What Travelers Said About the Best Hotels in Ottawa
See all
Find top-rated hotels based on real traveler reviews
9.4/10
Amazing
MMrs_JmnzThe hotel is conveniently located in downtown, close to the Parliament. The reception staff were very accommodating, and while the hallway was a bit dark, it had a pleasant scent. Our room was clean, fresh-smelling, and the bathroom was modern and spotless. The property also offers great amenities like a gym and a game room. Overall, we truly enjoyed our stay and will definitely be coming back.
RRaymond TCYA nice apartment which is walking distance to Parliament Hill and others tourists attractions. Wifi is good and provides all the necessary amenities you needed and washing machine.
GGuest UserThe room presents a modern design with a pleasant ambiance, and overall, it is very clean and comfortable. As expected of a 4-star hotel standard that should be met.
However, I would like to highlight a couple of areas where practicality could be improved:
• Study Table Placement: The study/work desk is positioned directly beneath the wall-mounted TV. This setup is not practical, as it places the guest in a position where they are working directly in front of a screen that may be distracting. It would be more functional to have the desk in a location that supports focus and productivity without unnecessary interference.
• Coffee Cup and Saucer Mismatch: The coffee cup provided has a round base, while the saucer has a square design that does not accommodate the cup securely. This mismatch not only affects usability but also detracts from the overall attention to detail expected at this level of hospitality.
• Bathroom Dustbin Design: The dustbin in the bathroom does not have a foot pedal for hands-free operation. Guests are required to bend down and lift the lid manually, which is inconvenient and unhygienic. A foot-pedal bin would be a more user-friendly option.
• Lack of Proper Kettle for Tea Drinkers: As tea drinkers, we found it inconvenient to boil water using the coffee machine. The water has a noticeable coffee taste and smell, which affects the flavor of the tea. A small electric kettle in each room would be a simple but impactful addition to cater to all beverage preferences.
I hope this feedback is helpful in your ongoing efforts to improve the guest experience. Thank you for your attention.
贺贺Good environment. Two large bed mattresses are very comfortable, all kinds of supplies are very hygienic, and the service is good. From registration, storage, halfway use, and use of the car, they have received thoughtful and enthusiastic services. Very satisfied. Easy to reach by foot,