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Good location, but extremely noisy. You can hear the street 24/7 because the windows aren't soundproof. Friendly staff.

My stay at the Crowne Plaza Hamburg - City Alster was absolutely superb. From the moment I arrived, the elegant and professional atmosphere was noticeable. The room was spacious and beautifully appointed, with a incredibly comfortable bed and a fantastic view. The location is also ideal for both enjoying the beautiful Alster lake and accessing the city center. It’s the attentive service and premium amenities that set this hotel apart. I felt thoroughly pampered and would not hesitate to return for another luxurious stay.

Overall the rooms are spacious, clean, and comfortable. Two points worth noting that guests should be aware of: 1. The curtain pocket (the part at the top that hides the curtain rail) is not deep enough, so plenty of light comes in around it. For people use to full blackout in bedrooms, this may be disturbing - especially when the sun rises in the morning. 2. As noted in some other reviews, the pillows are EXTREMELY low density. They are so low density, that there is close to zero support once lying on them and the weight of your head has compressed the filling (down I think). I fortunately brought my own pillow, however if I had not, this review score would be much lower as it would have made it difficult for me to sleep the pillows are so unusually soft/airy.

“Our stay was absolutely fantastic! The entire property was clean and well-maintained. The city center location was perfect to get from one attraction to another. We were very satisfied and would love to return!”

I went for a bathtub, but the randomly assigned suite at the beginning did not have a bathtub. After feedback to the front desk, I learned that not all suites have a bathtub. OK fine, but they still moved me to a suite with a bathtub. The room was not as clean and tidy as expected. There was a blood stain on the sheets. We reported this to the front desk, but there seemed to be no compensation measures. They just said they would improve next time. There is a big gap with the 4-star hotels in Italy. It needs to be carefully improved in the future. At least it should be as clean and hygienic as a fast hotel. (In addition, you will get two bar drink coupons when you check in, and you can go to the bar to get beer or sparkling wine in the evening)

I recently stayed at this hotel and had a wonderful experience. The rooms were very clean and well-maintained, with everything feeling fresh and in great condition. Overall, it’s an excellent choice for anyone looking for a clean, comfortable, and budget-friendly stay. I’d definitely stay here again and recommend it to others.

Super friendly service at check-in and check-out. Very good breakfast buffet. Very clean room with a great view. Great bar. We'd love to come back again.

This hotel is in a great location near the train station and in the centre of the city. The room was very clean and the bed was very comfortable which is always important to have after a long day of activities.

Hygiene: as always good. Environment: The location is as general as ever, and there are supermarket restaurants nearby. There is a fried fish restaurant, which is affordable and delicious. Service: as always good. Facilities: as always good.

I enjoyed my stay at Park hotel. The receptionist was very friendly and helpful. Their breakfast was delicious and very nutritious. I can highly recommend this place anytime you visit Hamburg.