used the excuse, ”Because you booked through a third-party platform...” Aren't those third-party bookings still sales made by your hotel? I've recently stayed at IHG group hotels and never experienced such differential treatment. The service quality of the Westin staff needs significant improvement. 3. There was no staff patrolling the women's nude hot spring area. Some guests brought four children who were allowed to play loudly and splash water without anyone intervening, causing discomfort to other guests."

"The hotel's overall design and style are excellent. The sea view room offers a fantastic view, and the hot spring bath is thoughtfully designed with adjustable water temperatures. The room is very spacious. After checking in, I truly felt that enjoying the sea view from the room was an absolute pleasure."

"The sodium bicarbonate beauty hot spring and bath crystal salt experience were quite good. In the afternoon, there are small refreshments available in the lobby. The breakfast at 1F Ming Chu Buffet (6:30 AM - 12:30 PM) can easily be enjoyed as a brunch. The R floor rooftop Sky Bar offers 360-degree panoramic views. The downside of the accommodation is its proximity to the railway; lower floors or specific room types may easily hear the operational sounds of passing trains. It's recommended to request a higher floor when booking and try to avoid consecutive holidays to ensure the most comfortable vacation experience!"

"Third visit to the Landis Resort & Spa for a family trip! Every time, my family eagerly requests to celebrate birthdays at this wonderful place. My parents can relax in the hot springs, and the kids can happily splash around in the pool. Special thanks to the attentive hotel service and the professional lifeguards for their care. Everyone had a fantastic time! There's also a stunning beach nearby for a lovely stroll. And I highly recommend Fumei Seafood Restaurant. It was another relaxing and perfect trip! ❤️❤️"