Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jan 22, 2026|Standard Room
Anonymous UserThe hotel location is great, just a 5-minute walk from the Hamburg Airport departure level. The room was spacious and the bed was comfortable. I was charged an extra 25 euros for early check-in (2 hours prior). The front desk staff accidentally charged me for the room twice, but after Ctrip intervened, the duplicate charge was refunded a few days later. Overall, I'm quite satisfied.
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Price per night from:PLN 626
Posted on Sep 15, 2025
Anonymous User
My stay at the Crowne Plaza Hamburg - City Alster was absolutely superb. From the moment I arrived, the elegant and professional atmosphere was noticeable.
The room was spacious and beautifully appointed, with a incredibly comfortable bed and a fantastic view. The location is also ideal for both enjoying the beautiful Alster lake and accessing the city center.
It’s the attentive service and premium amenities that set this hotel apart. I felt thoroughly pampered and would not hesitate to return for another luxurious stay.
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Price per night from:PLN 392
Posted on Jul 30, 2026|Deluxe King Guest Room
tracyThis shouldn't be rated five stars. Compared to hotels in major domestic cities, both the service and hardware are inferior to something like 'All Season Hotel'. It's more on par with an Intercontinental's Holiday Inn.
But the service? It's probably worse than a three-star hotel.
I dislike bringing up regional differences in service, so I'll just state the objective facts:
1. I've never encountered a hotel, not even a B&B, that would just assign a different room type than what was booked without so much as a greeting or an explanation. I was so exhausted that I didn't even have the energy to communicate or request a room change after entering the room, so I'll just give a bad review. I booked a king-sized bed, but when I walked in, it was clearly two single beds. I don't mind, but at least say something!
2. Hardware: Is this room a renovation? There's a door in the middle of the room connecting to the adjacent room, secured only by two simple locks. It seems the person on the other side could also open it, just like me. If you're going to renovate, why not do it thoroughly? What's the point of having a door that anyone can open? (See picture)
3. Hygiene: There were quite a few towels, but hardly any were clean. Most had disgusting stains. (See picture)
4. The uncle who helped store my luggage at the entrance had a great service attitude. I gave him a 5 euro tip. The front desk staff maintained politeness and respect, but it's nowhere near a five-star hotel experience.
5. The location is acceptable.
6. I booked this quite last minute, and the price was reasonable. Booking in advance might offer better rates. Around 1500 per night in Europe could be considered cheap, but please don't brand it as a 5-star hotel. It's truly misleading.
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Price per night from:PLN 648
Posted on Apr 7, 2025|Standard Studio 2 Persons
Guest UserEverything was perfect, but one thing that could improve. I stayed in the room which exactly on the side of the access door to the rooms area. It was a little noisy, as you could hear when the door is opening and closing.
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Price per night from:PLN 321
Posted on Feb 11, 2026
Guest User
Great hotel in the best location in Hamburg. Very friendly staff. Rooms are top. Parking in deep garage is ideal (although not cheap). In the breakfast room there is even a kids playground. Very recommended!!
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Price per night from:PLN 449
Posted on Feb 12, 2026|Twin Room
Anonymous UserGreat stay — second time and still amazing
I had another wonderful stay at the Hampton by Hilton in Hamburg — this was actually my second time here. The first time I stayed with my mother, and this time with my fiancée, and both experiences have been consistently great.
The service is excellent. The staff are always smiling, very kind, and extremely polite, which really makes you feel welcome from the moment you arrive. Everything about the hotel feels lovely and well taken care of.
The gym is nice and well-equipped, perfect if you want to keep up your routine while traveling. Breakfast is amazing — plenty of options and everything fresh and tasty, definitely one of the highlights of the stay.
The location is also fantastic. It’s close to public transport (there’s a tram stop nearby), making it easy to get around the city. There’s also a great falafel/döner spot close by if you’re looking for a late-night snack, which was a fun bonus. Plus, it’s very close to Westfield, where you can enjoy the scenery and find lots of nice restaurants and shops.
Overall, an amazing stay once again. Thank you to the whole team — I’ll definitely be back.
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Price per night from:PLN 559
Posted on Sep 13, 2024|Superior Room
Guest UserThe Barcelo is located about 5 minutes walk from the main train station but in a quiet area. The rooms themselves are very clean, ultra modern and elegantly decorated in light colours. The bed is very comfortable and the shower and bathroom facilities were excellent. Having a laptop sized safe is also extremely convenient. The only downside is that I found the corridors very dark and dimly lit - I assume this is for environmental reasons - but as a lone female traveller it made me feel a bit uneasy
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Price per night from:PLN 635
Posted on Apr 14, 2026
Marc PPSuper friendly service at check-in and check-out. Very good breakfast buffet. Very clean room with a great view. Great bar. We'd love to come back again.
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Price per night from:PLN 456
Posted on Dec 28, 2025
Diver Mikel
Nice hotel not far away from the Harbour attractions of Hamburg. The hotel staff was very kind and upon my request changed our room because of a bad odor from the restroom. The breakfast is pretty good with lots of choices. The hotel has an underground parking lot which is 30 euros for visitors and 20 euros for guests, still pretty expensive considering the hotel costs of about a hundred euros per night. But in general a good hotel experience. One bonus is the free drinks of the room bar, including two beers!
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Price per night from:PLN 326
Posted on Oct 21, 2024
Yongming
比較乾淨整潔的德式酒店,床太軟
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Price per night from:PLN 444