Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Mar 14, 2026|Standard Double Room with Sofa
Sh€ri€Nice and friendly staff who provide service that lives up to the high standard expected from Novotel. They were welcoming, helpful, and attentive throughout the stay, making the overall experience very pleasant. The hotel is well situated in a public transportation hub, offering easy access to many tourist attractions, which makes it a convenient base for exploring the city. The combination of a great location and excellent service made the stay comfortable and enjoyable.
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Price per night from:£73
Posted on Jan 22, 2026|Standard Room
Anonymous UserThe hotel location is great, just a 5-minute walk from the Hamburg Airport departure level. The room was spacious and the bed was comfortable. I was charged an extra 25 euros for early check-in (2 hours prior). The front desk staff accidentally charged me for the room twice, but after Ctrip intervened, the duplicate charge was refunded a few days later. Overall, I'm quite satisfied.
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Price per night from:£143
Posted on Sep 15, 2025
Anonymous User
My stay at the Crowne Plaza Hamburg - City Alster was absolutely superb. From the moment I arrived, the elegant and professional atmosphere was noticeable.
The room was spacious and beautifully appointed, with a incredibly comfortable bed and a fantastic view. The location is also ideal for both enjoying the beautiful Alster lake and accessing the city center.
It’s the attentive service and premium amenities that set this hotel apart. I felt thoroughly pampered and would not hesitate to return for another luxurious stay.
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Price per night from:£70
Posted on Feb 27, 2026
Guest User
Overall the rooms are spacious, clean, and comfortable. Two points worth noting that guests should be aware of:
1. The curtain pocket (the part at the top that hides the curtain rail) is not deep enough, so plenty of light comes in around it. For people use to full blackout in bedrooms, this may be disturbing - especially when the sun rises in the morning.
2. As noted in some other reviews, the pillows are EXTREMELY low density. They are so low density, that there is close to zero support once lying on them and the weight of your head has compressed the filling (down I think). I fortunately brought my own pillow, however if I had not, this review score would be much lower as it would have made it difficult for me to sleep the pillows are so unusually soft/airy.
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Price per night from:£99
Posted on Sep 13, 2024|Superior Room
Guest UserThe Barcelo is located about 5 minutes walk from the main train station but in a quiet area. The rooms themselves are very clean, ultra modern and elegantly decorated in light colours. The bed is very comfortable and the shower and bathroom facilities were excellent. Having a laptop sized safe is also extremely convenient. The only downside is that I found the corridors very dark and dimly lit - I assume this is for environmental reasons - but as a lone female traveller it made me feel a bit uneasy
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Price per night from:£107
Posted on Jul 24, 2025|Standard Studio 2 Persons
Guest UserThe hotel felt very secure. The lobby doors close at 11 PM, and you need your room key to get in. It's quite close to the U1 subway line, and the U3/U1 lines share the same station, though the exits are a bit far apart. The hotel service was excellent, the bedding was very comfortable, and the room had plenty of space. There were also utensils and a stove for cooking. The air conditioning wasn't very cold in the summer, which I've also experienced in other parts of Germany; it felt more like a fan.
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Price per night from:£65
Posted on Feb 11, 2026
Guest User
Great hotel in the best location in Hamburg. Very friendly staff. Rooms are top. Parking in deep garage is ideal (although not cheap). In the breakfast room there is even a kids playground. Very recommended!!
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Price per night from:£90
Posted on Jul 10, 2025|Twin Room
Guest User🌟 _A fantastic stay from start to finish!_ The staff at Hampton by Hilton Hamburg City Centre were incredibly welcoming and went above and beyond to make us feel comfortable. The rooms were spotless, modern, and cozy—perfect for unwinding after a day of exploring Hamburg. Breakfast was generous and delicious, with a great variety to suit every taste. The location is ideal, with easy access to public transport and major attractions. I’d happily stay here again and highly recommend it to anyone visiting Hamburg!
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Price per night from:£89
Posted on May 17, 2026|Feelgood Doppelzimmer
Claudia ZiemsOverall, the hotel gives a modern and appealing impression. The interior design feels contemporary and well-maintained, and the general cleanliness throughout the hotel was acceptable. The room amenities are adequate and functional. The very comfortable king-size bed is a particular highlight. Even with the window open on the 5th floor, the noise level was pleasant and totally acceptable.
However, there's room for improvement regarding the practical outfitting of the room and bathroom. Six hangers are rather few for two people, and there's a lack of additional hooks or other options for hanging clothes or towels. In the bathroom, and especially in the shower, storage space is either completely absent or insufficient. The toilet could also be noticeably cleaner with consistent use of cleaner and a brush.
The breakfast was generally sufficient, but unfortunately, on Sunday, it was significantly below the standard of a 4-star hotel. By 8:30 AM, key items like scrambled eggs, tomato-mozzarella, and salmon were already unavailable. An hour later, eggs, Nutella, and grilled vegetables were completely missing. Apparently, at times, no clean cups were available as they were still in the dishwasher. The service was mostly handled by a young employee who, despite being very diligent, couldn't manage to clear and reset tables quickly enough on his own.
Unfortunately, there were also hygiene issues with the tableware: some tea glasses had visible tea stains, and cutlery, plates, and bowls were not always completely clean.
Overall, a modern hotel with good room comfort, but significant weaknesses in breakfast service and cleanliness in the dining area.
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Price per night from:£50
Posted on Oct 21, 2024
Yongming
比較乾淨整潔的德式酒店,床太軟
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Price per night from:£75