Find 4-Star Hotels in Dusseldorf

Super clean and brand new apart hotel. Staff super attentive, kitchen appliances reassemble a full kitchen at home in a small edition with good appliances. Bathroom amenities small but if average quality and room with balcony a good solution 2 minutes walking distances from famous Kö! Would recommend for solo travels ! Best regards

The hotel overall was excellent. First, it's very close to the train station, within walking distance, and just one metro stop away. The hotel staff were very welcoming and friendly, the facilities are new, and everything was spotlessly clean. It was a fantastic stay.

Hotel is good, room service is nice, staff is kind. Facilities are generally in a good condition. Unfortunately, it only has one elevator, so, please avoid to use it during the peak hours. Also, dining hall is quite small, you may have to sit outside at the bar area. 😂

Comfortable and welcoming hotel with a friendly, helpful staff who make you feel at ease from the moment you arrive. The location is excellent—conveniently situated for exploring the area, with easy access to nearby attractions, restaurants, and transport links. The rooms are clean and well-maintained, offering a relaxing and comfortable stay. Breakfast is varied and tasty, with fresh options to start the day well. Overall, a pleasant experience and a great choice for both short and longer stays.

After it was changed from Nikko to Clayton, this was my 2nd stay. I was received by a Japanese staff at the counter (Ms Tomiko - I hope I got her name spelt correctly - if not, my sincere apologies to her!). She was exceptionally polite and welcoming. She accommodated my request for early check in after I told her I a very tired as I just arrived in Frankfurt that very morning and drove for 3 hours to Düsseldorf. She was also kind to advise me to park at QPark in order to save the parking fee. She is really very helpful and thoughtful! And at night, when I realised that the air conditioning was not functioning as expected, I had a room changed immediately when I called up the staff, in which it was a perfect room with powerful air conditioning system! All in all, it is certainly a great experience to start my business trip!

We booked a room that was a medium and then were upgraded to a bigger room for six nights. The room itself was quirky with a big comfortable bed. Great location too. Staff were prompt at fixing our clogged up sink and were friendly when we requested things. Breakfast was limited but fresh and well cooked. There is very limited storage or shelving space in the room, also no fridge. The shower in the room was an absolute nightmare and very difficult to use for a week given its tiny size. It also had great fluctuations in temperature depending on who was using water in other rooms.

The service and ambiance were pretty good, but the facilities are showing their age! These past few days, Europe has been experiencing a heatwave, and the AC in my room was completely dead. With temperatures hitting 40 degrees, the room felt like a sauna... 😥😥😥 Even though the hotel staff did their best and brought in a fan, for a 4-star chain hotel, paying attention to heating and cooling systems should be a basic requirement, right? I'm really disappointed with my stay this time around!

Well located for events. Prices at the bar are outrageously high. €12 for a 0.2l glass of Aperol/Lillet with lots of ice. Reception staff are super friendly.

Very disappointing experience. We were a group of five people and booked two triple rooms through Trip.com. Both rooms were advertised as having one large bed plus one sofa bed, which would provide suitable sleeping arrangements for three guests in each room. However, upon arrival, we found that only one of the two rooms actually had a sofa bed. The other room did not have a sofa bed at all, despite this being part of the room type we had booked and paid for. As a result, two of the female guests, who were not comfortable sharing the same bed, were forced to sleep together in the same large bed because the hotel failed to provide the sofa bed that was included in the booked room configuration. This is not simply a minor difference in room facilities. The hotel effectively provided a lower room configuration than what was advertised and paid for, without informing us in advance or obtaining our agreement. If the hotel cannot provide the room type that a customer has booked, it should inform the customer beforehand and offer an appropriate alternative or compensation. It is unacceptable for guests to discover this only after arriving at the hotel. I strongly recommend that guests take screenshots of the room description when booking, especially when the sleeping arrangements are important.

The breakfast at the hotel is very good, I like it very much, the variety is good, the taste is good. My room was found to have obvious stains on the bed at the night of check-in. Due to the late time, I can only deal with it sloppyly. Serve the little brother, and he said that he immediately handled all the room hygiene, which is very satisfactory.